IT Support Specialist
Boston, MA · Remote
... Desk * Collaborate with Banyan HQ for SOC tooling and security awareness initiatives, including Coalition training Engagement Model * Location: Remote * Schedule: Full-time, standard business hours ...
IT Support Specialist
Boston, MA · Remote
... Desk * Collaborate with Banyan HQ for SOC tooling and security awareness initiatives, including Coalition training Engagement Model * Location: Remote * Schedule: Full-time, standard business hours ...
IT Support Specialist
Boston, MA · Remote
... Desk * Collaborate with Banyan HQ for SOC tooling and security awareness initiatives, including Coalition training Engagement Model * Location: Remote * Schedule: Full-time, standard business hours ...
IT Support Specialist
Boston, MA · Remote
... Desk * Collaborate with Banyan HQ for SOC tooling and security awareness initiatives, including Coalition training Engagement Model * Location: Remote * Schedule: Full-time, standard business hours ...
Asset & Data Security: Manage the procurement and tracking of hardware and maintain strict ... Build internal AI assistants for documentation search, service desk support, and knowledge ...
Asset & Data Security: Manage the procurement and tracking of hardware and maintain strict ... Build internal AI assistants for documentation search, service desk support, and knowledge ...
Asset & Data Security: Manage the procurement and tracking of hardware and maintain strict ... Build internal AI assistants for documentation search, service desk support, and knowledge ...
Asset & Data Security: Manage the procurement and tracking of hardware and maintain strict ... Build internal AI assistants for documentation search, service desk support, and knowledge ...
Systems Administrator, Remote Field Services
Framingham, MA · On-site +1
$70K - $75K/yr
... desk moves. * Document solutions to new problems and share them with the rest of the team ... Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana ...
Systems Administrator, Remote Field Services
Framingham, MA · On-site +1
$70K - $75K/yr
... desk moves. * Document solutions to new problems and share them with the rest of the team ... Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana ...
Associate Systems Administrator, Remote Field Services
Framingham, MA · On-site +1
$60K - $65K/yr
... desk moves. * Document solutions to new problems and share them with the rest of the team ... Maintain physical security for all infrastructure and endpoint and networked devices and ensure to ...
Associate Systems Administrator, Remote Field Services
Framingham, MA · On-site +1
$60K - $65K/yr
... desk moves. * Document solutions to new problems and share them with the rest of the team ... Maintain physical security for all infrastructure and endpoint and networked devices and ensure to ...
Desktop Engineer
Boston, MA · On-site +1
$25 - $60/hr
... remote support platforms. * Collaborate with IT teams to implement best practices in security ... Document troubleshooting steps, procedures, and standard operating processes for the Help Desk.
Desktop Engineer
Boston, MA · On-site +1
$25 - $60/hr
... remote support platforms. * Collaborate with IT teams to implement best practices in security ... Document troubleshooting steps, procedures, and standard operating processes for the Help Desk.
Senior IT Manager (Boston)
Boston, MA · On-site +1
$150K - $190K/yr
Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build the IT roadmap (12-18 months) aligned to business goals, security posture, support scale and ...
Senior IT Manager (Boston)
Boston, MA · On-site +1
$150K - $190K/yr
Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build the IT roadmap (12-18 months) aligned to business goals, security posture, support scale and ...
Senior IT Manager (Boston)
Boston, MA · On-site +1
$142.30K - $142.90K/yr
Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build the IT roadmap (12-18 months) aligned to business goals, security posture, support scale and ...
Quick apply
Senior IT Manager (Boston)
Boston, MA · On-site +1
$142.30K - $142.90K/yr
Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build the IT roadmap (12-18 months) aligned to business goals, security posture, support scale and ...
IT Site Support Specialist (Onsite - Boston)
Boston, MA · On-site +1
$68.20K - $116K/yr
... support, desk moves, new hire setup, and connectivity needs. Incident and Problem Management ... security practices. Tools and Skills: Experience with IT service management and remote support ...
IT Site Support Specialist (Onsite - Boston)
Boston, MA · On-site +1
$68.20K - $116K/yr
... support, desk moves, new hire setup, and connectivity needs. Incident and Problem Management ... security practices. Tools and Skills: Experience with IT service management and remote support ...
IT Support Engineer
Boston, MA · On-site +1
Exposure to security-minded IT practices such as least privilege access and device hardening ... Flexible hybrid or remote work arrangement. * Relocation assistance for qualifying employees.
IT Support Engineer
Boston, MA · On-site +1
Exposure to security-minded IT practices such as least privilege access and device hardening ... Flexible hybrid or remote work arrangement. * Relocation assistance for qualifying employees.
Senior System Administrator - Genomics
Boston, MA · Remote
$93.40K - $126.60K/yr
Design, deploy, and manage Azure resources ensuring availability, security, and performance ... Remote-first environment * Primarily sedentary (desk-based work) * Regular use of computer systems ...
Senior System Administrator - Genomics
Boston, MA · Remote
$93.40K - $126.60K/yr
Design, deploy, and manage Azure resources ensuring availability, security, and performance ... Remote-first environment * Primarily sedentary (desk-based work) * Regular use of computer systems ...
Senior DevOps Engineer (AI/Cloud Modernization)
Boston, MA · Remote
$141.20K - $181.40K/yr
Senior DevOps Engineer (AI/Cloud Modernization) Fully Remote Job Type Full-time Description ... Embed security in DevOps workflows in coordination with the Senior Security Engineer. * Document ...
New
Senior DevOps Engineer (AI/Cloud Modernization)
Boston, MA · Remote
$141.20K - $181.40K/yr
Senior DevOps Engineer (AI/Cloud Modernization) Fully Remote Job Type Full-time Description ... Embed security in DevOps workflows in coordination with the Senior Security Engineer. * Document ...
New
Senior Software Developer / Software Engineer
Gloucester, MA · Remote
$60.25 - $79.75/hr
Remote Position with occasional travel to the office in Gloucester, MA *Applicants residing within ... Collaborate closely with help desk staff, database specialists, scientists, councils, state ...
Senior Software Developer / Software Engineer
Gloucester, MA · Remote
$60.25 - $79.75/hr
Remote Position with occasional travel to the office in Gloucester, MA *Applicants residing within ... Collaborate closely with help desk staff, database specialists, scientists, councils, state ...
Senior Helpdesk Technician (US Based)
Boston, MA · Remote
$21.75 - $29.25/hr
Remote (US) Engagement Type: Contractor Department: Global IT Reports To: IT Operations Manager ... Collaborate with the internal IT team on operational improvements and security initiatives.
Senior Helpdesk Technician (US Based)
Boston, MA · Remote
$21.75 - $29.25/hr
Remote (US) Engagement Type: Contractor Department: Global IT Reports To: IT Operations Manager ... Collaborate with the internal IT team on operational improvements and security initiatives.
Experienced Infrastructure Engineer
Boston, MA · Remote
$116.80K - $153.20K/yr
You will work closely with development, DevOps, and security teams to ensure our platforms are ... Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to ...
New
Experienced Infrastructure Engineer
Boston, MA · Remote
$116.80K - $153.20K/yr
You will work closely with development, DevOps, and security teams to ensure our platforms are ... Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to ...
New
Senior Front-end Developer (React.js, HTML, CSS)
Boston, MA · Remote
$124.90K - $164K/yr
Senior Front-end Developer (React.js, HTML, CSS) Fully Remote-United States-HUD Job Type Full-time ... Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds ...
Senior Front-end Developer (React.js, HTML, CSS)
Boston, MA · Remote
$124.90K - $164K/yr
Senior Front-end Developer (React.js, HTML, CSS) Fully Remote-United States-HUD Job Type Full-time ... Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds ...
Trading Operations Lead Specialist
Boston, MA · On-site +1
$10K/mo
To support client-aligned solution, sets priority of inquiries into their trading desk coverage ... MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any ...
Trading Operations Lead Specialist
Boston, MA · On-site +1
$10K/mo
To support client-aligned solution, sets priority of inquiries into their trading desk coverage ... MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any ...
Federal Healthcare Risk Management Nurse (DHA CQM Program) Fully Remote-United States Job Type ... Ability to obtain and maintain Public Trust or equivalent DHA security clearance and customer ...
Federal Healthcare Risk Management Nurse (DHA CQM Program) Fully Remote-United States Job Type ... Ability to obtain and maintain Public Trust or equivalent DHA security clearance and customer ...
Senior Finance Analyst, Corporate FP&A
Burlington, MA · On-site +1
$93K - $115.90K/yr
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in ... Manage all aspects of user administration, role-based security, access, and training new users
Senior Finance Analyst, Corporate FP&A
Burlington, MA · On-site +1
$93K - $115.90K/yr
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in ... Manage all aspects of user administration, role-based security, access, and training new users
Remote Desk Security information
What is the difference between Remote Desk Security vs Remote Help Desk Technician?
| Aspect | Remote Desk Security | Remote Help Desk Technician |
|---|---|---|
| Certifications | CompTIA Security+, CISSP (preferred) | CompTIA A+, Network+ |
| Work Environment | Focus on cybersecurity, threat monitoring, and security protocols | Assist users with hardware/software issues, troubleshooting |
| Industry Usage | IT security firms, corporate security teams | IT support departments, tech service providers |
| Primary Responsibilities | Protect systems, monitor security threats, respond to incidents | Resolve user issues, install software, provide technical support |
Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.
What are the most commonly searched types of Desk Security jobs in Massachusetts? The most popular types of Desk Security jobs in Massachusetts are:
What are popular job titles related to Remote Desk Security jobs in Massachusetts? For Remote Desk Security jobs in Massachusetts, the most frequently searched job titles are:
- Remote Proofpoint Email Security
- Overnight Remote Help Desk Technician
- Remote Data Privacy Attorney
- 3Rd Shift Remote Desktop Support Engineer
- Remote Computer Support Specialist
- Remote Desktop Technician
- Senior Nmci Help Desk
- Remote Independent Contractor Help Desk Technician
- Chat Desk Remarkable Ai Expert
- Part Time Remote Help Desk Technician
What job categories do people searching Remote Desk Security jobs in Massachusetts look for? The top searched job categories for Remote Desk Security jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Desk Security jobs? Cities in Massachusetts with the most Remote Desk Security job openings:
Other
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Job description
Job Title: IT Support Specialist
Location: Full-Time-Remote
Summary
We are seeking a skilled IT Support Specialist to manage day-to-day IT operations, support end-users, and maintain critical tool integrations within Client's technology environment. This role is key to ensuring seamless collaboration, system reliability, and alignment with Banyan's overarching security, compliance, and productivity standards.
Key Responsibilities
1. User Support & Productivity Tools
Location: Full-Time-Remote
Summary
We are seeking a skilled IT Support Specialist to manage day-to-day IT operations, support end-users, and maintain critical tool integrations within Client's technology environment. This role is key to ensuring seamless collaboration, system reliability, and alignment with Banyan's overarching security, compliance, and productivity standards.
Key Responsibilities
1. User Support & Productivity Tools
- Manage Office 365 environment including Exchange, Teams, and Multi-Factor Authentication (MFA)
- Provide frontline technical support for productivity-related issues and user inquiries
- Monitor and respond to endpoint alerts via EDR tools and Microsoft Intune
- Ensure compliance with mobile device policies and maintain Apple Push Certificates
- Support Microsoft Azure development environments
- Manage storage provisioning and access control settings
- Assist with ongoing compliance initiatives related to SOC 2, HIPAA, and GDPR through Vanta
- Monitor system vulnerabilities using Datadog and support timely remediation
- Maintain essential platforms including:
- LastPass for password management
- Aircall for VoIP services
- Gong.io for sales call recording
- Userflow for user onboarding
- Support the deprecation of legacy systems (e.g., ConnectWise, phishing simulators) and transition to Banyan-approved alternatives
- Manage and resolve support tickets using Banyan's SolarWinds Service Desk
- Collaborate with Banyan HQ for SOC tooling and security awareness initiatives, including Coalition training
- Location: Remote
- Schedule: Full-time, standard business hours with occasional on-call or after-hours support
- Success Metrics:
- SLA adherence for support ticket resolution
- User satisfaction ratings
- Security and compliance KPI performance
About Saviance
Sourced by ZipRecruiter
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. We bring twenty three years of experience to the table. Our consultants are qualified experts and extremely talented. We understand the business behind the technology, and work with many of the top Fortune 100 companies and provide innovative, scalable, robust and secure solutions. At the forefront of the Staffing and IT Solutions industry, Saviance is certified by NMSDC as a Tier 1, Minority Business Enterprise (MBE) . We are a self- certified Small Business and self- certified Woman Owned Business committed to maximizing global workforce solutions on behalf of our clients, empowering businesses and talent through applied human intelligence. We are a Diversity Supplier with global reach specializing in a business services blend of talent, technology, and a relentless commitment to customer success. It’s our diversity that’s acts as a core component of our culture, our approach to business, and the opportunities we provide to our clients and our employees.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
East Rutherford, NJ, US
Year founded
1999