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Remote Desktop Support Engineer Jobs in Maple Grove, MN

Expleo

Service Desk Support Analyst

Saint Paul, MN · Remote

$41 - $45/hr

Fully Remote (St. Paul, MN) Employment Type: Full-Time Are you passionate about technology and ... desktops, laptops, mobile devices, networking, and enterprise tools * Expand Your Technical ...

Expleo

Database Engineer

Saint Paul, MN · Remote

$83 - $89/hr

Fully Remote (St. Paul, MN) Employment Type: Full-Time Are you a seasoned Database Engineer who ... Support CI/CD processes and automation initiatives for database deployment and management * Monitor ...

Actalent

Distribution Design Engineer

Saint Paul, MN · On-site +1

$34.18 - $48.83/hr

Distribution Design Engineer (Remote - Minnesota)Build the Future of Power Infrastructure Are you ... You will be responsible for supporting project execution from initial design through permitting and ...

Konik

Process Controls Engineer

Saint Paul, MN · Remote

$84K - $109K/yr

Controls / Process Control Engineer Remote in Minnesota or Wisconsin | Occasional Office Visits ... field support. This is a remote position for candidates living in Minnesota or Wisconsin, with ...

Fluence Corp.

Process Engineer

Minneapolis, MN · On-site +1

$125K - $140K/yr

Description The Process Engineer will be instrumental in the design and execution of all municipal ... Supports remote or on-site startup of solutions design. * Other duties as assigned by the direct ...

ZEISS

Applications Engineer II

Minneapolis, MN · On-site +1

Support will be delivered through a variety of channels, including structured and customized training sessions, remote and on-site assistance, programming, and measurement services. This consultative ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Maple Grove, MN

Remote Desktop Support Engineer information

See Maple Grove, MN salary details

$10

$27

$46

How much do remote desktop support engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote desktop support engineer in Maple Grove, MN is $27.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $31.49 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What job categories do people searching Remote Desktop Support Engineer jobs in Maple Grove, MN look for? The top searched job categories for Remote Desktop Support Engineer jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Remote Desktop Support Engineer jobs? Cities near Maple Grove, MN with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you

Simulation Specialist Engineer - Remote

Quest Global

Minneapolis, MN • On-site, Remote

$36 - $43/hr

Temporary

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Quest Global rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

241st of 446 rated engineering

Job description

Job Requirements
Quest Global is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills.
What will you bring:
  • Lead the DES model generation from concept modelling to fully detailed mimic of the program / system that meet the design scope, operating principals, performance metrics, safety, quality, delivery, cost, people and environment objectives.
  • Lead the system optimization, cost avoidance, best practises capturing and sharing this with relevant Stakeholders.
  • Able to work effectively with design teams to develop and optimize solutions considering multi-attributes within defined deadlines and time constraints.
  • Guide the process using a product knowledge and awareness of potential design constraints to ensure due consideration is given in developing solutions.
  • Co-ordinate and lead projects and teams feedback of results as required through design / project reviews / DES Dashboards.
  • Lead optimization of the DES model against different model derivative mixes and operational parameters.
  • Lead the bottleneck analysis of the system and develop strategies to remove and lead volume throughput increase studies and system what ifs.
  • Guide the process to adhere to the vehicle derivative sequencing and build to sequence rules.
  • Support the continual development of tools and techniques which enhance capability, improve quality and robustness of DES models.

How will you get here:
  • Demonstrable working knowledge and experience of Discrete Event Simulation Toolset.
  • Demonstrable previous experience and background in production process flow simulation, problem solving on complex technical systems.
  • Demonstrable previous experience of bottleneck analysis using Discrete Event Simulation.
  • Demonstrable previous experience of delivering Discrete Event Simulation to program KPIs and targets.
  • Proven project and people management skills.
  • Experience in production sites.
  • Ability to develop and deliver presentations to work groups and senior management.
  • Relevant degree or equivalent experience preferred.
  • Microsoft package elements Power Point, Teams and Excel.
  • Thorough understanding and application of Lean Tools and Techniques.
  • Experience working in a fast-paced manufacturing environment.
  • Demonstrated strong engineering techniques, including technical risk management.
  • Demonstrates strong technical communication skills with peers and management.
  • Good Communication & Interpersonal skills
  • Customer Focus - Ability to build and develop Customer & Supplier relationships.
  • Organizational Agility
  • Problem solving ability.
  • Logical Thinking
  • Effective Time management
  • Result driven

Pay Range: $36.00- $43.00/hr
Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Work Requirements: This role is considered a remote position for the customer location in Minneapolis, MN.
  • You must be willing to travel to the customer site as needed.

Travel Requirements: Due to nature of work, 5% -10% travel will be required
Citizenship Requirement: Due to nature of work US Citizenship is required
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance

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