Job Code - Digital Producer - Project/ Program Management Work Location - Remote Duration - 3 year ... Facilitate CX engagement, including scheduling, project kick-offs, tracking, and reviews * Ensure ...
Job Code - Digital Producer - Project/ Program Management Work Location - Remote Duration - 3 year ... Facilitate CX engagement, including scheduling, project kick-offs, tracking, and reviews * Ensure ...
Commissioning Engineer
Seattle, WA · On-site +1
$76K - $122K/yr
Creates Cx plan, FPT's and manages the project from start to finish. Finalizes the Cx report ... McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for ...
Commissioning Engineer
Seattle, WA · On-site +1
$76K - $122K/yr
Creates Cx plan, FPT's and manages the project from start to finish. Finalizes the Cx report ... McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for ...
Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role
Seattle, WA · On-site +1
Position Summary We are seeking experienced and historically successful Contact Center/CX/Business ... The starting pay range for this remote role is $155,290 - $287,574. This range reflects the minimum ...
Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role
Seattle, WA · On-site +1
Position Summary We are seeking experienced and historically successful Contact Center/CX/Business ... The starting pay range for this remote role is $155,290 - $287,574. This range reflects the minimum ...
Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role
Seattle, WA · Remote
Position Summary We are seeking experienced and historically successful Contact Center/CX/Business ... The starting pay range for this remote role is $155,290 - $287,574. This range reflects the minimum ...
Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role
Seattle, WA · Remote
Position Summary We are seeking experienced and historically successful Contact Center/CX/Business ... The starting pay range for this remote role is $155,290 - $287,574. This range reflects the minimum ...
Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role
Chicago, IL · Remote
We are currently seeking a BPO/Contact Center/CX Sales Executive with Manufacturing, Retail CPG or ... The starting pay range for this remote role is $155,290 - $287,574. This range reflects the minimum ...
Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role
Chicago, IL · Remote
We are currently seeking a BPO/Contact Center/CX Sales Executive with Manufacturing, Retail CPG or ... The starting pay range for this remote role is $155,290 - $287,574. This range reflects the minimum ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... On a typical day: * The Client Experience (CX) Team augments the traditional legal services ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... On a typical day: * The Client Experience (CX) Team augments the traditional legal services ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... On a typical day: * The Client Experience (CX) Team augments the traditional legal services ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... On a typical day: * The Client Experience (CX) Team augments the traditional legal services ...
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Background in ...
Quick apply
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Background in ...
Senior Marketing Operations Manager, Product-Led Growth
Seattle, WA · On-site +1
$137K - $180K/yr
As a perk, we also have up to four weeks per year of fully remote work! Responsibilities * Own and ... Partner cross-functionally with CX, Operations, Sales, and Web teams to support chatbot and live ...
Senior Marketing Operations Manager, Product-Led Growth
Seattle, WA · On-site +1
$137K - $180K/yr
As a perk, we also have up to four weeks per year of fully remote work! Responsibilities * Own and ... Partner cross-functionally with CX, Operations, Sales, and Web teams to support chatbot and live ...
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Background in ...
Quick apply
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Background in ...
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Background in ...
Quick apply
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Background in ...
Solutions Architect - Amazon Connect
Bellevue, WA · Remote
$64.50 - $85/hr
Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Experience working ...
Quick apply
Solutions Architect - Amazon Connect
Bellevue, WA · Remote
$64.50 - $85/hr
Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Experience working ...
Senior Product Manager (US)
Seattle, WA · Remote
$150K - $200K/yr
Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the ... Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product ...
Quick apply
Senior Product Manager (US)
Seattle, WA · Remote
$150K - $200K/yr
Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the ... Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product ...
Senior Product Manager (CAN)
Seattle, WA · Remote
CA$155K - CA$195K/yr
Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the ... Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product ...
Quick apply
Senior Product Manager (CAN)
Seattle, WA · Remote
CA$155K - CA$195K/yr
Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the ... Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product ...
Senior Manager, Billing & Payment Platforms
Kirkland, WA · Remote
$125K - $183K/yr
This is a remote position. Position Title: Senior Manager, Billing & Payment Platforms Base Salary ... Product, Care/CX, Operations, Finance, ERP, and Engineering, setting clear priorities and ...
Quick apply
Senior Manager, Billing & Payment Platforms
Kirkland, WA · Remote
$125K - $183K/yr
This is a remote position. Position Title: Senior Manager, Billing & Payment Platforms Base Salary ... Product, Care/CX, Operations, Finance, ERP, and Engineering, setting clear priorities and ...
This position is considered hybrid, allowing for a combination of remote work and in-office ... Represent the function in CX LT, MLT, weekly business reviews, and cross-functional leadership ...
This position is considered hybrid, allowing for a combination of remote work and in-office ... Represent the function in CX LT, MLT, weekly business reviews, and cross-functional leadership ...
Remote Cx information
See Edmonds, WA salary details
$12.67 - $16.34
15% of jobs
$17.42 is the 25th percentile. Wages below this are outliers.
$16.34 - $20.01
35% of jobs
$20.01 - $23.69
14% of jobs
$27.05 is the 75th percentile. Wages above this are outliers.
$23.69 - $27.36
13% of jobs
$27.36 - $31.03
4% of jobs
$31.03 - $34.70
6% of jobs
$34.70 - $38.37
3% of jobs
$38.37 - $42.04
2% of jobs
$42.04 - $45.72
2% of jobs
$45.72 - $49.39
3% of jobs
$49.39 - $53.06
3% of jobs
$12
$26
$53
How much do remote cx jobs pay per hour?
What is a Remote Cx?
A Remote Cx (Customer Experience) job involves supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience—all while working from a remote location. These roles can include customer support, client success, technical assistance, and service management. Remote Cx professionals communicate via phone, email, chat, or other digital channels to assist customers efficiently. Strong communication skills, problem-solving abilities, and empathy are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Remote Cx position, and why are they important?
To thrive as a Remote Cx (Customer Experience) professional, strong communication skills, problem-solving abilities, and a background in customer service are essential, with many employers preferring prior experience in remote support roles. Familiarity with CRM platforms such as Zendesk or Salesforce, as well as proficiency in online chat and help desk tools, is often required. Outstanding interpersonal skills, patience, and the ability to work independently set top candidates apart. These competencies ensure excellent support for customers and effective remote collaboration with team members, directly impacting customer satisfaction and retention.
What are some common challenges faced by Remote Cx professionals and how are they typically addressed?
Remote Cx professionals often encounter challenges such as managing customer interactions across multiple digital channels, maintaining clear communication without face-to-face interaction, and staying motivated while working independently. Companies typically address these by providing robust onboarding, regular team meetings, and access to collaboration tools that foster connection and support. Additionally, ongoing training and resources are offered to help team members stay up-to-date with customer service best practices and technology updates. Building strong time management habits and utilizing available support systems are important strategies for success in a remote customer experience role.
Other
Re-posted 5 days ago
Job description
Work Location - Remote
Duration - 3 year contract
Key Roles and Responsibilities
- Single point of contact for all team information
- Have holistic view of the end-to-end customer experience by acting as the bridge between CX and external partners.
- Facilitate CX engagement, including scheduling, project kick-offs, tracking, and reviews
- Ensure team solves problems through Design Sprints, designing, prototyping, and validating through user research
- Advocate for the customer experience by identifying all sources available of customer data and making connection
- Manage and oversee the gathering of all assets in appropriate repositories. Present work is reviewed and approved by leadership and respective stakeholder teams
- Act as POC for escalations and resolve blockers
About TriOptus
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Clarksburg, MD, US
Year founded
2019