Remote Defect Management Jobs in Phoenix, AZ (NOW HIRING)

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

We have an opportunity for a Senior SAP Analyst - Order to Cash (OTC). You will report to the Global Business Process Owner and serve as a subject matter expert for the Order to Cash workstream. You will lead and support implementation projects, conduct GAP analyses, and provide ongoing project support, all while playing a critical part in our multi-year global SAP S/4HANA migration initiative. Your contributions will directly enable our continued growth and leadership in delivering smart, sustainable water solutions worldwide.

** This posting is for one permanent, direct-hire position. External candidates can work remote, as long as you are within a reasonable driving distance of a Pentair facility. Along with this, 30% travel is required for go-lives and hyper-care to a Pentair facility. Ideal candidates will live in any of the posted metropolitan areas.**

You will:

• Partner with business stakeholders and SAP functional teams to analyze requirements and design, develop, and test robust SAP solutions supporting core Order to Cash processes.
• Gather and prioritize business requirements, translate them into functional specifications, and identify opportunities for process improvements and automation.
• Lead and support Order to Cash related projects and deliverables, ensuring alignment with business objectives.
• Perform hands-on configuration in S/4HANA for pricing, order management, ATP, delivery, billing, credit management, and inter-company processes.
• Drive fit-gap analysis, solution design, and preparation of functional specifications.
• Collaborate with cross-functional workstreams to design seamless end-to-end processes and integrations.
• Lead or contribute to testing activities, including unit testing, integration testing, UAT coordination, defect resolution, and cutover planning.
• Create and maintain essential project documentation, including business requirements, functional/technical specifications, and test scripts.
• Influence Order to Cash process strategy by recommending best practices and innovative solutions that align with enterprise goals.
• Drive continuous improvement initiatives to optimize system performance and enhance user experience.
• Provide deep functional expertise and production support for Order to Cash processes, including incident resolution and break-fix solutions.
• Mentor junior team members and contribute to knowledge-sharing across the organization.

Key Qualifications:

• Have earned a bachelor's degree (B.A. or B.S.) in Information Systems, Business, Supply Chain, Computer Science, or a related field.
• Have 8+ years of professional experience in related fields, including a minimum of 5 years of hands-on experience with SAP S/4HANA Order to Cash processes.
• Minimum 3 full-cycle SAP S/4HANA implementations, with direct involvement in Order to Cash process design and deployment.
• Experience working in Agile environments and with project management tools (e.g., Jira, Scrum, Kanban).
• Strong knowledge of Sales Order Management, Pricing, Billing, Credit Management, EDI, and integrations with other SAP modules and external systems.
• Proficient in configuration and testing of SAP S/4HANA Order to Cash modules.
• Experience developing functional specifications, test scripts, and process documentation.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• SAP certification in SD, S/4HANA, or related modules (preferred).
• 30% travel is required.

Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $84,800 to $157,400 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus and/or long-term incentives.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

#LI-Remote

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.