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Remote Customer Support Jobs in Roxboro, NC (NOW HIRING)

Higharc

Sr. Software Engineer, Integrations

Durham, NC · Remote

$125K - $165K/yr

Build and evolve customer-facing APIs and supporting backend services to enable seamless data ... Working at Higharc Remote work and travel: Our company is entirely remote, and has been since we ...

Ontic

Work Transfer Specialist

Creedmoor, NC · On-site +1

... remote work structure at this time . The Work Transfer Specialist supports the planning and ... to operations and customers. This is a project-driven and execution-focused role with ...

Higharc

Solutions Consultant - Estimate

Durham, NC · Remote

We have raised over $175M with support from top-notch venture capital firms and more than 18 ... Travel up to 20% for customer on-sites and company retreats Working at Higharc Remote work and ...

Higharc

Client Strategy Manager

Durham, NC · Remote

... support from Higharc, and you can tell a clear story about where a customer is, where they need to ... Remote work means more time with family, less time commuting, and the flexibility to blend work and ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Roxboro, NC

Remote Customer Support information

See Roxboro, NC salary details

$9

$20

$50

How much do remote customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support in Roxboro, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $23.27 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What job categories do people searching Remote Customer Support jobs in Roxboro, NC look for?

The top searched job categories for Remote Customer Support jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Remote Customer Support jobs?

Cities near Roxboro, NC with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Roxboro, NC as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $42,398 per year, or $20.4 per hour.

Sales Professional (Remote)

American Income Life

Durham, NC • Remote

Contractor

Medical, Life

Re-posted 8 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

109th of 315 rated insurance

Job description

Work from anywhere in the U.S. Build something real.

At Globe Life American Income Division, we believe your career should fit your life, not the other way around. We're looking for driven, people-first individuals who want unlimited earning potential, growth opportunities, and to help make a genuine difference for families across the country. The best part? You can do it all remotely.

Why American Income?

  • Remote Opportunities: Work from home, with the flexibility to build your own schedule
  • Unlimited Earning Potential: Your performance can create the opportunity to earn more
  • Performance Rewards: You can qualify for incentive trips, exclusive event tickets, and bonus opportunities
  • Real Career Growth: Have the opportunity to advance based on performance with training and support along the way
  • A Mission That Matters: Help families protect what matters most through tailored insurance solutions

What You'll Do

  • As an independent contractor, you’ll build and maintain meaningful client relationships while offering personalized insurance solutions
  • Many agents are able to complete state licensing through external training programs in as little as 10 days
  • Define your personal performance goals with support from your team

What We're Looking For

  • High school diploma or equivalent required; business or sales background is a plus
  • Strong communicator with a natural ability to connect with people
  • Self-motivated and comfortable working in a performance-based environment
  • Previous sales or customer service experience is helpful, but not required
  • Basic computer proficiency preferred; CRM experience is a bonus

Who We Are

American Income Life Insurance Company has spent generations helping protect working families with life, accident, and supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco, Texas, American Income is a trusted provider of supplemental life insurance to labor unions, credit unions, and associations. We continue to grow because of one thing: our people.

Your next chapter starts here. Apply today and let's talk about how Globe Life American Income Division can help you build a new career.

Benefits To You

With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home.

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom