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Remote Customer Support Jobs in Roxboro, NC (NOW HIRING)

ActivStyle

Sales Representative

Durham, NC · Remote

$70K/yr

Hybrid (Remote/with Field Visits) Looking for a meaningful career where you can truly impact lives ... customer satisfaction * Provide product demonstrations, training, and technical support to ...

micro1 AI

AI Trainer - Microbiology Expert

Durham, NC · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Roxboro, NC

Remote Customer Support information

See Roxboro, NC salary details

$9

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How much do remote customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer support in Roxboro, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Roxboro, NC? For Remote Customer Support jobs in Roxboro, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Roxboro, NC look for? The top searched job categories for Remote Customer Support jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Remote Customer Support jobs? Cities near Roxboro, NC with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Roxboro, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,398 per year, or $20.4 per hour.

Product Development Chemist - AI Trainer - Remote

micro1 AI

Durham, NC • Remote

$70 - $90/hr

Part-time

Posted 10 days ago

Job description

Role Title: Chemistry Specialist


Role Type: Contractor


Location: Remote


micro1 is engaging Chemistry Specialists to participate in a project supporting a leading customer in the scientific and research domain. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Conduct qualitative and quantitative chemical analyses and experiments to support product development, quality control, or process optimization.
  2. Design and interpret complex laboratory experiments involving chemical reactions, synthesis, and separation techniques.
  3. Document laboratory methodologies, data, and findings clearly and accurately, ensuring reproducibility and scientific integrity.
  4. Critically evaluate experimental outcomes to propose improvements or new investigative approaches.
  5. Collaborate and communicate effectively in written and verbal formats with project stakeholders, providing insights and recommendations.
  6. Translate intricate chemistry concepts and experimental results into clear, actionable information for non-specialist audiences.
  7. Contribute domain-specific expertise to enhance the training datasets and reasoning capabilities of AI systems.


Preferred Qualifications

  1. Advanced degree (PhD preferred) in Chemistry or closely related field.
  2. Extensive hands-on experience with wet lab techniques, experimental design, and instrumentation.
  3. Deep understanding of chemical reactions, analytical chemistry, and laboratory best practices.
  4. Demonstrated critical thinking skills and a record of innovative problem-solving in research or applied chemistry settings.
  5. Strong written and verbal communication skills, with the ability to convey technical concepts clearly.
  6. Experience contributing to interdisciplinary projects or cross-functional collaborations.
  7. Familiarity with quality control protocols, safety standards, and regulatory guidelines is a plus.

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