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Remote Desktop Support Engineer Jobs in Vermont (NOW HIRING)

Burlington Stores, Inc.

$100/day

Support enterprise-wide operational efficiency, reliability, and consistency through effective HVAC ... Knowledge of the principles, practices and techniques relating to remote multi-site project ...

Fluency

Vice President of Engineering

Burlington, VT · Remote

$172K - $220K/yr

Job Summary The VP of Engineering is a strategic executive leader responsible for the long-term ... Employee wellness programs and mental health support * Remote work flexibility and home office ...

Revvity

Sr. Tax Manager (REMOTE)

Montpelier, VT · On-site +1

$134K - $167K/yr

Revvity | About Us Revvity is a developer and provider of end-to-end solutions designed to help ... Support cross-functional tax planning initiatives, including transaction structuring, supply chain ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Vermont

Remote Desktop Support Engineer information

See Vermont salary details

$10

$28

$48

How much do remote desktop support engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote desktop support engineer in Vermont is $28.70, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $32.69 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Vermont?

The most popular types of Desktop Support Engineer jobs in Vermont are:

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For Remote Desktop Support Engineer jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Vermont look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Vermont are:

What cities in Vermont are hiring for Remote Desktop Support Engineer jobs?

Cities in Vermont with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Vermont as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,702 per year, or $28.7 per hour.

Junior Infrastructure Engineer (Remote)

Wood Stock, VT • On-site, Remote

Mac Mountain LightCraft, LLC
See more jobs at Mac Mountain LightCraft, LLCexternal

$35K - $45K/yr

Full-time

Posted 6 days ago

Job description

COMPANY BACKGROUND:
Mac Mountain invests in fiber broadband networks and builds long-term partnerships with municipalities, rural electric co-ops, developers, homebuilders and regional ISPs.
LightCraft, a division of Mac Mountain, delivers comprehensive shared services to fiber network operators across the United States. We specialize in streamlining operations, enhancing customer experiences, and accelerating growth for our partners. Our expertise spans network deployment, customer acquisition, billing and support, and technology management, enabling our clients to focus on core business objectives while leveraging our scalable and efficient solutions. With a commitment to innovation and operational excellence, LightCraft empowers fiber providers to deliver high-speed, reliable internet to communities nationwide.
LightCraft is the operator for GWI, which is a subsidiary of Mac Mountain.
POSITION SUMMARY:
We are looking for a Junior Infrastructure Engineer to support the design, deployment, and operation of modern cloud and network infrastructure. This role is intended for someone early in their career who wants hands-on experience with cloud platforms, networking, automation, and infrastructure operations.
The engineer will work closely with senior engineers and architects to help develop infrastructure, support deployments, and assist with automation initiatives.
PRINCIPAL DUTIES AND RESPONSIBILITIES
  • Assist with cloud infrastructure operations in AWS
  • Support network infrastructure tasks such as subnetting, routing, DNS, and DHCP
  • Help deploy and maintain virtual machines and cloud services
  • Assist in infrastructure-as-code development using tools like Terraform, Ansible, or CloudFormation
  • Support monitoring and logging of infrastructure systems
  • Help maintain documentation for infrastructure architecture and processes
  • Assist with automation and scripting tasks to improve operational workflows
  • Participate in troubleshooting incidents and operational issues
BASIC QUALIFICATIONS
  • Foundational knowledge of Linux systems administration
  • Basic understanding of networking concepts (IP addressing, subnets, DNS, routing)
  • Familiarity with cloud platforms (AWS preferred)
  • Interest in automation and infrastructure engineering
  • Strong problem-solving ability and willingness to learn
PREFERRED QUALIFICATIONS:
  • Exposure to Infrastructure as Code tools (Terraform, CloudFormation, etc.)
  • Familiarity with container technologies such as Docker or Kubernetes
  • Experience with Git or version control systems
  • Coursework or projects involving cloud computing or systems engineering
  • Basic understanding of monitoring or logging tools
  • Basic scripting ability in Python, Bash, or similar
WHAT THIS ROLE OFFERS:
  • Hands-on experience with real production infrastructure
  • Mentorship from senior infrastructure and cloud engineers
  • Exposure to AWS architecture, networking, and automation practices
  • Opportunity to grow into a Cloud / Platform Engineer role

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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