Utica, NY · Remote
$16.50/hr
This is a remote/work from home position. Must reside in New York state. Compensation : $16.50/hour Paid Training Start Date : Monday, August 10, 2026 Training Hours : Monday through Friday: 8am - 4 ...
Utica, NY · Remote
$16.50/hr
This is a remote/work from home position. Must reside in New York state. Compensation : $16.50/hour Paid Training Start Date : Monday, August 10, 2026 Training Hours : Monday through Friday: 8am - 4 ...
New Hartford, NY · On-site +1
$39K - $50K/yr
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National ...
New Hartford, NY · On-site +1
$39K - $50K/yr
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National ...
$7.74 - $9.33
4% of jobs
$9.33 - $10.92
0% of jobs
$10.92 - $12.52
3% of jobs
$12.52 - $14.11
9% of jobs
$14.84 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.70
18% of jobs
The median wage is $16.56 / hr.
$15.70 - $17.30
28% of jobs
$18.49 is the 75th percentile. Wages above this are outliers.
$17.30 - $18.89
16% of jobs
$18.89 - $20.48
9% of jobs
$20.48 - $22.08
7% of jobs
$22.08 - $23.67
3% of jobs
$23.67 - $25.26
1% of jobs
$7
$17
$25
A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.
To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.
Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.
Utica, NY • Remote
$16.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
5.3
Based on 20 frontline employees who took The Breakroom Quiz
51st of 72 rated call and contact centers
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Work Location: This is a remote/work from home position. Must reside in New York state.
Compensation: $16.50/hour
Paid Training Start Date: Monday, August 10, 2026
Training Hours: Monday through Friday: 8am - 4:30pm EST
Hours of Operation (following training): Monday through Friday: 10am - 9pm EST; Saturday: 7am - 5pm EST
*Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.
Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?
In This Role, You Will:
Key Results Areas:
Ideal Candidate Qualifications:
The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required.
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
Note:
*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
TSISP
Qualifications:Ideal Candidate Qualifications:
The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required.
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
Note:
*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
TSISP
Education:UNAVAILABLEEmployment Type: FULL_TIMEGet the full story on Breakroom
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Business management consulting
1,001 - 5,000 Employees
Fort Washington, PA, US
