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Remote Desktop Support Engineer Jobs in Vermont (NOW HIRING)

Generac

Senior Controls Engineer

Barre, VT · On-site +1

$115K - $155K/yr

This position plays a critical role in supporting a growing portfolio of microgrid projects ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Intuit

Post Sales Solution Engineer

Montpelier, VT · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

Intuit

Post Sales Solution Engineer

Montpelier, VT · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

ABB

Strategic Segment Proposal Engineer

Burlington, VT · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Revvity

Sr. Tax Manager (REMOTE)

Montpelier, VT · On-site +1

$134K - $167K/yr

Revvity | About Us Revvity is a developer and provider of end-to-end solutions designed to help ... Support cross-functional tax planning initiatives, including transaction structuring, supply chain ...

World Wide Technology

What is the Solutions Consulting & Engineering (SC&E) Team and why join? Solutions Consulting ... Support high-volume and low-complexity engagements independently. This position is remote. Video ...

New

World Wide Technology

What is the Solutions Consulting & Engineering (SC&E) Team and why join? Solutions Consulting ... Support high-volume and low-complexity engagements independently. This position is remote. Video ...

New

World Wide Technology

What is the Solutions Consulting & Engineering (SC&E) Team and why join? Solutions Consulting ... Support high-volume and low-complexity engagements independently. This position is remote. Video ...

New

ABB

Senior Field Service Technician

Burlington, VT · Remote

$83K - $133K/yr

Remote. Our Team Dynamics Our teams support each other, collaborate, and never stop learning ... High School Diploma with a minimum of 8 years of engineering / field experience. Additional formal ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Vermont

Remote Desktop Support Engineer information

See Vermont salary details

$10

$28

$48

How much do remote desktop support engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote desktop support engineer in Vermont is $28.70, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $32.69 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What job categories do people searching Remote Desktop Support Engineer jobs in Vermont look for? The top searched job categories for Remote Desktop Support Engineer jobs in Vermont are:
Remote Desktop Support Engineer jobs near you
Senior Controls Engineer

Senior Controls Engineer

Generac

Barre, VT • On-site, Remote

$115K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

304th of 430 rated machine equipment manufacturers

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


The Senior Controls Engineer serves as the technical lead for advanced microgrid control system projects within the Generac Microgrid Controls Team. This role owns projects endtoend-from sales handover through system development, commissioning, and ongoing operational support-while balancing handson technical execution with process improvement and crossfunctional collaboration.

This position plays a critical role in supporting a growing portfolio of microgrid projects, including live customer systems, and requires strong accountability, technical depth, and comfort operating in customerfacing, highpressure environments. In addition to project delivery, the Senior Controls Engineer contributes to team performance by mentoring peers, supporting knowledge sharing, and helping evolve project execution standards and processes. The role can be based anywhere in US or Canada and includes 30-40% travel for onsite commissioning activities.

Responsibilities

  • Serve as the technical lead for advanced microgrid control system projects from sales handover through commissioning and ongoing support

  • Plan, develop, implement, test, and troubleshoot microgrid control systems to ensure successful project delivery

  • Lead onsite and remote startup and commissioning activities, including development and execution of commissioning test plans

  • Provide highlevel technical support for inprogress projects and operating microgrid systems, including triage and resolution of customer issues

  • Partner crossfunctionally with Controls Engineering, Service, Commissioning, and Sales teams to deliver strong customer outcomes

  • Balance handson project execution with continuous improvement of project processes, standards, and quality

  • Mentor and support team members through technical guidance, knowledge sharing, and collaboration

  • Communicate project status, challenges, and progress clearly to internal stakeholders and customers

Minimum Qualifications

  • Bachelor of Science degree in Engineering

  • 5 + years' experience with programming Industrial controls, PLC's, HMI's and Industrial communication protocols

  • Formalized training and/or education in Industrial Automation, Engineering, Computer Science or MIS

Preferred Qualifications

  • 5 + years' experience with three-phase AC power system controls and automation

  • 5 + years' experience with controls and automation of generators, energy storage systems, solar PV systems, protective relays, and switchgear

  • Thorough understanding of industrial communication protocols, primarily Modbus RTU/TCP and DNP3

  • Advanced technical understanding of power control philosophy in voltage-forming and voltage-following applications

  • Experience managing technical projects through the full lifecycle, including initiation, planning, execution, monitoring, commissioning, close-out, and support

Great Reasons to work for Generac:

  • Competitive Benefits: Health, Dental, Vision,401kand many more

  • State-of-the-artfacility with an onsite gym, walking trails, cafe, freeparkingand manyemployeeactivities

  • Scheduled events throughout the year that allow our employees, both current and retirees, togather togetherand enjoy their time with their families and co-workers

  • Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits,many employees volunteer their time with the customer support team or on the production line,while others go right intostorm-affected areas to repair generators

  • Make a positive impact. Generac has always been community-minded and dedicated to giving back.The company proudlyoffersa Volunteer Time Off program,invitingteam members toparticipateincharitable volunteer opportunities on company time.

  • We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.

Generac is committed to fair andequitablecompensation practices.The salary range for this role based in Fort Collins, Colorado is $115,000 USD- $155,000 USD. This compensation willultimately bein line with the location in which the position is filled.Final compensation for this role will bedeterminedbyvarious factorssuch as a candidate's relevant work experience, skills,certificationsand geographic location.This role is eligible for variablecompensationincludingshort-termand long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts,accruedpaid time off, 8 paid Holidays and 401(k) retirement benefits."

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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