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Remote Customer Support Jobs in Seattle, WA (NOW HIRING)

Aquent

Systems Support Engineer

Tacoma, WA · On-site +1

$55 - $58/hr

Initially, focus on helping customers resolve issues connecting to remote development environments ... Prior experience in a developer support, DevOps support, or IT/platform support role. * Familiarity ...

Stryker

Customer Success Manager (Remote)

Redmond, WA · Remote

$193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic ... They drive solution adoption post-deployment for defined customers, support retention and expansion ...

Stryker

Customer Success Manager (Remote)

Redmond, WA · Remote

$116K - $193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic ... They drive solution adoption post-deployment for defined customers, support retention and expansion ...

New

InsuraTec

Sales Representative (Remote)

Vashon, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Mukilteo, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Fairwood, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Tacoma, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Redmond, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Poulsbo, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Puyallup, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Seattle, WA

Remote Customer Support information

See Seattle, WA salary details

$12

$26

$65

How much do remote customer support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer support in Seattle, WA is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $30.10 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

What are the most commonly searched types of Customer Support jobs in Seattle, WA?

The most popular types of Customer Support jobs in Seattle, WA are:

What are popular job titles related to Remote Customer Support jobs in Seattle, WA?

For Remote Customer Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Seattle, WA look for?

The top searched job categories for Remote Customer Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Customer Support jobs?

Cities near Seattle, WA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Seattle, WA as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,849 per year, or $26.4 per hour.

Systems Support Engineer

Aquent

Tacoma, WA • On-site, Remote

$55 - $58/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

Placement Type:
Temporary
Salary:
$55-58 Hourly
Start Date:
Aug 3, 2026
Aquent is proud to partner with a pioneering leader in advanced vehicle technology, an organization dedicated to pushing the boundaries of automotive engineering and shaping the future of transportation. In this pivotal role, you will become an indispensable enabler for software engineers, directly accelerating the progress of an entire organization. Your expertise will ensure seamless access to critical tools and environments, directly contributing to the creation of groundbreaking advanced vehicle systems and making a tangible impact on the future of mobility.
Are you ready to be the crucial catalyst for innovation, empowering engineers who are developing the next generation of advanced vehicle technology? This is your opportunity to dive deep into complex technical challenges, unraveling mysteries and providing essential support that accelerates development cycles and enhances system reliability. If you thrive on solving intricate problems and enabling others to achieve their full potential, you will play a vital role in shaping the future of transportation.
What You'll Do
  • Own the initial response to incoming requests, actively monitoring customer support channels, promptly acknowledging issues, and setting a professional tone for a rapid support experience.
  • Triage issues by meticulously reproducing them, categorizing their nature, assigning appropriate severity, and either resolving them directly or routing them to the correct team with a clear, well-documented hand-off.
  • Resolve a wide array of niche environment or configuration issues, including connectivity problems, setup challenges, and client-side misconfigurations, often without requiring escalation.
  • Effectively escalate complex issues to the owning engineering team, providing precise reproductions and all necessary context for immediate action.
  • Continuously improve support documentation by transforming recurring issues into valuable runbooks, FAQ entries, and updated documentation, fostering future self-service for customers.
  • Participate in a shared on-call rotation for high-severity (P0/P1) escalations, complementing standard US business hours coverage.
  • Initially, focus on helping customers resolve issues connecting to remote development environments, particularly addressing client setup, authentication, and networking problems.
  • Potentially expand your role to cover other services and scenarios, including Continuous Integration, build systems, and various development tools.

Must-Have Qualifications
  • A Bachelor's Degree in an Engineering field (e.g., Mechanical, Computer, Aerospace).
  • 2-4 years of relevant experience.
  • Basic networking literacy, including familiarity with SSH (key authentication, ssh-agent, port forwarding), DNS resolution, VPNs, HTTP(S) proxies, and the ability to diagnose connectivity or latency problems between a client and a remote host.
  • Cross-platform comfort with macOS, Windows (including WSL), and Linux, sufficient to follow setup processes and identify system differences.
  • Command-line fluency, comfortable navigating a shell, reading logs, running diagnostic commands, and editing configuration files in a terminal environment.
  • Proficiency in version control basics, including cloning repositories, branching, performing diffs, and reviewing pull requests.
  • A strong debugging instinct, capable of taking vague problem descriptions, reproducing issues, narrowing down their scope, and describing them precisely.
  • Exceptional customer-facing communication skills, demonstrating clear, calm, and professional written interaction with engineers, alongside excellent ticket hygiene (status updates, severity, reproduction steps, resolution details).
  • A personality that enjoys solving complex problems.

What Will Set You Apart
  • Prior experience in a developer support, DevOps support, or IT/platform support role.
  • Familiarity with build and Continuous Integration systems, including remote build execution or comparable tooling.
  • Exposure to programming language ecosystems (e.g., Python, C++).
  • Experience with code editors and remote or cloud-based development environments.
  • Comfort with public cloud platforms and light scripting for diagnostics and automation (e.g., Bash, Python).

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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