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Entry Level Salesforce Help Desk Jobs in Paramus, NJ

Noblesoft Technologies

Help Desk Agent

Brooklyn, NY · On-site

$18 - $22.75/hr

Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...

tilebar11

IT Help Desk - Showrooms

New York, NY

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

TileBar

IT Help Desk - Showrooms

New York, NY · On-site

$80K - $90K/yr

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

Comcast

Analyst, Deal Desk

New York, NY · On-site

$71K - $107K/yr

This role is responsible for maintaining Salesforce data integrity, supporting deal modeling ... This individual will document best practices, create playbooks and deal matrices, and help ...

Comcast

Analyst, Deal Desk

Manhattan, NY

$71K - $107K/yr

This role is responsible for maintaining Salesforce data integrity, supporting deal modeling ... This individual will document best practices, create playbooks and deal matrices, and help ...

TEKsystems

Service Desk Analyst

Manhattan, NY

$29/hr

They must use the Intuit Headset they provide. (Jabra 480) Experience Level Entry Level Job Type ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Pwc

Salesforce Consulting Senior Associate

New York, NY

$77K - $202K/yr

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

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Entry Level Salesforce Help Desk information

See Paramus, NJ salary details

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$36

How much do entry level salesforce help desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level salesforce help desk in Paramus, NJ is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Help Desk Support, Salesforce Administrator Trainee, or Junior Support Specialist. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve assisting users, troubleshooting issues, and learning Salesforce tools and certifications. They are suitable for candidates starting their careers in Salesforce support or administration.

What are popular job titles related to Entry Level Salesforce Help Desk jobs in Paramus, NJ?

For Entry Level Salesforce Help Desk jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Entry Level Salesforce Help Desk jobs in Paramus, NJ look for?

The top searched job categories for Entry Level Salesforce Help Desk jobs in Paramus, NJ are:

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Cities near Paramus, NJ with the most Entry Level Salesforce Help Desk job openings:

Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in Paramus, NJ as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,703 per year, or $24.4 per hour.

Help Desk Agent

Brooklyn, NY • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

$18 - $22.75/hr

Contractor

Re-posted 20 days ago

Job description

Job Title:  Help Desk Agent

Location: Brooklyn, NY 11217

Mode : Contract (6+ Months)

The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff.

Key Accountabilities:

  • Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers.
  • Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary.
  • Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now).
  • Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency.
  • Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations.

Knowledge, Experience & Technical Know-How:

  • Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred.
  • Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment.
  • Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications.
  • Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

Qualifications:

  • Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP)) are a plus.
  • Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions.
  • Customer Service: Strong customer service orientation with a focus on user satisfaction.