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Remote Desktop Support Analyst Jobs in Wichita, KS

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Strategy Analyst

Wichita, KS · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Addresses performance concerns with Specialists and Team Leads and supports the implementation of ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Supports new hires by reinforcing quality standards and providing additional coaching during ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Supports new hires by reinforcing quality standards and providing additional coaching during ...

Welo Data

English AI Maps Trainer

Wichita, KS · Remote

$20.30/hr

Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...

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Remote Desktop Support Analyst information

See Wichita, KS salary details

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How much do remote desktop support analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote desktop support analyst in Wichita, KS is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $26.88 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are the most commonly searched types of Desktop Support Analyst jobs in Wichita, KS?

The most popular types of Desktop Support Analyst jobs in Wichita, KS are:

What are popular job titles related to Remote Desktop Support Analyst jobs in Wichita, KS?

For Remote Desktop Support Analyst jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Analyst jobs in Wichita, KS look for?

The top searched job categories for Remote Desktop Support Analyst jobs in Wichita, KS are:

Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Wichita, KS as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,041 per year, or $24.1 per hour.

Remote Customer Service & Sales Representative

Wichita, KS • Remote

McQuade Organization
See more jobs at McQuade Organizationexternal

Full-time

Re-posted 10 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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