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Remote Customer Support Jobs in Roxboro, NC (NOW HIRING)

Account Executive

Durham, NC ยท On-site +1

Our business model, innovation, customer support and teamwork deliver an unparalleled customer ... The Location The Account Executive position is a remote position that includes a combination of ...

Senior Software Engineer - USA Remote

Durham, NC ยท Remote

$118K - $156K/yr

With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ... Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in ...

Remote (Work From Home) Schedule: Flexible Hours | Full-Time About InsuraTec Services Group ... Deliver exceptional customer service from consultation through ongoing policy support. * Stay ...

Establishes and manages customer expectations. * Collaborates with companywide resources to achieve ... Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients ...

Project/Program Management Job Schedule: Full time Remote: No The Opportunity Join Hitachi Energy ... In this dynamic role, you'll lead strategic projects for one of our key customers, ensuring ...

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Remote Customer Support information

See Roxboro, NC salary details

$9

$20

$50

How much do remote customer support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote customer support in Roxboro, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Roxboro, NC? For Remote Customer Support jobs in Roxboro, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Roxboro, NC look for? The top searched job categories for Remote Customer Support jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Remote Customer Support jobs? Cities near Roxboro, NC with the most Remote Customer Support job openings:
Infographic showing various Remote Customer Support job openings in Roxboro, NC as of June 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,398 per year, or $20.4 per hour.

CSR WFH Agent Entry Level

Globe Life American Income Division

Durham, NC โ€ข On-site, Remote

$15 - $20/hr

Full-time

Medical, Life

Posted 7 days ago


Job description

About Us
AO Globe Life, a wholly owned S&P 500 company, has been a trusted provider of supplemental benefits to labor unions, credit unions, and associations for decades. Licensed across 49 states, the District of Columbia, Canada, and New Zealand, we are committed to helping families protect their financial future.
We're expanding our remote team and seeking driven individuals who want to make a meaningful impact while building a flexible, work-from-home career.Position Overview
As a Remote Client Representative, you will guide families through virtual consultations, offering personalized financial solutions tailored to their needs. With comprehensive training, mentorship, and industry-leading technology, you'll have everything you need to succeed-without leaving home.What You'll Do
  • Conduct virtual consultations to assess client needs and recommend appropriate solutions
  • Build and maintain long-term client relationships through ongoing communication and support
  • Manage administrative tasks, including scheduling, documentation, and maintaining client records
  • Deliver professional, service-focused interactions that build trust and confidence
Why Join AO Globe Life?
No Cold Calling
Work with warm, qualified leads from 30,000+ groups nationwide.
Leads Provided at No Cost
Focus on serving clients-no prospecting required.
Weekly Pay + Bonuses
Earn consistent weekly income with additional performance-based incentives.
Lifetime Renewals
Build long-term income through ongoing client relationships.
Comprehensive Benefits
Health insurance reimbursement, life insurance, and more.
Union-Backed Structure
Enjoy stability and protection through a union-supported environment.
Mentorship & Training
Receive full training and continuous support from experienced leaders.
Industry-Leading Technology
Access advanced tools designed to maximize efficiency and success.
100% Remote Flexibility
Work from home and manage your schedule independently.What We're Looking For
  • Individuals passionate about helping others and making a difference
  • Competitive, goal-driven professionals motivated to succeed
  • Dependable, trustworthy, and accountable team members
  • Adaptable individuals eager to learn and grow in a remote environment

Our team is diverse-ranging from recent graduates to experienced professionals across various industries. If you're motivated and ready to build a meaningful career, this opportunity could be the right fit for you.Ready to Get Started?
Take the next step toward a flexible, purpose-driven career where your effort drives your success.
Apply today and begin building your future with AO Globe Life-from anywhere.