2

Remote Live Chat Support Jobs in Romeoville, IL (NOW HIRING)

Senior Business Travel Consultant - GDS - Remote

Chicago, IL ยท On-site +1

$58K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Communicate with clients via live chat, telephone, and email, ensuring all interactions are ... Support the Team Leader and collaborate with colleagues to maintain a high level of service. What ...

next page

Showing results 1-20

Remote Live Chat Support information

See Romeoville, IL salary details

$12

$25

$42

How much do remote live chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote live chat support in Romeoville, IL is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.94 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What job categories do people searching Remote Live Chat Support jobs in Romeoville, IL look for?

The top searched job categories for Remote Live Chat Support jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Live Chat Support jobs?

Cities near Romeoville, IL with the most Remote Live Chat Support job openings:

Infographic showing various Remote Live Chat Support job openings in Romeoville, IL as of August 2026, with employment types broken down into 4% Internship, 66% Full Time, 17% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,082 per year, or $25.5 per hour.

Remote Licensed Clinical Professional Counselor at Chat and Change Mental Health

Chat and Change Mental Health

Chicago, IL โ€ข Remote

$90K - $100K/yr

Full-time

Posted yesterday

New


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Professional Counselor (LCPC) to join our remote team. This full-time position allows you to deliver exceptional mental health counseling from the comfort of your home, contributing to the psychological well-being of our diverse clientele.

About the Organization

Located in the vibrant city of Chicago, Illinois, Chat and Change Mental Health is a community-focused health clinic devoted to promoting mental wellness through accessible and evidence-based therapy. Our mission is to provide support and healing to individuals dealing with various mental health challenges, prioritizing inclusivity and understanding in all of our services. We are committed to fostering an environment where both our clients and providers can thrive.

Work Environment

This position is 100% remote, enabling you to create a flexible work schedule that suits your lifestyle. You will utilize our user-friendly counselor portal for scheduling, booking clients, and conducting video consultations. While working independently, you will have the support of a collaborative and innovative team focused on delivering high-quality care.

Key Responsibilities
  • Provide ethical and compassionate individual mental health counseling through secure video platforms, ensuring a supportive and understanding environment for clients.
  • Employ solution-focused and evidence-based treatment modalities tailored to meet the unique needs of each client.
  • Develop individualized treatment plans that address the personal goals and challenges of your clients, integrating their feedback into the therapeutic process.
  • Facilitate client self-exploration, helping them gain insights into their experiences, emotions, and interpersonal relationships.
  • Monitor treatment progress, adjusting plans as necessary, and assist clients in building healthy coping strategies to manage life's challenges.
Patient Population / Client Focus

Our clientele consists of individuals seeking help for a range of mental health issues, including anxiety, depression, trauma, and relationship challenges. As a counselor at Chat and Change Mental Health, you will have the opportunity to work with a diverse population, addressing unique needs through personalized care approaches that reflect cultural sensitivity and awareness.

Qualifications
  • A Masterโ€™s degree in Counseling or a related field is required.
  • Active and unrestricted Clinical Professional Counselor (LCPC) license in the state of Illinois.
  • The ability to practice independently without supervision.
  • Excellent interpersonal and communication skills, with a strong empathetic orientation for client connections.
  • Proficiency in technology, as counseling will be conducted primarily using telehealth platforms.
Preferred Experience
  • Previous experience in providing online counseling services is advantageous, though not mandatory.
  • Familiarity with a variety of therapeutic modalities, particularly solution-focused therapy and cognitive behavioral techniques.
  • A passion for continuous professional development and a desire to stay updated on best practices in mental health counseling.
Compensation and Benefits
  • Competitive annual salary range of $90,000 to $100,000, commensurate with experience and hours worked.
  • Enjoy the flexibility to create your own work hours and fully remote work from home.
  • Receive a sign-on bonus to welcome you to our team.
  • Benefit from a personalized caseload, ensuring your clients align with your areas of expertise and preferences.
  • Monthly healthcare stipend offered to full-time counselors.
  • Weekly direct deposit for ease of access to your earnings.
Career Growth Opportunities

At Chat and Change Mental Health, we value professional growth and development. You will have access to continuing education opportunities, professional mentorship, and the possibility of engaging in specialized training to enhance your skills. As we expand our services, there may also be opportunities for advancement within the organization.

Why Join Our Team

By joining Chat and Change Mental Health, you become part of a mission-driven organization that prioritizes ethical practice and client well-being. Our supportive and innovative environment encourages collaboration and growth, allowing you to focus on delivering therapeutic excellence. We believe in providing providers with the tools and resources needed to succeed, making it both rewarding and fulfilling to work with us.

Application Information

If you are passionate about making a significant difference in the lives of others and wish to be part of a respectful and supportive team, we encourage you to apply! Please submit your resume and a cover letter outlining your qualifications and experience, along with your active licensure details, as part of your application.