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Remote Customer Support Jobs in Roxboro, NC (NOW HIRING)

Danaher

Sales Specialist

Durham, NC · On-site +1

$119K - $138K/yr

Achieve high levels of customer satisfaction through delivery of sales and support assistance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

CIMA

Director - Audit Solution Product Management

Durham, NC · Remote

$163K - $181K/yr

You will use either a hybrid in-office/remote, or 100% remote work pattern. You Will: * Lead a team ... How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be ...

Aledade

Field Marketing Specialist (Remote)

Durham, NC · Remote

Event Support & Execution: Help coordinate logistics for regional tradeshows, customer dinners, and ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...

Fortrea

Inside Sales Consulting Associate

Durham, NC · Remote

$45K - $50K/yr

... support successful client discussions * Coordinate with internal teams to ensure high customer ... Remote work * Ability to work in an upright and/or stationary position for 6-8 hours per day

New

Self Help

Network Administrator

Durham, NC · Remote

This position requires excellent technical, customer service, and organizational skills to support ... Remote services/monitoring, Backup maintenance, EndPoint Hardware/Software, Wireless ...

ABB

Global Product Manager - Transformers

VA · On-site +1

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

Hitachi

Electrical Engineer

South Boston, VA · On-site +1

Engineering & Science Job Schedule: Full time Remote: No The opportunity Hitachi Energy is seeking ... designs that meet customer needs. * Utilize 2D and 3D design tools to support engineering ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Roxboro, NC

Remote Customer Support information

See Roxboro, NC salary details

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How much do remote customer support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote customer support in Roxboro, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Roxboro, NC? For Remote Customer Support jobs in Roxboro, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Roxboro, NC look for? The top searched job categories for Remote Customer Support jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Remote Customer Support jobs? Cities near Roxboro, NC with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Roxboro, NC as of June 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,398 per year, or $20.4 per hour.
Virtual Desktop Infrastructure Operator, Citrix

Virtual Desktop Infrastructure Operator, Citrix

Next Step Systems

Durham, NC • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Virtual Desktop Infrastructure Operator, Citrix, Durham, NC
We are looking for a Virtual Desktop Infrastructure Operator, Citrix candidate to join the team. This position is Hybrid Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location.
Responsibilities:
- The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment.
- The VDI Operator will assist with day to day support activities.
- The Virtual Desktop Infrastructure Operator will manage Server and Desktop images for Citrix.
- The VDI Operator will coordinate infrastructure maintenance activities (Patching, Maintenance, etc.).
Qualifications:
- Native English (other languages will be valuable).
- Strong knowledge with following technologies: Citrix XenApp and Citrix XenDesktop 7 x, PVS, MCS, UPM, Active Directory, VmWare.
- Proactive person with initiative and focused on the customer.
- Mandatory to live in Durham, NC or nearby.
Benefits:
- Joining a consolidated team, with great experience and knowledge.
- Wide opportunities for promotion in the company.
- Excellent work environment and very collaborative.
- Flexible schedule.
- Fully remote work.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Durham NC Jobs, Virtual Desktop Infrastructure Operator, Citrix XenApp, XenDesktop, VmWare, NetScaler, Servers, Desktops, PVS, MCS, UPM, Active Directory, Support, VDI, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting
Looking to hire a Virtual Desktop Infrastructure Operator in Durham, NC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Virtual Desktop Infrastructure Operators for jobs Durham, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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