Perform call monitoring and provide trend data to the QA Manager and the Leadership team. * Assist with coaching call center agents to improve call quality and create an exceptional customer ...
Quick apply
Perform call monitoring and provide trend data to the QA Manager and the Leadership team. * Assist with coaching call center agents to improve call quality and create an exceptional customer ...
Quick apply
Perform call monitoring and provide trend data to the QA Manager and the Leadership team. * Assist with coaching call center agents to improve call quality and create an exceptional customer ...
Fort Lauderdale, FL · On-site +1
Perform call monitoring and provide trend data to the QA Manager and the Leadership team. * Assist with coaching call center agents to improve call quality and create an exceptional customer ...
Fort Lauderdale, FL · On-site +1
Perform call monitoring and provide trend data to the QA Manager and the Leadership team. * Assist with coaching call center agents to improve call quality and create an exceptional customer ...
Remote Opportunity! Monday - Friday, 8am-5pm PRIMARY FUNCTION The PCC Enterprise Analytics ... obtain data and determine call center operational strategies and KPI by conducting needs ...
New
Remote Opportunity! Monday - Friday, 8am-5pm PRIMARY FUNCTION The PCC Enterprise Analytics ... obtain data and determine call center operational strategies and KPI by conducting needs ...
New
Strong analytical abilities and a data-driven approach to decision-making. Superior interpersonal ... Experience in the Contact Center, BPO and SaaS industry. Familiarity with remote work platforms and ...
Strong analytical abilities and a data-driven approach to decision-making. Superior interpersonal ... Experience in the Contact Center, BPO and SaaS industry. Familiarity with remote work platforms and ...
Strong analytical abilities and a data-driven approach to decision-making. Superior interpersonal ... Experience in the Contact Center, BPO and SaaS industry. Familiarity with remote work platforms and ...
Quick apply
Strong analytical abilities and a data-driven approach to decision-making. Superior interpersonal ... Experience in the Contact Center, BPO and SaaS industry. Familiarity with remote work platforms and ...
Fort Lauderdale, FL · On-site +1
Remote but have to travel to Madison/Fort Lauderdale/Charlotte up to 5-10 days per month. (Client ... This includes process homogenization, a Madison pilot (Command Center Lite), multi center scale ...
Fort Lauderdale, FL · On-site +1
Remote but have to travel to Madison/Fort Lauderdale/Charlotte up to 5-10 days per month. (Client ... This includes process homogenization, a Madison pilot (Command Center Lite), multi center scale ...
West Palm Beach, FL · On-site +1
$101K - $138K/yr
The control system architecture will also integrate with a proprietary in-house data driven ... center design, telecommunication engineering, and operational technology * Sr. Renewables Network ...
West Palm Beach, FL · On-site +1
$101K - $138K/yr
The control system architecture will also integrate with a proprietary in-house data driven ... center design, telecommunication engineering, and operational technology * Sr. Renewables Network ...
You will lead initiatives to optimize lead conversion, strengthen sales systems, and elevate team performance across the Admissions, Marketing, and Training Center network. You will analyze data ...
Quick apply
You will lead initiatives to optimize lead conversion, strengthen sales systems, and elevate team performance across the Admissions, Marketing, and Training Center network. You will analyze data ...
West Palm Beach, FL · Remote
$101K - $138K/yr
The control system architecture will also integrate with a proprietary in\-house data driven ... control center design, telecommunication engineering, and operational technology \n * Sr. ...
West Palm Beach, FL · Remote
$101K - $138K/yr
The control system architecture will also integrate with a proprietary in\-house data driven ... control center design, telecommunication engineering, and operational technology \n * Sr. ...
... Remote Monitoring and Management (RMM), and cloud environments. * Cloud & Tenant Security ... Manage data enclave boundaries and security policies, specifically optimizing and maintaining a ...
... Remote Monitoring and Management (RMM), and cloud environments. * Cloud & Tenant Security ... Manage data enclave boundaries and security policies, specifically optimizing and maintaining a ...
Miami, FL · On-site +1
$15.25 - $18.75/hr
This is a fully remote position with benefits and bonus package included. ESSENTIAL JOB DUTIES ... Manages call center workload/execution * Sets the SOP for the workflow process for the Medication ...
Miami, FL · On-site +1
$15.25 - $18.75/hr
This is a fully remote position with benefits and bonus package included. ESSENTIAL JOB DUTIES ... Manages call center workload/execution * Sets the SOP for the workflow process for the Medication ...
FL · On-site +1
... the center of everything we do. For more information, visit corporate.carrier.com or follow on ... How can connected systems, data, and intelligent technology improve comfort, energy use, and peace ...
FL · On-site +1
... the center of everything we do. For more information, visit corporate.carrier.com or follow on ... How can connected systems, data, and intelligent technology improve comfort, energy use, and peace ...
Coral Springs, FL · On-site +1
Network Operations Center Supervisor Description The NOC Technician is responsible for the 24x7x365 ... Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices ...
Coral Springs, FL · On-site +1
Network Operations Center Supervisor Description The NOC Technician is responsible for the 24x7x365 ... Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices ...
Client Experience Director (Remote) Division: Stratoscope Consulting Reporting to: Vice President ... We deliver proactive, data-driven, and human-centered solutions that help clients execute large ...
Quick apply
Client Experience Director (Remote) Division: Stratoscope Consulting Reporting to: Vice President ... We deliver proactive, data-driven, and human-centered solutions that help clients execute large ...
West Palm Beach, FL · On-site +1
Client Experience Director (Remote) Division: Stratoscope Consulting Reporting to: Vice President ... We deliver proactive, data-driven, and human-centered solutions that help clients execute large ...
West Palm Beach, FL · On-site +1
Client Experience Director (Remote) Division: Stratoscope Consulting Reporting to: Vice President ... We deliver proactive, data-driven, and human-centered solutions that help clients execute large ...
Plantation, FL · On-site +1
$100K - $160K/yr
... data. In this role, you will help secure Chewy's public cloud environments by developing and ... Security Command Center, IAM, Google Cloud Storage, Logs and Log Sinks. * Working knowledge of ...
Plantation, FL · On-site +1
$100K - $160K/yr
... data. In this role, you will help secure Chewy's public cloud environments by developing and ... Security Command Center, IAM, Google Cloud Storage, Logs and Log Sinks. * Working knowledge of ...
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced ...
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced ...
West Palm Beach, FL · On-site +1
$112K - $112K/yr
... remote staff. * Spearhead the development and integration of AI technologies into the support ... Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to ...
West Palm Beach, FL · On-site +1
$112K - $112K/yr
... remote staff. * Spearhead the development and integration of AI technologies into the support ... Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to ...
West Palm Beach, FL · On-site +1
$112K - $112K/yr
... remote staff. * Spearhead the development and integration of AI technologies into the support ... Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to ...
West Palm Beach, FL · On-site +1
$112K - $112K/yr
... remote staff. * Spearhead the development and integration of AI technologies into the support ... Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to ...
Boca Raton, FL · On-site +1
... at the center of care. A Culture of Excellence When you join ModMed, you're joining an award ... Maintain accurate CRM/account data to support forecasting and territory planning. * Partner with ...
Boca Raton, FL · On-site +1
... at the center of care. A Culture of Excellence When you join ModMed, you're joining an award ... Maintain accurate CRM/account data to support forecasting and territory planning. * Partner with ...
$10.53 - $18.09
16% of jobs
$22.67 is the 25th percentile. Wages below this are outliers.
$18.09 - $25.64
15% of jobs
$25.64 - $33.20
16% of jobs
The median wage is $35.71 / hr.
$33.20 - $40.75
10% of jobs
$40.75 - $48.31
6% of jobs
$48.31 - $55.86
5% of jobs
$55.86 - $63.42
5% of jobs
$66.25 is the 75th percentile. Wages above this are outliers.
$63.42 - $70.97
4% of jobs
$70.97 - $78.53
7% of jobs
$78.53 - $86.08
7% of jobs
$86.08 - $93.64
7% of jobs
$10
$46
$93
| Aspect | Remote Data Center | Data Center Technician |
|---|---|---|
| Credentials | IT certifications, network, and server management skills | IT certifications, hardware, and network skills |
| Work Environment | Remote, often from home or remote office | On-site at data center facilities |
| Industry Usage | IT, cloud services, remote management | Data center operations, hardware maintenance |
| Search & Comparison Intent | Understanding remote data center roles and responsibilities | Technical hardware troubleshooting and maintenance |
Remote Data Center roles focus on managing data center operations remotely, often involving cloud and network management from a distance. Data Center Technicians work on-site, handling hardware installation, troubleshooting, and maintenance within physical data centers. While both roles require similar technical certifications, their work environments and daily tasks differ significantly, catering to different industry needs.

Full-time
Posted 8 days ago
8.2
Based on 22 frontline employees who took The Breakroom Quiz
15th of 76 rated telecommunications companies
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound and outbound calls, chats, and email responses to assess the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing call center quality processes and procedures and making recommendations for enhancements to QA and training materials as needed to enhance the overall Hotwire Communications Concierge service excellence experience.
RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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