2

Remote Dental Call Center Jobs in Riverside, CA (NOW HIRING)

Bill Review Specialist

Lake Forest, CA · On-site +1

$20.25 - $28/hr

Our dynamic Bill Review team is seeking a full-time Bill Review Specialist (REMOTE) to review ... Analyze Medical Bills - Review and adjudicate hospital, ambulatory surgery center (ASC), durable ...

Showing results 41-60

Remote Dental Call Center information

See Riverside, CA salary details

$11

$17

$26

How much do remote dental call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote dental call center in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is a remote dental call center?

A remote dental call center is a service where customer support representatives assist dental patients and offices over the phone or through online communication, but work from locations outside of a traditional call center, often from home. These agents handle appointment scheduling, insurance verification, patient inquiries, and other administrative tasks for dental practices. Working remotely allows for greater flexibility and can help dental offices provide extended support hours for their patients. Remote dental call centers use specialized software to access patient records and communicate securely with both patients and dental staff.

What are the key skills and qualifications needed to thrive as a remote dental call center representative?

To thrive as a Remote Dental Call Center Representative, you need strong customer service skills, knowledge of dental terminology, and typically a high school diploma or equivalent. Familiarity with dental management software, CRM systems, and multi-line phone systems is often required. Excellent communication, active listening, and problem-solving abilities help representatives handle patient inquiries and resolve concerns efficiently. These skills are crucial for ensuring positive patient experiences, accurate scheduling, and the smooth operation of the dental practice from a remote setting.

What are some common challenges faced by remote dental call center agents, and how can they be managed?

Remote dental call center agents often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and staying updated on multiple providers’ schedules and procedures. Maintaining clear communication with dental office staff and utilizing robust scheduling and CRM software are key to overcoming these hurdles. Agents also benefit from regular training sessions and team meetings to share best practices and stay aligned with office protocols. Proactive time management and a quiet, organized workspace can further enhance productivity and job satisfaction.

What are popular job titles related to Remote Dental Call Center jobs in Riverside, CA?

For Remote Dental Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What cities near Riverside, CA are hiring for Remote Dental Call Center jobs?

Cities near Riverside, CA with the most Remote Dental Call Center job openings:

Infographic showing various Remote Dental Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,359 per year, or $18 per hour.

Senior Sales Ambassador - Orange County & Inland Empire

Abbott

Santa Ana, CA • Remote

$78K - $156K/yr

Full-time

Medical, Life, Retirement

Re-posted yesterday


Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers


Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

We are looking for a highlydriven and technically proficient SeniorSalesAmbassadorto join our Diagnosticsteam.As a Senior Ambassador,you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue byleveragingtheir technicalexpertiseto influence purchasing decisions and deliver tailored diagnostic solutions.This roleoperatesas the primary account management contact, aiming to improve economic profitability, increase customer loyalty, andretainbusiness through contract renewal and closingnew solutions.

What You'll Work On

  • Customer Relationship & Retention:Serveas a trusted visor toestablishedcustomers, fostering loyalty and achieving retention targets.Enhance customer satisfaction through proactive issue resolution and regular business reviews.Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.

  • Account Management & Growth:Developand execute strategic account plans focused on value expansion and profitability.Identifyandimplement operational and service improvements to drive customer success.Influence purchasing decisions andoptimizereagentutilization.

  • Technical & Operational Support:Performassay integrations and address laboratory technical needs.Support new account implementations, including ordering, installation, and validation.Coordinate order, delivery, and billing processes to ensure operational efficiency.

  • Cross-Functional Collaboration:Partnerwith Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences.Escalate and resolve customer challenges in collaboration with the service organization.Contribute toqualityeffectiveness throughaccuratedocumentation of complaints and resolutions.

Territory

  • The role is a remote, field-based position.

  • Ability to travel up to 70-75% in assigned territory and other domestic business locations.

  • Territory covers Southern California in Orange County and Inland Empire. The ideal candidate would be based within the territory by a major airport.

Required Qualifications:

  • Bachelor's degree+3 years,Associate'sdegree+ 5,HS/GED +7 years of relevant experience

  • Professionalexperienceinsales or laboratory operations.

  • Willingness to travel within the assigned territory.

Preferred Qualifications:

  • Bachelor's degree inEngineering, Life Sciences,orMedical Technologyand/orhealthcare-related Field.

  • Experiencewith a proventrack recordin sales, field service, or within a technical call center.

  • Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$78,000.00 - $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:United States > California : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

What Abbott employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom