Remote - USA Please note: Applicants must have valid right to work in the USA. Occasional travel to ... Qualifications Essential * 3-5 years' experience in SaaS, AI, consulting, technology-led BPO, CX ...
Remote - USA Please note: Applicants must have valid right to work in the USA. Occasional travel to ... Qualifications Essential * 3-5 years' experience in SaaS, AI, consulting, technology-led BPO, CX ...
Technical Account Manager
Lehi, UT · On-site +1
$93K - $162K/hr
This role operates as a Hybrid position (customer meetings may be on-site or remote) with ... Deep functional knowledge of the client's experience and analytics platform and related CX products ...
Technical Account Manager
Lehi, UT · On-site +1
$93K - $162K/hr
This role operates as a Hybrid position (customer meetings may be on-site or remote) with ... Deep functional knowledge of the client's experience and analytics platform and related CX products ...
Remote Cx information
What is a Remote Cx?
A Remote Cx (Customer Experience) job involves supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience—all while working from a remote location. These roles can include customer support, client success, technical assistance, and service management. Remote Cx professionals communicate via phone, email, chat, or other digital channels to assist customers efficiently. Strong communication skills, problem-solving abilities, and empathy are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Remote Cx position, and why are they important?
To thrive as a Remote Cx (Customer Experience) professional, strong communication skills, problem-solving abilities, and a background in customer service are essential, with many employers preferring prior experience in remote support roles. Familiarity with CRM platforms such as Zendesk or Salesforce, as well as proficiency in online chat and help desk tools, is often required. Outstanding interpersonal skills, patience, and the ability to work independently set top candidates apart. These competencies ensure excellent support for customers and effective remote collaboration with team members, directly impacting customer satisfaction and retention.
What are some common challenges faced by Remote Cx professionals and how are they typically addressed?
Remote Cx professionals often encounter challenges such as managing customer interactions across multiple digital channels, maintaining clear communication without face-to-face interaction, and staying motivated while working independently. Companies typically address these by providing robust onboarding, regular team meetings, and access to collaboration tools that foster connection and support. Additionally, ongoing training and resources are offered to help team members stay up-to-date with customer service best practices and technology updates. Building strong time management habits and utilizing available support systems are important strategies for success in a remote customer experience role.
What are the most commonly searched types of Cx jobs in Utah? The most popular types of Cx jobs in Utah are:
What are popular job titles related to Remote Cx jobs in Utah? For Remote Cx jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Cx jobs in Utah look for? The top searched job categories for Remote Cx jobs in Utah are:
What cities in Utah are hiring for Remote Cx jobs? Cities in Utah with the most Remote Cx job openings:
Full-time
Re-posted 2 days ago
Job description
Junior Account Executive - AI Sales
Location:Remote - USA
Please note: Applicants must have valid right to work in the USA. Occasional travel to client sites may be required.
About Us
Quantanite is an AI-first technology and transformation company dedicated to helping enterprises modernize customer operations, decision intelligence, and revenue execution. We leverage a combination of proprietary AI platforms, automation infrastructure, and human expertise within our ecosystem, which includes intelligent operational platforms, AI-enabled workflow solutions, and digital transformation services designed to help organizations scale efficiently and make faster, smarter decisions.
We are moving beyond traditional outsourcing models to build integrated, AI-powered operating environments that enhance customer experience, operational performance, and commercial growth. Our core strategy is an AI-native commercial and operational model where technology, automation, and human capability work together. Operating at the intersection of AI, data, and operational transformation, our teams collaborate closely with enterprise clients to identify inefficiencies, unlock scalable growth opportunities, and implement technology-enabled solutions that deliver measurable business impact.
Position Overview
The role is designed to mature into a full Account Executive within the first 6 months - focused on closing $200k+ opportunities.
We are seeking a commercially mature professional who can confidently engage enterprise organizations around AI-driven operational transformation, intelligent automation, and next-generation customer engagement solutions.
Quantanite is looking for a candidate who can run a full sales cycle out of the gate. This is a high-performance role requiring disciplined outbound execution where you will handle initial calls, qualification, and deep dives into the product and customer needs. You will own the process of creating commercially meaningful opportunities and building relationships with senior stakeholders to ensure deals have a high win probability. The ideal candidate understands modern SaaS and AI GTM motions and can connect operational pain points to measurable business outcomes through technology-led solutions.
Key Responsibilities
- Execute structured outbound campaigns using multi-touch and multi-modal GTM cadences across phone, email, LinkedIn, and approved sales acceleration platforms.
- Run the entire pre-sales cycle (cold call, qualification, initial deep dive) and then remain on the call to learn the technology and how to close opportunities.
- Engage prospects in commercially meaningful conversations that uncover the "why behind the why" and identify whether a real, valuable, and winnable opportunity exists.
- Confidently articulate Quantanite's value proposition, including how our blend of AI, technology, operational expertise, and human capability can help clients solve strategic business challenges.
- Secure early access to appropriate senior stakeholders and economic buyers to improve opportunity quality, deal momentum, and probability of win.
Qualifications
Essential
- 3-5 years' experience in SaaS, AI, consulting, technology-led BPO, CX, call centre solutions, or a related B2B sales environment.
- Proven experience in outbound pre-sales, opportunity creation, and early-stage deal progression using formal Go-To-Market frameworks.
- Demonstrated experience carrying a sales or pipeline quota for at least 1-2 years, ideally at a level of $1.2M or greater.
- Hands-on experience using sales acceleration tools such as Orum, Clay, Lemlist, Unify, or similar platforms.
- Ability to identify genuine business pain, understand commercial value, and distinguish real opportunities from low-probability pipeline.
- Strong verbal and written communication skills, with the ability to engage senior stakeholders and economic buyers professionally.
Preferred
- Experience in a tech-led BPO, call centre, CX, AI-enabled operations, or consulting environment.
- Formal sales training, with a strong preference for Miller Heiman methodology.
- Experience selling into industries such as eCommerce, Travel & Hospitality, Utilities, Healthcare.
Why Join Quantanite
- Move into an Account Executive role within 6 months.
- High dollar value contracts (1-5M+) are realistic within this space, and commensurate increases in commissions associated with those larger deal sizes.
- Gain access to selling to emerging AI GTM strategies, enterprise transformation initiatives, and technology-led consulting environments.
- Join a high-performance culture focused on innovation, execution, curiosity, and measurable impact.
Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.