Remote Defect Management Jobs in Illinois (NOW HIRING)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Sitecore Engineer works to develop customizations and websites on the Sitecore CMS platform and contributes to the maintenance of the Sitecore CMS platform. The Sitecore Engineer is also aware of Sitecore feature roadmaps and understands how to navigate support processes and developer groups to gain insight and influence future direction. 

Key Responsibilities 

•  Develop overall product planning by contributing to/creating stories for complex features in areas of responsibility, including guiding the story development for other team members who may be learning 
• Organize, lead and finalize feature review sessions for complex business issues/requirements and document resulting decisions; provide coaching to newer team members on their features and delivery 
• Create the functional design, leveraging moderate technical skills, to address complex business processes or issues or to address the requirements of a set of product features 
• Configure or develop within the Sitecore CMS; review and verify operation of new vendor release features. Leverage Sitecore defect resolution procedures and support tools to resolve issues. 
• Engage in pair-programming and Test-Driven Development full time to develop websites based on the Sitecore CMS utilizing Sitecore Experience Accelerator for Headless sites.  
• Provide training for other team members and users; assist in developing team bench strength 
•  Use knowledge of integrated requirements to evaluate proposed software products in line with strategic corporate and vendor direction 
•  Support the planning, conduct, and review of module and integration testing for all but the most complex projects 
•  Manage the issues and blockers for assigned features and product stories 
•  In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in multiple areas of the business; acknowledged as a subject matter expert in multiple processes and applications 

Essential Skills

• 5+ years of experience developing and maintaining solutions on the Sitecore CMS platform, including custom components, templates, and integrations
• 1+ years of experience building headless solutions using Sitecore Experience Accelerator (SXA) and/or Sitecore Headless Services (JSS)
• Strong experience developing React-based front-end applications integrated with Sitecore headless architecture
• Proficiency in .NET / C# development within Sitecore environments
• Experience with REST APIs, JSON, and integration patterns for headless CMS implementations
• Familiarity with modern DevOps practices (CI/CD pipelines, version control systems such as Git) in a Sitecore delivery environment

Desired Skill

• 1+ years of hands-on experience with Sitecore 10.x, including Sitecore Experience Platform (XP) capabilities (e.g., personalization, analytics, content management)

Supervisory

• This role does not have any supervisory responsibilities.

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Skills

Back-End Development, Back-End Development, Business, Business Problems, Business Processes, Cascading Style Sheets (CSS), Coaching, Continuous Deployment, Continuous Integrations, C Sharp (Programming Language), Defect Resolution, Driven, ERP Applications, Functional Designs, Integration Testing, Issue Management, JavaScript, Microsoft .NET, Organizing, Pair Programming, Planning, Problem Resolution, Product Features, Product Planning, React.js {+ 5 more}

Compensation

Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.