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Remote Debt Collector Jobs in Monroe, MI (NOW HIRING)

Customer Support Representative

Toledo, OH · Remote

$15.75 - $21.50/hr

Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or ...

Remote Debt Collector information

See Monroe, MI salary details

$7

$17

$24

How much do remote debt collector jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote debt collector in Monroe, MI is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What is a remote debt collector?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive as a remote debt collector?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a remote debt collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

Can you make good money as a remote debt collector?

Remote debt collectors can earn a competitive income, often earning between $30,000 and $50,000 annually, with some positions offering commissions or bonuses based on collection performance. Earnings depend on experience, skill level, and the employer, with advanced collectors or those working in specialized industries potentially earning more.
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What cities near Monroe, MI are hiring for Remote Debt Collector jobs? Cities near Monroe, MI with the most Remote Debt Collector job openings:
Infographic showing various Remote Debt Collector job openings in Monroe, MI as of June 2026, with employment types broken down into 3% As Needed, 63% Full Time, 3% Part Time, and 31% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $35,407 per year, or $17 per hour.

Remote Debt Collection Specialist (Purchased Paper) - No Weekends | Hiring Maumee, OH Residents

AllianceOne

Maumee, OH • Remote

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

We are here to welcome, listen, engage, resolve and amaze.

We care deeply about our clients and their customers, allowing us to transform passion into excellence.

We are currently hiring experienced remote debt collection professionals to connect with consumers and resolve delinquent purchased debt accounts. In this role, you will conduct high-volume outbound calls, perform skip tracing to locate consumers, negotiate settlements and payment arrangements, and manage your collection pipeline with timely follow-ups. Success requires maintaining full compliance with the FDCPA, FCRA, and applicable state regulations while delivering professional, solution-focused customer interactions that maximize account recovery.

We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!

LOCATION: Remote

PAY:Base ($15-$20hr) + Aggressive Tiered Commission & Compliance Bonuses

BENEFITS:

Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!

You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.

QUALIFICATIONS:

  • Experience: Minimum 2 to 3 years of third-party collections experience, with at least 1 year specifically working purchased paper, dormant judgments, or salvage debt.
  • Remote Discipline: Proven track record of hitting target metrics in a work-from-home environment.
  • Technical Literacy: Familiarity with auto-dialers, CRM software, and standard skip-tracing platforms.
  • Regulatory Knowledge: Must be able to accurately explain the "Mini-Miranda," understand how to handle disputes, and know how state-level SOL dictates what can and cannot be said regarding legal action.
  • Professional verbal communication skills
  • Outstanding attendance & work ethic
  • Strong ability to navigate multiple systems while speaking with customers
  • Must be self-motivated
  • Problem solving and critical thinking
  • Must be proficient in time management
  • Negotiation skills
  • Goal oriented
  • Computer knowledge/skills
  • Good typing/keyboarding skills
  • Ability and openness to work professionally with a diverse customer base
  • Works well in team setting
  • Knowledge of personal loans and/or financial services is a strong plus
  • A criminal background check is required

#ZRPSG

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com.

Questions?

  • Please review our privacy notice available at the following www.allianceoneinc.com/careers
  • For additional information on AllianceOne visit our website atwww.allianceoneinc.com