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Remote Debt Collector Jobs in Howell, MI (NOW HIRING)

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Remote Debt Collector information

See Howell, MI salary details

$7

$17

$24

How much do remote debt collector jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote debt collector in Howell, MI is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.65 per hour, depending on experience, location, and employer.

What is a Remote Debt Collector job?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive in the Remote Debt Collector position, and why are they important?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a Remote Debt Collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What cities near Howell, MI are hiring for Remote Debt Collector jobs? Cities near Howell, MI with the most Remote Debt Collector job openings:
Remote Debt Collector jobs near you
Infographic showing various Remote Debt Collector job openings in Howell, MI as of June 2026, with employment types broken down into 2% As Needed, 63% Full Time, 10% Part Time, and 25% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $35,792 per year, or $17.2 per hour.
Government Programs Customer Service Representative

Government Programs Customer Service Representative

Delta Dental of Michigan

Farmington Hills, MI • Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental

Posted 10 days ago

Job description

Job Title:

Government Programs Customer Service Representative

Number of Positions:

6

Location:

Farmington Hills, MI

Location Specifics:

Fully Remote

Job Summary:

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments

  • Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.

  • Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller's questions

  • Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.

  • Informs and assists callers with grievance and the claims appeals processes, as necessary

  • Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.

  • Understands the importance of adhering to regulatory requirements

  • Meets or exceeds quality standards as required for position

  • Meets or exceeds call center metrics as required for position

  • Enters and adjusts claims as required

#LI-Remote

Minimum Requirements:

Bidding Requirements

  • Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday

  • Possess a high school diploma or equivalent, with an associate's degree in business administration or a related field preferred

  • Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees

  • Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework

  • Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)

  • Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100

  • Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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