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Remote Customer Support Jobs in Romeoville, IL (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Romeoville, IL

Remote Customer Support information

See Romeoville, IL salary details

$11

$23

$58

How much do remote customer support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote customer support in Romeoville, IL is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Romeoville, IL? For Remote Customer Support jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Romeoville, IL look for? The top searched job categories for Remote Customer Support jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Customer Support jobs? Cities near Romeoville, IL with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Romeoville, IL as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,141 per year, or $23.6 per hour.
Remote Customer Support Rep - $60-$80k (Wealth Tech)

Remote Customer Support Rep - $60-$80k (Wealth Tech)

Cybercoders

Chicago Ridge, IL • Remote

$60 - $80K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Support Rep - $60-$80k (Wealth Tech)
Permanently 100% Remote
Job Title: Remote Customer Support Rep - $60-$80k (Wealth Tech)
Salary: $60k-$80k+ Benefits, 401k
Requirements: SaaS Customer Support
We offer an intuitive web-based CRM for financial advisors.
We're thrilled to announce we just closed $200MM in funding, and are doing some big things!
Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a  Remote Customer Support Rep with experience in the following:
 
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video

You will be the first point of contact when our  customers are having issues.
This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
What You Will Be Doing
  • Respond to tickets and prioritize according urgency
  • Resolve issues via phone call, email, video, and/or screen sharing
  • Keep documentation and maintain FAQ database
What You Need for this Position
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video
What's In It for You
  • $60k- $80k + Benefits, 401k
  • Permanently remote
  • Vacation/PTO
  • Medical
  • Dental
  • Vision
  • Bonus
  • 401k
 
So, if you are a REMOTE Customer Support Rep, please apply today!
 
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard
 
#enghp
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
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About CyberCoders

Sourced by ZipRecruiter

CyberCoders is a cutting-edge recruiting firm headquartered in Irvine, CA, US. The company operates within the technology industry, specializing in connecting talented professionals with suitable positions across a variety of sectors. Offering a broad spectrum of services, CyberCoders uses innovative, data-driven strategies and a proprietary matching technology to pair candidates with suitable job openings. Since its inception in 1999, CyberCoders has distinguished itself as an industry trailblazer. The company's mission is to deliver effective talent solutions, thus enabling both businesses and workers to achieve their goals.

Industry

Technology, communication and media

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

1999

Social media

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