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Remote Desktop Support Engineer Jobs in Detroit, MI

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Provide support to existing vision equipment globally. * Follow health, safety, environmental ...

AI Security Engineer

Troy, MI · Remote

$80K - $105K/yr

AI Security Engineer - Remote Bright Vision Technologies is a technology consulting and software ... supports them. Required Qualifications * Bachelor's or Master's degree in Computer Science ...

... Integrator supporting process monitoring and control applications throughout North America ... This position can be remote and or office within the Cleveland area. Requirements Equipment Design:

Showing results 41-60

Remote Desktop Support Engineer information

See Detroit, MI salary details

$9

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote desktop support engineer in Detroit, MI is $26.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
What are popular job titles related to Remote Desktop Support Engineer jobs in Detroit, MI? For Remote Desktop Support Engineer jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Detroit, MI look for? The top searched job categories for Remote Desktop Support Engineer jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Remote Desktop Support Engineer jobs? Cities near Detroit, MI with the most Remote Desktop Support Engineer job openings:
Infographic showing various Remote Desktop Support Engineer job openings in Detroit, MI as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,587 per year, or $26.7 per hour.

Lead Engineer - Mobile & Full-Stack (Remote)

Progressive Leasing

Detroit, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Progressive Leasing rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring a Lead Engineer - Mobile & Full-Stack (Remote) to help grow our company and ensure our mission is achieved!

This role is a work from home position and can be performed remotely anywhere in the continental US or in our corporate office in Draper, Utah.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE: Asales organization that is dedicated to developing and executing winning sales and marketing strategies in a fun and engaging environment. We provide our employees with challenging opportunities where passion, tenacity, innovation and diligence are rewarded. We want your passion, your creativity and your mastery in rallying support for the ideas that will advance our initiatives. With your broad strategic expertise, you will plan, develop and implement highly effective sales, marketing and operational strategies, solutions and initiatives to drive market share and sell-through for our clients.

YOU ARE: A software professional who leads with technical depth and delivers solutions for complex, large-scale business problems. You are equally at home in a React Native codebase, designing a BFF architecture, and mentoring engineers across time zones. You create and deliver customized experiences for customers across all channels - mobile app, webview, and website.

YOUR DAY-TO-DAY:

Technical Leadership

  • Own the architecture, quality, and delivery of the React Native mobile application and React JS web surfaces across iOS and Android

  • Define and enforce coding standards, patterns, and best practices across mobile and full-stack developmentDrive the adoption of an A.I. first engineering mindset

  • Drive technical roadmap decisions and align them with product goals, timelines, and the broader engineering organization

  • Provide technical expertise in architecture, design, testing, and implementation - spanning native UI through BFF to backend API contracts and LLM integration patterns

  • Lead in-depth code reviews and conduct root cause analysis of critical production issues

  • Actively engage in and may influence the direction of industry groups or open-source communities

Delivery & Execution

  • Own end-to-end delivery of mobile and web features from technical scoping through App Store / Play Store release and production monitoring

  • Break down complex requirements into actionable engineering tasks, milestones, and clear ownership across a distributed team

  • Identify and proactively mitigate technical risk throughout the development lifecycle

  • Maintain and improve CI/CD pipelines and release management processes for both platforms

  • Manage the technical complexity of the webview bridge between the native app and D2C web experience - a critical integration point for our lease application flow

  • Develop and deploy solutions with performance, security, and accessibility in mind from the start

Team & Collaboration

  • Lead and mentor a geographically distributed team across two hubs (Americas and India), fostering strong engineering culture and clear accountability across time zones

  • Work collaboratively with technical and business team members (Product, Design, QA, Backend) to develop and maintain business solutions following Agile principles

  • Initiate and lead efforts toward organizational goals; be influential in building a dynamic, productive engineering organization and continuously improving practices

  • Participate in hiring - reviewing resumes, conducting technical interviews, and evaluating candidates; proven experience building and mentoring world-class engineering teams

  • Set clear expectations for a mix of full-time employees and contractors, raising the technical bar across all contributors

  • Ensure software quality engineering by keeping engineers current on best practices, automated testing, alerting, and proactive production support

YOU'LL BRING:

Required

  • Experience with A.I. first engineering and usage of Claude, Co-Pilot, and other tools

  • Strong understanding of native iOS (Swift / Obj-C) and Android (Kotlin / Java) sufficient to bridge gaps and work with native modules

  • Proven full-stack capability - comfortable owning or collaborating on BFF / API layers, not just the mobile UI

  • Extensive experience with cross-browser and cross-platform development including mobile and responsive UI

  • Experience with state management (Redux, Zustand, Recoil, or equivalent), REST APIs, GraphQL, and mobile-specific data-fetching patterns

  • Proven track record shipping production apps to the App Store and Google Play

  • Experience developing and architecting high-transaction, high-throughput systems

  • Demonstrated ability to lead distributed, contractor-heavy teams across time zones with strong personal accountability

  • Excellent problem-solving skills; meticulous, methodical, and able to translate complex business requirements into simple software solutions

  • Experience with CI/CD, Agile methodologies, and open-source technologies

  • A minimum of 10 years of software development experience, with at least 5 years focused on mobile (React Native) and full-stack development

  • Deep expertise in React Native, React JS, TypeScript / JavaScript, and Node.js

  • AIenabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.

Preferred

  • Experience with LLM / AI-native development patterns and integrating AI-powered features into consumer products

  • Familiarity with webview integration patterns and bridging native and web experiences

  • Experience leading teams of 5+ engineers across multiple geographies

  • Familiarity with micro-frontend or monorepo architectures (Nx, Turborepo)

  • Background in mobile accessibility (WCAG, platform accessibility APIs)

  • Experience with Expo or Expo EAS for managed and bare workflow projects

  • Background in fintech, consumer lending, or similarly regulated industries

WE OFFER:

  • Competitive Compensation + Bonus Potential

  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave

  • Company Matched 401k

  • Paid Time Off + Paid Holidays + Paid Volunteer Time

  • Diversity Alliance Resource Groups

  • Employee Stock Purchase Program

  • Tuition Reimbursement

  • Charitable Gift Matching

  • Job Required Equipment & Services Will Be Provided

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.


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