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Remote Data Entry Representative information

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$11

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$24

How much do remote data entry representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote data entry representative in Fall River, MA is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.09 per hour, depending on experience, location, and employer.

What is a Remote Data Entry Representative?

A Remote Data Entry Representative is a professional who inputs, updates, and maintains data in digital systems from a remote location, such as their home. Their tasks typically include entering information from various sources into company databases, verifying data accuracy, and ensuring the integrity of records. This role often requires strong attention to detail, proficiency with computers, and the ability to work independently. Remote data entry representatives may work for a variety of organizations, including healthcare providers, financial firms, or retail companies. The flexibility of remote work allows for a better work-life balance, but it also requires self-motivation and discipline.

What are some common challenges faced by Remote Data Entry Representatives and how can they be addressed?

Remote Data Entry Representatives often encounter challenges such as maintaining focus in a home environment, managing repetitive tasks, and ensuring data accuracy. To overcome these, it's helpful to create a dedicated workspace free from distractions, use productivity tools or time-blocking methods, and regularly double-check work to minimize errors. Open communication with supervisors and team members is also important for clarifying expectations and resolving any issues that arise.

What is the difference between Remote Data Entry Representative vs Data Entry Clerk?

AspectRemote Data Entry RepresentativeData Entry Clerk
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; basic computer skills
Work EnvironmentRemote, home-basedOffice or on-site
Industry UsageCommon in healthcare, finance, and administrative sectorsWidely used across various industries including retail, healthcare, and government
Job FocusInputting and managing data remotely, often with specialized softwareEntering data into systems, verifying accuracy, and maintaining records

Both roles require similar credentials and involve data input tasks, but Remote Data Entry Representatives typically work remotely and may handle specialized software, while Data Entry Clerks often work on-site and focus on general data input tasks. The choice depends on work environment preference and industry-specific needs.

What are the key skills and qualifications needed to thrive as a Remote Data Entry Representative, and why are they important?

To thrive as a Remote Data Entry Representative, you need excellent typing skills, strong attention to detail, and a basic understanding of data management, often supported by a high school diploma or equivalent. Familiarity with spreadsheet software such as Microsoft Excel, database platforms, and data entry systems is typically required. Strong organizational skills, time management, and the ability to work independently are crucial soft skills in this remote role. These skills ensure accurate, timely, and secure data processing, which is essential for supporting business operations remotely.
What job categories do people searching Remote Data Entry Representative jobs in Fall River, MA look for? The top searched job categories for Remote Data Entry Representative jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Remote Data Entry Representative jobs? Cities near Fall River, MA with the most Remote Data Entry Representative job openings:
Remote Data Entry Representative jobs near you
Infographic showing various Remote Data Entry Representative job openings in Fall River, MA as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,830 per year, or $17.7 per hour.
(Remote) Director, Support Services

(Remote) Director, Support Services

Harris

Carolina, RI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

68th of 209 rated software companies

Job description

CareTracker, a division of Harris; is seeking a Director of Support who will be responsible for leading and evolving the Client Support organization to deliver exceptional customer experience while driving operational performance, scalability, and continuous improvement.

You will oversee the people, processes, technology, and performance of the Support function, ensuring alignment with business objectives and service level expectations.

Reporting directly to the VP of Operations, you will partner closely with Product, Engineering, Customer Success, Professional Services, and Executive Leadership to advocate for customers, improve product quality, and strengthen end-to-end service delivery. This role requires deep healthcare technology experience, strong operational and analytical discipline, and a proven track record of successfully leading enterprise software support organizations.

The ideal candidate is an experienced support leader with executive presence and demonstrated success building and scaling organizations, driving transformational improvement, and developing future leaders. This role is well suited for someone seeking continued career growth and the opportunity to take on broader organizational leadership responsibilities over time.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 20%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in EST timezone.

Salary:

100K - 120K

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.


What your impact will be:

Strategic Leadership

  • Develop and execute the long-term vision, strategy, and operating model for the Client Support organization.
  • Lead organizational transformation initiatives that improve scalability, customer satisfaction, and operational efficiency.
  • Establish objectives and key results for service excellence and monitor performance against departmental and corporate goals.
  • Drive adoption of automation, AI, knowledge management, and process improvements to increase efficiency and enhance the customer experience.
  • Oversee the strategy and optimization of support technologies, knowledge management platforms, and automation tools to improve team efficiency and customer outcomes.

Operational Excellence

  • Lead a high-performing Support organization responsible for delivering timely, effective, and consistent customer service.
  • Own departmental KPIs, including customer satisfaction, SLA attainment, response and resolution times, backlog health, escalations, quality, and productivity.
  • Contribute to Maintenance (MA) revenue forecasting and operational planning through insights into customer health, retention trends, and support performance.
  • Partner with Customer Success and executive leadership to drive customer retention, reduce attrition, and support long-term recurring revenue growth through exceptional support delivery.
  • Develop resource plans, staffing models, budgets, and forecasts that support business growth and customer demand.
  • Analyze operational trends and performance metrics to proactively identify risks and opportunities for improvement.
  • Ensure support processes are standardized, documented, scalable, and aligned with industry best practices.
  • Maintain compliance with healthcare regulations, security standards, and organizational policies.

Customer & Cross-Functional Leadership

  • Serve as the escalation point for strategic customer issues and critical incidents.
  • Build trusted relationships with customer executives through business reviews and service discussions.
  • Partner closely with Product and R&D to translate customer feedback and support trends into product enhancements, reduce recurring issues, and improve overall product quality.
  • Collaborate with Customer Success and Professional Services to deliver a seamless end-to-end customer experience.
  • Represent the voice of the customer in leadership planning and organizational decision-making.

People Leadership

  • Mentor, coach, and develop managers and future leaders within the Support organization.
  • Create a culture of accountability, ownership, continuous learning, and customer advocacy.
  • Lead succession planning efforts and establish career development pathways for employees.
  • Foster an environment where performance expectations are clear, measurable, and consistently reinforced.

Travel Requirements

  • Limited travel expected (typically not to exceed 20%), primarily for strategic customer engagements, leadership meetings, conferences, or business planning sessions.

What we are looking for:

  • 8+ years of progressive leadership experience in Client Support or Technical Support, including multiple years leading managers or large teams.
  • Demonstrated success leading a healthcare technology Support organization, with accountability for operational performance, customer satisfaction, service delivery metrics, and strategic transformation initiatives.
  • Deep understanding of healthcare software, Practice Management and EMR/EHR platforms, ambulatory workflows, HIPAA requirements, and healthcare operations.
  • Proven experience building and scaling support organizations through process improvement, automation, and organizational change.
  • Strong financial acumen with experience managing departmental budgets, forecasting, workforce planning, and operational metrics.
  • Exceptional executive communication skills with the ability to influence customers and internal stakeholders at all levels.
  • Track record of developing leaders and building succession pipelines within an organization.
  • Ability to evaluate complex operational challenges, synthesize data from multiple sources, and make strategic decisions that improve business outcomes.
  • Comfort or proven track record with transforming support organizations through AI, automation, and digital initiatives.


What would make you stand out:

  • Experience leading Support within a SaaS or healthcare technology organization serving ambulatory or provider markets.
  • Strong financial acumen, with experience managing recurring revenue forecasts and profitability.
  • Demonstrated success building high-performing leadership teams and developing successors within a growing organization.
  • Demonstrated ability to partner effectively with Product and Engineering to improve customer outcomes.
  • Experience managing executive-level customer relationships and high-profile escalations.
  • Evidence of progression into increasingly strategic leadership roles with readiness for Senior Director or Vice President responsibilities.
  • Experience with Microsoft Dynamics 365 CRM.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

About CareTracker:

Harris CareTracker is a leading provider of cloud-based Electronic Health Records (EHR) and Practice Management solutions, serving thousands of healthcare providers for over 20 years. Our integrated platform streamlines operations, enhances patient care, and ensures compliance with healthcare regulations. With a focus on user-friendly design and continuous innovation, we empower medical practices to achieve operational excellence and improve patient outcomes. Learn more at: harriscaretracker.com

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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