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Remote Cx Jobs in Redmond, WA (NOW HIRING)

McKinstry

Commissioning Engineer

Seattle, WA · On-site +1

$76K - $122K/yr

Creates Cx plan, FPT's and manages the project from start to finish. Finalizes the Cx report ... McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for ...

The AES Group

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Experience working ...

The AES Group

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) * Experience working ...

Loot Labs

Product Manager

Seattle, WA · Remote

Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the ... Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product ...

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Remote Cx information

See Redmond, WA salary details

$12

$26

$54

How much do remote cx jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote cx in Redmond, WA is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $32.31 per hour, depending on experience, location, and employer.

What is a Remote Cx?

A Remote Cx (Customer Experience) job involves supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience—all while working from a remote location. These roles can include customer support, client success, technical assistance, and service management. Remote Cx professionals communicate via phone, email, chat, or other digital channels to assist customers efficiently. Strong communication skills, problem-solving abilities, and empathy are essential for success in this role.

What are some common challenges faced by Remote Cx professionals and how are they typically addressed?

Remote Cx professionals often encounter challenges such as managing customer interactions across multiple digital channels, maintaining clear communication without face-to-face interaction, and staying motivated while working independently. Companies typically address these by providing robust onboarding, regular team meetings, and access to collaboration tools that foster connection and support. Additionally, ongoing training and resources are offered to help team members stay up-to-date with customer service best practices and technology updates. Building strong time management habits and utilizing available support systems are important strategies for success in a remote customer experience role.

What are the key skills and qualifications needed to thrive in the Remote Cx position, and why are they important?

To thrive as a Remote Cx (Customer Experience) professional, strong communication skills, problem-solving abilities, and a background in customer service are essential, with many employers preferring prior experience in remote support roles. Familiarity with CRM platforms such as Zendesk or Salesforce, as well as proficiency in online chat and help desk tools, is often required. Outstanding interpersonal skills, patience, and the ability to work independently set top candidates apart. These competencies ensure excellent support for customers and effective remote collaboration with team members, directly impacting customer satisfaction and retention.

What are popular job titles related to Remote Cx jobs in Redmond, WA?

For Remote Cx jobs in Redmond, WA, the most frequently searched job titles are:

What job categories do people searching Remote Cx jobs in Redmond, WA look for?

The top searched job categories for Remote Cx jobs in Redmond, WA are:

What cities near Redmond, WA are hiring for Remote Cx jobs?

Cities near Redmond, WA with the most Remote Cx job openings:

Remote Cx jobs near you
Infographic showing various Remote Cx job openings in Redmond, WA as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $55,830 per year, or $26.8 per hour.

Commissioning Engineer

McKinstry

Seattle, WA • On-site, Remote

$76K - $122K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

McKinstry rating

9.7

Company rating: 9.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

  • renewables and energy services
  • engineering and design
  • construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are currently seeking a Commissioning Engineer to join our growing Technical Services team. In this role, you will with support from Sr. Cx Engineer or Lead Cx Engineer, lead commissioning activities on a narrow variety of projects (typically focusing on one of the following: NCCx or EBCx) and systems to validate proper installation. Performs review of basis of design, MEP drawings, submittals, and construction reports. Creates Cx plan, FPT's and manages the project from start to finish. Finalizes the Cx report documentation and site reporting. Finalize system manual, O-logs, and other Cx documents. Additional responsibilities may include:

  • Manage project specific pre-start, start-up, and test-adjust-balance field work.

  • Conduct Cx coordination meetings as needed with owner, project management, contractor, and other Cx team members as defined in the Cx plan.

  • Develop a project specific training agenda and manage the systems training.

  • Represent McKinstry at project specific Cx coordination meetings.

  • Provide recommendations and feedback regarding the design, equipment selection, test and balance requirements, maintainability, and potential enhancements of the system.

  • Communicate noted Cx issues, questions, and concerns through proper channels in a timely manner.

What You Need to Succeed at McKinstry:

  • Manage project specific pre-start, start-up, and test-adjust-balance field work
  • Conduct Cx coordination meetings as needed with owner, project management, contractor, and other Cx team members as defined in the Cx plan
  • Develop a project specific training agenda and manage the systems training
  • Represent McKinstry at project specific Cx coordination meetings
  • Provide recommendations and feedback regarding the design, equipment selection, test and balance requirements, maintainability, and potential enhancements of the system.
  • Communicate noted Cx issues, questions, and concerns through proper channels in a timely manner

PeopleFirst Benefits

When it comes to the basics, we have you covered:   

  • Competitive pay  
  • 401(k) with employer match and profit sharing plan  
  • Paid time off and holidays  
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums  

People come first at McKinstry and we go beyond the basic benefits with:  

  • Family formation benefits, including adoption and IVF assistance  
  • Up to 16 weeks paid parental leave  
  • Transgender inclusive benefits  
  • Commuter benefits 
  • Pet insurance  
  • "Building Good" paid community service time  
  • Learning and advancement opportunities via McKinstry University  
  • McKinstry Moves onsite gyms or reimbursement for remote workers  

See benefit plan documents for complete details.   

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.  

The pay range for this position is $76,320 - $122,200 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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