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Remote Customer Support Jobs in Roxboro, NC (NOW HIRING)

RemX

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Customer Support Specialist

Durham, NC · Remote

$22/hr

Seeking an Enterprise Customer Support Specialist to join our team, focusing on Health Tech. Will be responsible for onboarding, technical support, and operational assistance for enterprise health ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Remote Customer Service and Sales

Durham, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Sentara

Customer Service Representative

South Boston, VA · Remote

$14.25 - $19.50/hr

This is a remote position; however, candidates must reside in South Boston, Clarksville, Chase City ... In support of our mission "to improve health every day," this is a tobacco-free environment. For ...

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Roxboro, NC

Remote Customer Support information

See Roxboro, NC salary details

$9

$20

$50

How much do remote customer support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote customer support in Roxboro, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Roxboro, NC? For Remote Customer Support jobs in Roxboro, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Roxboro, NC look for? The top searched job categories for Remote Customer Support jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Remote Customer Support jobs? Cities near Roxboro, NC with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Roxboro, NC as of June 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,398 per year, or $20.4 per hour.
Customer Support Specialist

Customer Support Specialist

RemX

Durham, NC • Remote

$22/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

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Job description

Seeking an Enterprise Customer Support Specialist to join our team, focusing on Health Tech. Will be responsible for onboarding, technical support, and operational assistance for enterprise healthcare clients and their members.

LOCATIONS: Must Reside in North Carolina, Georgia or Florida

Pay: $22

Start: June 2026

Schedule: Monday – Sunday shift is 7am - 7pm

Title: Client Success Specialist

Key Responsibilities

Assist with tailored onboarding for both for inquiring clients and members, including device setup, activation, and app guidance
Provide white glove support as a senior escalation point for partner teams, offering consultative guidance on program and eligibility questions
Manage order logistics including shipments, exchanges, refunds, and warranty replacements with precision and speed
Troubleshoot software and device issues, coordinating with internal teams to resolve complex cases
Ensure accurate membership setup, renewals, and issue resolution while maintaining strong partner communication
Support sales and customer success with onboarding, fulfillment, and ongoing client needs
Manage bulk orders and enterprise requests using systems such as Netsuite and CRM tools
Collaborate with necessary departments to continuously improve processes, insights, and client outcomes

Qualifications

3+ years of experience in technical support and trouble shooting

Proven ability to deliver high touch, white glove service to each client
Strong technical troubleshooting skills across software and hardware
Experience with CRM platforms, ticketing systems, and order management tools
Highly organized with the ability to manage multiple priorities in a fast paced setting
Excellent communication skills with a focus on building trust and long term client relationships
A proactive, solutions driven mindset with a passion for exceptional service

Reliable internet and professional work from home environment

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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