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Remote Debt Collector Jobs in Garner, NC (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work

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Remote Debt Collector information

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How much do remote debt collector jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote debt collector in Garner, NC is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.79 per hour, depending on experience, location, and employer.

What is a remote debt collector?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive as a remote debt collector?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a remote debt collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

Can you make good money as a remote debt collector?

Remote debt collectors can earn a competitive income, often earning between $30,000 and $50,000 annually, with some positions offering commissions or bonuses based on collection performance. Earnings depend on experience, skill level, and the employer, with advanced collectors or those working in specialized industries potentially earning more.
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Remote Debt Collector jobs near you

Recovery Specialist - Remote in RDU area.

Bull City Financial Solutions, Inc.

Raleigh, NC • On-site, Remote

$17.50 - $18.50/hr

Full-time

Re-posted 23 days ago

Job description

About the Recovery Specialist Position
We're seeking a driven and reliable Recovery Specialist to join our team of finance professionals. While working as a Recovery Specialist, your primary responsibility will be reaching out to consumers through phone calls and by mail to resolve missed or outstanding payments. Primary Clients include Healthcare, Public and Private Utilities, Credit Unions, and Government.
To succeed as a Recovery Specialist, you'll need to be an excellent communicator with the ability to build rapport with clients, working to ensure payments are made in a timely manner. You'll achieve this by possessing a professional demeanor and having solid knowledge of debt laws.
Collection Specialist Responsibilities
  • Oversee assigned accounts on a regular basis, monitoring for unresolved debts
  • Investigate assigned accounts to determine if there's a long-term issue
  • Contact consumers and patients with overdue payments to encourage payment, suggesting repayment plans if needed
  • Develop repayment plans that quickly and efficiently resolve outstanding debt
  • Respond to inquiries in a timely and professional manner, resolving any billing or collection issues
  • Process payments and, if applicable, refunds
  • Regularly update account status records for assigned accounts
  • Review [daily/monthly] reports on collection progress
Collection Specialist Requirements
  • [1+] years experience as a Collection Specialist or similar role
  • High school diploma or GED required
  • Degree preferred
  • Excellent knowledge of collection and billing procedures
  • Strong knowledge of legal regulations regarding debt, including but not limited to FDCPA and FCRA
  • Proficient with Microsoft Office suite
  • Must be able to work under pressure and be comfortable with contacting patients/consumers about potentially sensitive issues
  • Excellent written and verbal communication skills with a knack for negotiating
  • Superb problem-solving and critical thinking skills
  • Strong organizational and multitasking skills

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