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Remote Customs Entry Writer Jobs in Puerto Rico (NOW HIRING)

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider ... Able to look for data entry differences Following written directions (emails, SOP documents) Self ...

Remote Customs Entry Writer information

What is a remote customs entry writer?

A Remote Customs Entry Writer is responsible for preparing and submitting import/export documentation to ensure shipments comply with customs regulations. They classify goods, calculate duties and taxes, and coordinate with clients, customs officials, and freight companies. Working remotely, they use online systems to process entries, resolve clearance issues, and ensure timely cargo release. Strong knowledge of trade regulations and attention to detail are essential for this role.

What are some of the daily responsibilities of a remote customs entry writer?

As a Remote Customs Entry Writer, your daily tasks typically include preparing and submitting customs entries, reviewing commercial invoices and shipping documents, classifying goods according to tariff schedules, and communicating with importers, exporters, and government agencies to resolve any discrepancies. You'll often monitor shipment statuses to ensure timely customs clearance and respond to inquiries from clients or authorities regarding entry details. Due to the remote nature of the position, you'll work independently while collaborating virtually with other team members in logistics, compliance, and customer service. Attention to deadlines and regulatory accuracy is key, and you may need to adapt quickly to changes in regulations or client requirements.

What are the key skills and qualifications needed to thrive in the remote customs entry writer position, and why are they important?

To thrive as a Remote Customs Entry Writer, you need a solid understanding of international trade regulations, tariff codes, and customs brokerage processes, usually supported by relevant work experience or certification such as a Customs Broker License. Familiarity with customs entry software (such as Descartes or SAP GTS), document management systems, and the Automated Commercial Environment (ACE) is highly valuable. Exceptional attention to detail, organizational abilities, and clear written communication help you manage complex documentation and interact effectively with clients and regulatory bodies. These competencies are crucial for ensuring compliance, minimizing delays, and maintaining strong client relationships in an intricate, fast-paced field.

What are popular job titles related to Remote Customs Entry Writer jobs in Puerto Rico?

For Remote Customs Entry Writer jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Customs Entry Writer jobs in Puerto Rico look for?

The top searched job categories for Remote Customs Entry Writer jobs in Puerto Rico are:

Infographic showing various Remote Customs Entry Writer job openings in Puerto Rico as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$16 - $21.75/hr

Full-time

Posted 8 days ago


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 71 rated call and contact centers


Job description

Work Location: Remote-NearShore

Job Type: Full-time

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change


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