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Remote Cyber Security Help Desk Jobs in Paramus, NJ

CannonDesign

Service Desk Analyst

New York, NY · On-site +1

$33.23 - $41.54/hr

You will help administer the technology our designers rely on to develop design solutions for ... HERE'S WHAT YOU'LL DO * Provide end user support for local and remote users. 70% of the ...

Humana

Cyber Security Engineer

New York, NY · On-site +1

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Help operationalize Wiz, Checkmarx, JFrog/Xray, AppScan, Prisma Cloud, GCP Model Armor, and related ...

Humana

Cyber Security Engineer

New York, NY · On-site +1

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Help operationalize Wiz, Checkmarx, JFrog/Xray, AppScan, Prisma Cloud, GCP Model Armor, and related ...

Humana

Cyber Security Engineer

New York, NY · On-site +1

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Help operationalize Wiz, Checkmarx, JFrog/Xray, AppScan, Prisma Cloud, GCP Model Armor, and related ...

Pinnacle

Managing Partner

New York, NY · Remote

$19K/mo

Pinnacle handles the technical delivery, including onboarding, onshore help desk support, cybersecurity, monitoring, device management, and ongoing IT operations. This is a performance-based ...

Mercor

Cybersecurity GRC Evaluator - Expert

New York, NY · Remote

$80 - $120/hr

Remote Role Responsibilities * Evaluate AI-generated artifacts against domain-specific quality ... For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily.

Crowe LLP

Cyber AI Security Manager

New York, NY · On-site +1

$121K - $164K/yr

We offer unlimited PTO, a flexible remote work policy, and a supportive environment that ... You will help clients securely adopt AI while also helping Crowe reinvent how cybersecurity ...

Crowe LLP

Cyber AI Security Manager

Livingston, NJ · On-site +1

$121K - $163K/yr

We offer unlimited PTO, a flexible remote work policy, and a supportive environment that ... You will help clients securely adopt AI while also helping Crowe reinvent how cybersecurity ...

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All JobsCyber Security Help Desk JobsRemote Cyber Security Help Desk JobsRemote Cyber Security Help Desk Jobs in Paramus, NJ

Remote Cyber Security Help Desk information

See Paramus, NJ salary details

$45.5K

$94.3K

$146.7K

How much do remote cyber security help desk jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote cyber security help desk in Paramus, NJ is $94,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $113,300.00 per year, depending on experience, location, and employer.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the most commonly searched types of Cyber Security Help Desk jobs in Paramus, NJ?

The most popular types of Cyber Security Help Desk jobs in Paramus, NJ are:

What are popular job titles related to Remote Cyber Security Help Desk jobs in Paramus, NJ?

For Remote Cyber Security Help Desk jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Cyber Security Help Desk jobs in Paramus, NJ look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Remote Cyber Security Help Desk jobs?

Cities near Paramus, NJ with the most Remote Cyber Security Help Desk job openings:

Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in Paramus, NJ as of August 2026, with employment types broken down into 67% Full Time, 11% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $94,281 per year, or $45.3 per hour.

Junior Helpdesk Support

Manhattan, NY • Remote

Cantor Fitzgerald Securities
See more jobs at Cantor Fitzgerald Securitiesexternal

$58K - $65K/yr

Full-time

Posted 28 days ago

Job description

As a Junior Helpdesk Support, you will be the first point of contact for IT-related queries and issues. Your primary goal is to deliver exceptional customer service and timely resolutions. You will manage tickets, perform remote troubleshooting, and maintain Active Directory operations. Additionally, you will contribute to our knowledge base, assist with user onboarding, and ensure smooth communication regarding service disruptions.
  • Proficiency in Active Directory user & group management is a must.
  • 1+ year of experience in a helpdesk or IT support role is preferred.
  • Strong working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) is essential.
  • Familiarity with ITSM tools like ServiceNow or Jira Service Management is an asset.
  • Excellent written and verbal communication skills in English are required.
  • Experience supporting remote users across multiple time zones is advantageous.
  • Strong analytical and problem-solving abilities are key.
  • Basic understanding of networking concepts (DNS, VPN, DHCP) is preferred.
  • Relevant certifications such as CompTIA A+ or ITIL Foundation are desirable.
  • Experience in the financial services industry is a plus.

Compensation Expectations: $58,000-$65,000

#LI-JM3

  • Serve as the primary IT support contact via phone, email, and MS Teams, aiming for first-contact resolution.
  • Log and manage tickets using the Service Desk ticketing system, ensuring thorough descriptions and necessary approvals.
  • Troubleshoot remote access issues and guide end users through problem-solving steps.
  • Maintain clear work queues by adhering to SLA timeframes for ticket resolution.
  • Administer Multi-Factor Authentication (MFA) for various applications and services.
  • Manage Active Directory operations, including user account management and permission updates.
  • Configure shared drive mappings and maintain distribution lists and Microsoft 365 groups.
  • Document recurring issues and resolutions to reduce repeat incidents and contribute to the knowledge base.
  • Participate in shift rotations or on-call duties to support global time zones as needed.
  • Assist with user onboarding and offboarding processes, ensuring smooth hardware provisioning and account management.

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