We are currently hiring a Lead Engineer - Mobile & Full-Stack (Remote) to help grow our company and ... We want your passion, your creativity and your mastery in rallying support for the ideas that will ...
We are currently hiring a Lead Engineer - Mobile & Full-Stack (Remote) to help grow our company and ... We want your passion, your creativity and your mastery in rallying support for the ideas that will ...
Field Service Technician Senior - REMOTE
Livonia, MI · On-site +1
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Field Service Technician Senior - REMOTE
Livonia, MI · On-site +1
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Quick apply
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Vision Engineer
Detroit, MI · On-site +1
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...
Vision Engineer
Detroit, MI · On-site +1
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...
Vision Engineer
Detroit, MI · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...
Vision Engineer
Detroit, MI · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...
Vision Engineer
Detroit, MI · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...
Quick apply
Vision Engineer
Detroit, MI · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...
Remote Mental Health Therapist - Michigan
Detroit, MI · On-site +1
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Remote Mental Health Therapist - Michigan
Detroit, MI · On-site +1
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Remote Mental Health Therapist - Michigan
Detroit, MI · Remote
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Remote Mental Health Therapist - Michigan
Detroit, MI · Remote
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Remote Mental Health Therapist - Michigan
Detroit, MI · Remote
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Quick apply
Remote Mental Health Therapist - Michigan
Detroit, MI · Remote
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Quick apply
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Quick apply
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Sales Manager/Engineer-Remote in Michigan (Bilingual in Mandarin)
Detroit, MI · Remote
$65K - $80K/yr
... Engineer or Account Manager to join our team for a full-time, remote role in the Lakeside Region ... Provide technical support to clients, troubleshoot product issues, and recommend improved materials ...
Sales Manager/Engineer-Remote in Michigan (Bilingual in Mandarin)
Detroit, MI · Remote
$65K - $80K/yr
... Engineer or Account Manager to join our team for a full-time, remote role in the Lakeside Region ... Provide technical support to clients, troubleshoot product issues, and recommend improved materials ...
AI Security Engineer
Troy, MI · Remote
$80K - $105K/yr
AI Security Engineer - Remote Bright Vision Technologies is a technology consulting and software ... supports them. Required Qualifications * Bachelor's or Master's degree in Computer Science ...
AI Security Engineer
Troy, MI · Remote
$80K - $105K/yr
AI Security Engineer - Remote Bright Vision Technologies is a technology consulting and software ... supports them. Required Qualifications * Bachelor's or Master's degree in Computer Science ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
Engineering Manager - Smart Buildings
Detroit, MI · Remote
$140K - $180K/yr
Remote Pay: $140K - $180K Are you the person other engineers turn to when projects get complicated ... Become the technical backbone of the engineering department, supporting Engineering Team Leads on ...
Quick apply
Engineering Manager - Smart Buildings
Detroit, MI · Remote
$140K - $180K/yr
Remote Pay: $140K - $180K Are you the person other engineers turn to when projects get complicated ... Become the technical backbone of the engineering department, supporting Engineering Team Leads on ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
This is a remote position. We are looking for a great JavaScript developer who is proficient with ... Previous experience with designing, building, and scaling an application to support load changes ...
Project Engineer
Novi, MI · On-site +1
... Integrator supporting process monitoring and control applications throughout North America ... This position can be remote and or office within the Cleveland area. Requirements Equipment Design:
Project Engineer
Novi, MI · On-site +1
... Integrator supporting process monitoring and control applications throughout North America ... This position can be remote and or office within the Cleveland area. Requirements Equipment Design:
The Software Reliability Engineer (SRE) will play a critical role in ensuring that our Warehouse ... Provide software-side support during integration testing, mainly remote and on-site by occasion. 5. ...
The Software Reliability Engineer (SRE) will play a critical role in ensuring that our Warehouse ... Provide software-side support during integration testing, mainly remote and on-site by occasion. 5. ...
Remote Desktop Support Engineer information
See Detroit, MI salary details
$9.99 - $13.20
4% of jobs
$13.20 - $16.40
1% of jobs
$16.40 - $19.60
12% of jobs
$20.69 is the 25th percentile. Wages below this are outliers.
$19.60 - $22.80
23% of jobs
The median wage is $24.32 / hr.
$22.80 - $26
20% of jobs
$26 - $29.21
14% of jobs
$29.41 is the 75th percentile. Wages above this are outliers.
$29.21 - $32.41
9% of jobs
$32.41 - $35.61
5% of jobs
$35.61 - $38.81
5% of jobs
$38.81 - $42.01
4% of jobs
$42.01 - $45.21
2% of jobs
$9
$26
$45
How much do remote desktop support engineer jobs pay per hour?
What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?
| Aspect | Remote Desktop Support Engineer | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified Professional (MCP) | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site technical support, troubleshooting user issues | Help desk, call center, or on-site support roles |
| Industry Usage | IT services, tech companies, enterprise support | IT support, customer service, internal help desks |
Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.
What does a remote desktop support engineer do?
As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.
What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?
What does a remote desktop support engineer do?
What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Progressive Leasing rating
7.0
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring a Lead Engineer - Mobile & Full-Stack (Remote) to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely anywhere in the continental US or in our corporate office in Draper, Utah.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: Asales organization that is dedicated to developing and executing winning sales and marketing strategies in a fun and engaging environment. We provide our employees with challenging opportunities where passion, tenacity, innovation and diligence are rewarded. We want your passion, your creativity and your mastery in rallying support for the ideas that will advance our initiatives. With your broad strategic expertise, you will plan, develop and implement highly effective sales, marketing and operational strategies, solutions and initiatives to drive market share and sell-through for our clients.
YOU ARE: A software professional who leads with technical depth and delivers solutions for complex, large-scale business problems. You are equally at home in a React Native codebase, designing a BFF architecture, and mentoring engineers across time zones. You create and deliver customized experiences for customers across all channels - mobile app, webview, and website.
YOUR DAY-TO-DAY:
Technical Leadership
Own the architecture, quality, and delivery of the React Native mobile application and React JS web surfaces across iOS and Android
Define and enforce coding standards, patterns, and best practices across mobile and full-stack developmentDrive the adoption of an A.I. first engineering mindset
Drive technical roadmap decisions and align them with product goals, timelines, and the broader engineering organization
Provide technical expertise in architecture, design, testing, and implementation - spanning native UI through BFF to backend API contracts and LLM integration patterns
Lead in-depth code reviews and conduct root cause analysis of critical production issues
Actively engage in and may influence the direction of industry groups or open-source communities
Delivery & Execution
Own end-to-end delivery of mobile and web features from technical scoping through App Store / Play Store release and production monitoring
Break down complex requirements into actionable engineering tasks, milestones, and clear ownership across a distributed team
Identify and proactively mitigate technical risk throughout the development lifecycle
Maintain and improve CI/CD pipelines and release management processes for both platforms
Manage the technical complexity of the webview bridge between the native app and D2C web experience - a critical integration point for our lease application flow
Develop and deploy solutions with performance, security, and accessibility in mind from the start
Team & Collaboration
Lead and mentor a geographically distributed team across two hubs (Americas and India), fostering strong engineering culture and clear accountability across time zones
Work collaboratively with technical and business team members (Product, Design, QA, Backend) to develop and maintain business solutions following Agile principles
Initiate and lead efforts toward organizational goals; be influential in building a dynamic, productive engineering organization and continuously improving practices
Participate in hiring - reviewing resumes, conducting technical interviews, and evaluating candidates; proven experience building and mentoring world-class engineering teams
Set clear expectations for a mix of full-time employees and contractors, raising the technical bar across all contributors
Ensure software quality engineering by keeping engineers current on best practices, automated testing, alerting, and proactive production support
YOU'LL BRING:
Required
Experience with A.I. first engineering and usage of Claude, Co-Pilot, and other tools
Strong understanding of native iOS (Swift / Obj-C) and Android (Kotlin / Java) sufficient to bridge gaps and work with native modules
Proven full-stack capability - comfortable owning or collaborating on BFF / API layers, not just the mobile UI
Extensive experience with cross-browser and cross-platform development including mobile and responsive UI
Experience with state management (Redux, Zustand, Recoil, or equivalent), REST APIs, GraphQL, and mobile-specific data-fetching patterns
Proven track record shipping production apps to the App Store and Google Play
Experience developing and architecting high-transaction, high-throughput systems
Demonstrated ability to lead distributed, contractor-heavy teams across time zones with strong personal accountability
Excellent problem-solving skills; meticulous, methodical, and able to translate complex business requirements into simple software solutions
Experience with CI/CD, Agile methodologies, and open-source technologies
A minimum of 10 years of software development experience, with at least 5 years focused on mobile (React Native) and full-stack development
Deep expertise in React Native, React JS, TypeScript / JavaScript, and Node.js
AIenabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.
Preferred
Experience with LLM / AI-native development patterns and integrating AI-powered features into consumer products
Familiarity with webview integration patterns and bridging native and web experiences
Experience leading teams of 5+ engineers across multiple geographies
Familiarity with micro-frontend or monorepo architectures (Nx, Turborepo)
Background in mobile accessibility (WCAG, platform accessibility APIs)
Experience with Expo or Expo EAS for managed and bare workflow projects
Background in fintech, consumer lending, or similarly regulated industries
WE OFFER:
Competitive Compensation + Bonus Potential
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Time
Diversity Alliance Resource Groups
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job Required Equipment & Services Will Be Provided
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
What Progressive Leasing employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Progressive Leasing
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Draper, UT, US
Year founded
1999