Designs, implements, and deploys platforms to support and meet business needs. Identifies ... Deploy, configure, and support Azure Virtual Desktop host pools, session hosts, application groups ...
Designs, implements, and deploys platforms to support and meet business needs. Identifies ... Deploy, configure, and support Azure Virtual Desktop host pools, session hosts, application groups ...
Req ID: 139027 Remote Position: Hybrid Region: Americas Country: USA Summary This is an exciting ... The Network Engineer engages with customers to understand their topology and provides suggestions ...
Req ID: 139027 Remote Position: Hybrid Region: Americas Country: USA Summary This is an exciting ... The Network Engineer engages with customers to understand their topology and provides suggestions ...
Principal Platform Software Engineer
Coppell, TX · Remote
$102K - $138K/yr
... across backend, desktop, mobile, embedded, and cloud systems. This hands-on role focuses on ... This is a direct-hire position working primarily remote with occasional on-site presence required ...
Quick apply
Principal Platform Software Engineer
Coppell, TX · Remote
$102K - $138K/yr
... across backend, desktop, mobile, embedded, and cloud systems. This hands-on role focuses on ... This is a direct-hire position working primarily remote with occasional on-site presence required ...
Sales Engineer - Data Centers
Dallas, TX · On-site +1
Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...
Sales Engineer - Data Centers
Dallas, TX · On-site +1
Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...
Field Application Engineer '27
Frisco, TX · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer '27
Frisco, TX · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Energy Engineer
Dallas, TX · On-site +1
Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...
Energy Engineer
Dallas, TX · On-site +1
Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...
Energy Engineer
Dallas, TX · Remote
Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...
Quick apply
Energy Engineer
Dallas, TX · Remote
Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...
Junior Software Engineer
Dallas, TX · Remote
Junior Software Engineer Location: [Remote] / Preferred Location Dallas, TX, Huntsville, AL or ... Support the development of functional, interface and technical requirements and use cases.
Junior Software Engineer
Dallas, TX · Remote
Junior Software Engineer Location: [Remote] / Preferred Location Dallas, TX, Huntsville, AL or ... Support the development of functional, interface and technical requirements and use cases.
Lead Platform Engineer
Plano, TX · On-site +1
$98K - $129K/yr
We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools ... Identify, diagnose and resolve Windows based desktop vulnerabilities Monitor, troubleshoot, and ...
Lead Platform Engineer
Plano, TX · On-site +1
$98K - $129K/yr
We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools ... Identify, diagnose and resolve Windows based desktop vulnerabilities Monitor, troubleshoot, and ...
Distribution Engineer (remote)
Dallas, TX · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Dallas, TX · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Customer Support 2.0
Plano, TX · Remote
$13 - $15/hr
... team as Remote Customer Service Representatives. This flexible work-from-home opportunity is ... Desktop or laptop (no Chromebooks or Macs) * Dual monitors (not needed at the time of application ...
Quick apply
Customer Support 2.0
Plano, TX · Remote
$13 - $15/hr
... team as Remote Customer Service Representatives. This flexible work-from-home opportunity is ... Desktop or laptop (no Chromebooks or Macs) * Dual monitors (not needed at the time of application ...
Recruit, develop, and retain top engineering talent while supporting career growth and team ... routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
Recruit, develop, and retain top engineering talent while supporting career growth and team ... routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
Recruit, develop, and retain top engineering talent while supporting career growth and team ... routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
Quick apply
Recruit, develop, and retain top engineering talent while supporting career growth and team ... routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
Recruit, develop, and retain top engineering talent while supporting career growth and team ... routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
Recruit, develop, and retain top engineering talent while supporting career growth and team ... routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
(Remote) Support Analyst
Allen, TX · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to ...
(Remote) Support Analyst
Allen, TX · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Scripting and light programming knowledge to support automation. * Familiarity with surveying ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Scripting and light programming knowledge to support automation. * Familiarity with surveying ...
Senior Remote Sensing Technician
Dallas, TX · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Scripting and light programming knowledge to support automation. * Familiarity with surveying ...
Senior Remote Sensing Technician
Dallas, TX · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Scripting and light programming knowledge to support automation. * Familiarity with surveying ...
Remote Appointment Coordinator
Coppell, TX · Remote
$3.6K - $5.4K/wk
Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Optional virtual team engagement This is a remote position.
Quick apply
Remote Appointment Coordinator
Coppell, TX · Remote
$3.6K - $5.4K/wk
Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Optional virtual team engagement This is a remote position.
Remote Appointment Setter
Coppell, TX · Remote
$3.6K - $5.4K/wk
... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Optional virtual team engagement This is a remote position.
Quick apply
Remote Appointment Setter
Coppell, TX · Remote
$3.6K - $5.4K/wk
... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Optional virtual team engagement This is a remote position.
Remote Appointment Coordinator
Frisco, TX · Remote
$3.6K - $5.4K/wk
Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Optional virtual team engagement This is a remote position.
Quick apply
Remote Appointment Coordinator
Frisco, TX · Remote
$3.6K - $5.4K/wk
Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Optional virtual team engagement This is a remote position.
Remote Desktop Support Engineer information
See Frisco, TX salary details
$9.45 - $12.48
4% of jobs
$12.48 - $15.50
1% of jobs
$15.50 - $18.53
12% of jobs
$19.56 is the 25th percentile. Wages below this are outliers.
$18.53 - $21.56
23% of jobs
The median wage is $22.99 / hr.
$21.56 - $24.58
20% of jobs
$24.58 - $27.61
14% of jobs
$27.80 is the 75th percentile. Wages above this are outliers.
$27.61 - $30.64
9% of jobs
$30.64 - $33.67
5% of jobs
$33.67 - $36.69
5% of jobs
$36.69 - $39.72
4% of jobs
$39.72 - $42.75
2% of jobs
$9
$25
$42
How much do remote desktop support engineer jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for remote desktop support engineer in Frisco, TX is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $28.80 per hour, depending on experience, location, and employer.
What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?
| Aspect | Remote Desktop Support Engineer | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified Professional (MCP) | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site technical support, troubleshooting user issues | Help desk, call center, or on-site support roles |
| Industry Usage | IT services, tech companies, enterprise support | IT support, customer service, internal help desks |
Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.
What does a remote desktop support engineer do?
As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.
What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?
To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.
What does a remote desktop support engineer do?
A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.
What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?
Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Frisco, TX? The most popular types of Desktop Support Engineer jobs in Frisco, TX are:
What are popular job titles related to Remote Desktop Support Engineer jobs in Frisco, TX? For Remote Desktop Support Engineer jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Frisco, TX look for? The top searched job categories for Remote Desktop Support Engineer jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Remote Desktop Support Engineer jobs? Cities near Frisco, TX with the most Remote Desktop Support Engineer job openings:
Full-time
Re-posted 6 days ago
Vanguard rating
8.7
Based on 64 frontline employees who took The Breakroom Quiz
15th of 150 rated financial services
Job description
Core Responsibilities
Qualifications
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
- Designs, implements, and deploys platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions.
- Develops technical standards. Tests and evaluates technologies vendor products. Recommends vendor selections and new technologies.
- Deploy, configure, and support Azure Virtual Desktop host pools, session hosts, application groups, and workspaces.
- Perform day-to-day platform administration, including scaling activities, host maintenance, and service health checks.
- Support gold image creation and maintenance using existing image pipelines and Shared Image Gallery.
- Support FSLogix profile containers, including configuration, performance troubleshooting, and storage access issues.
- Participate in improving repeatability, reliability, and documentation of deployment processes.
- Monitor AVD health, performance, and capacity using dashboards and Azure monitoring tools.
- Work closely with senior engineers, architects, and cross-functional teams (networking, security, endpoint, service desk).
- Participates in special projects and performs other duties as assigned.
Qualifications
- Minimum of 5+ years related work experience.
- Undergraduate degree in a related field or the equivalent combination of training and experience.
- 5+ years of experience supporting Windows desktop and Virtualization Platforms required.
- Hands-on experience with Azure Virtual Desktop or comparable virtual desktop technologies required..
- Working knowledge of Azure fundamentals: compute, networking, storage required.
- Experience with FSLogix profile management.
- Experience using Microsoft Intune and/or Group Policy preferred.
- Familiarity with Entra ID (Azure AD), RBAC, and MFA concepts preferred.
- Basic experience with automation tools (PowerShell, Terraform, or similar) required.
- Strong troubleshooting and operational support skills required..
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.