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Remote Deaf Relay Service Jobs in California (NOW HIRING)

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Remote Deaf Relay Service information

What is the difference between Remote Deaf Relay Service vs Deaf Interpreter?

AspectRemote Deaf Relay ServiceDeaf Interpreter
CredentialsCertification in relay services, such as NIC or RIDNIC or RID certification, ASL proficiency
Work EnvironmentRemote, often via phone or videoIn-person or remote, depending on assignment
Industry UsageCustomer service, emergency, and business communicationLegal, medical, educational, and community settings

Remote Deaf Relay Service providers facilitate communication between deaf and hearing individuals remotely, primarily through phone or video relay. Deaf Interpreters translate complex or nuanced ASL content, often working in person or via video. While both roles require certification and serve the deaf community, relay services focus on bridging communication gaps remotely, whereas interpreters provide direct language translation in various settings.

What are the most commonly searched types of Deaf Relay Service jobs in California? The most popular types of Deaf Relay Service jobs in California are:
What are popular job titles related to Remote Deaf Relay Service jobs in California? For Remote Deaf Relay Service jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Remote Deaf Relay Service jobs? Cities in California with the most Remote Deaf Relay Service job openings:

Customer Service Representative

Third Party CS

Downey, CA • Remote

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)