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Remote Desktop Support Analyst Jobs in Cape Cod, MA

Road Scholar

Analyst, Pricing & Analysis

Boston, MA · On-site +1

$60K - $65K/yr

The Pricing Analyst position is responsible for gathering data, preparing analysis and making ... support effective decision making to maximize net program revenue. Road Scholar offers a remote ...

Road Scholar

Analyst, Pricing & Analysis

Boston, MA · On-site +1

$60K - $65K/yr

The Pricing Analyst position is responsible for gathering data, preparing analysis and making ... support effective decision making to maximize net program revenue. Road Scholar offers a remote ...

Vestmark, Inc.

Operations Analyst

Wakefield, MA · On-site +1

$70K - $85K/yr

As an Analyst you will be responsible for supporting various managed account business operations ... Advanced desktop skills, particularly in Microsoft Excel (pivot tables, lookups, functions; VBA a ...

3B Staffing LLC

Business Analyst

Woburn, MA · Remote

Remote Department: Strategy / Technology / Product AI coding tools (e.g., GitHub Copilot, Amazon ... We are seeking a detail-oriented and strategic Business Analyst to support digital transformation ...

3B Staffing LLC

Business Analyst

Woburn, MA · Remote

Remote Department: Strategy / Technology / Product AI coding tools (e.g., GitHub Copilot, Amazon ... We are seeking a detail-oriented and strategic Business Analyst to support digital transformation ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Experience working with ticketing systems and remote support tools * Comfortable analyzing logs, system behavior, and technical error reports * Familiarity with Linux, networking fundamentals, APIs ...

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All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Cape Cod, MA

Remote Desktop Support Analyst information

See Cape Cod, MA salary details

$11

$28

$42

How much do remote desktop support analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote desktop support analyst in Cape Cod, MA is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $32.21 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What job categories do people searching Remote Desktop Support Analyst jobs in Cape Cod, MA look for?

The top searched job categories for Remote Desktop Support Analyst jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Remote Desktop Support Analyst jobs?

Cities near Cape Cod, MA with the most Remote Desktop Support Analyst job openings:

Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Cape Cod, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,963 per year, or $28.8 per hour.

Analyst, Pricing & Analysis

Road Scholar

Boston, MA • On-site, Remote

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar. What's our secret? Dedicated and talented staff who believe in our mission.
At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve.
In addition, we are dedicated to being an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations.
About the role...
The Pricing Analyst position is responsible for gathering data, preparing analysis and making recommendations to support the generation of net program revenue. Pricing responsibilities include cost analysis, making sell price recommendations, reviewing special offers, monitoring cost changes and working with pricing systems. This position is also responsible for the accuracy of prices in all marketing materials and across all costing, pricing and reservation systems. The Analyst will work closely with members of Tuition Revenue Management (TRM), Air Operations, Marketing, Programs, Program Services, Contracting and Finance providing analysis and insights to support effective decision making to maximize net program revenue.
Road Scholar offers a remote work environment. The compensation range for this exempt level salaried position is $60,000 - $65,000 based on experience.
In this role, you will...
Provide Program Pricing & Analysis:
  • Prepare pricing files, analyze YOY cost changes and make sell price recommendations according to margin guidelines.
  • Analyze net program revenue changes after programs have been priced and based on margin guidelines evaluate if sell price changes are needed.
  • Review special offer reporting and recommend extensions.
  • Ensure accurate sell prices in systems and update as needed
  • Review all marketing campaigns for print, web and e-mail. Ensure accuracy of pricing and special offers for featured dates.
  • Leverage system software to develop standard tools to provide reporting, analysis and manage work flow processes.
  • Other duties as needed including Ad-hoc reporting and special projects

We're seeking...
  • Bachelor's degree required with up to 2 years relevant experience (travel industry experience a plus).
  • Proficient in use of Microsoft Office, to include Power Point, Word and Intermediate to Advanced Excel Skills.
  • Attention to detail; highly accurate with strong organizational skills.
  • Demonstrated ability to multi-task, meet deadlines, problem solve and work independently.
  • Ability to understand foreign currency translation.
  • Strong desire to learn new skills and work as a team player.
  • Experience with gathering, manipulation and analysis of large data sets.
  • Clear and concise communication skills.

Why join the Road Scholar Team...
We offer a competitive compensation and benefits package!
  • Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
  • 403(b) Retirement Plan with a company match of 5% after 1 year of employment!
  • Up to 20 days of PTO annually, accrued every payroll cycle
  • Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
  • A generous employee discounts on our programs
  • As a Road Scholar employee, you can opt-in to receive an IATA membership
  • We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities
  • That's right, we're fully remote!
  • To learn more about our benefits offerings, check us out at https://www.roadscholar.org/careers/

Equal Opportunity Employer
Road Scholar supports diversity in our staff, participants, and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.
Cybersecurity
At Road Scholar, we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met, or from a non-Road Scholar email domain, it may be a phishing attempt.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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