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Remote Live Chat Support Jobs in Romeoville, IL (NOW HIRING)

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Romeoville, IL

Remote Live Chat Support information

See Romeoville, IL salary details

$12

$25

$42

How much do remote live chat support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote live chat support in Romeoville, IL is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

How to become a live chat support?

To become a live chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools or chat platforms. Many employers require a high school diploma or equivalent, and some prefer prior experience in customer service. Training is often provided, and multitasking ability is important for managing multiple chats simultaneously.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

Is remote live chat jobs legit?

Remote live chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat software, and sometimes specific training or certifications. Job seekers should research the employer and avoid positions that ask for upfront payments or personal financial information.

How can I make 2000 a week working from home?

A remote live chat support agent can potentially earn $2000 a week by working full-time hours, providing high-quality customer service, and gaining experience or specialized skills. Increasing earnings may involve handling multiple clients, working during peak hours, or obtaining relevant certifications to improve efficiency and value. Consistent performance and time management are essential for reaching higher income levels in this role.

How to make $1000 a week remote?

Remote live chat support agents can earn around $300 to $600 per week, depending on experience, hours worked, and company pay rates. To reach $1000 weekly, agents often need to work full-time hours, improve their skills, or find higher-paying companies that offer bonuses or performance incentives. Building a strong reputation and gaining specialized knowledge can also increase earning potential in this role.
What job categories do people searching Remote Live Chat Support jobs in Romeoville, IL look for? The top searched job categories for Remote Live Chat Support jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Live Chat Support jobs? Cities near Romeoville, IL with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Romeoville, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,082 per year, or $25.5 per hour.

Inside Sales Representative

Hayes Handpiece Franchises, Inc.

Chicago, IL • Remote

$45K - $65K/yr

Full-time

Posted 7 days ago

Job description

Location: US Remote

JOB OVERVIEW:

This position is responsible for making outbound telephone calls and receiving and handling telephone calls and live chats from customers contacting Hayes/Henry Schein to place repair shipments (EMRs/Mailer Kits) and product orders, inquire about products, and assist with related issues. This position suggests products to our customers to purchase and emphasizes promotional items. In addition, handling customer complaints, and coordinating with Customer Service on product returns, re-orders, and credit issues. This position consults with managers to obtain approval on overriding product pricing, and to review restrictions on product shortages.

KEY RESPONSIBILITIES:

  • Receives and handles telephone calls from customers calling to place repair orders & product orders, inquire about products, and assists with other related questions
  • Engages with customers and responds to inquiries via live chat
  • Suggests related products (cross-selling) or upgraded products (up-selling) to the customer to purchase.
  • Informs customers of promotional items and manufacturer's specials, utilizing consultative sales techniques.
  • Engaging with non-active customers in attempt to regain business
  • Forwards elevated calls to management, including competitor price matching issues, which fall below guidelines.
  • Attends monthly team meetings and completes all compliance training.
  • Remains current in product knowledge, selling best practices, and industry trends.
  • Assists internal and external customers, navigate Hayes / Henry Schein and find solutions to various problems.
  • Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards.
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

SPECIFIC KNOWLEDGE & SKILLS:

  • Ability to work with and establish relationships and negotiate
  • Ability to answer a high volume of incoming calls
  • Ability to make a high volume of outbound telephone calls
  • Able to learn applicable computer systems (NetSuite, AS-400, live chat platform, Salesforce, Siebel, Workday etc.)
  • Work independently with limited supervision
  • Communicates effectively with management.

GENERAL SKILLS & COMPETENCIES:

  • Very good time management skills and the ability to prioritize work and meet deadlines
  • Very good attention to detail and accuracy
  • Customer service oriented and ability to work with complex issues
  • Ability to plan and arrange activities
  • Very good interpersonal communication skills
  • Very good written and verbal communication skills
  • Ability to maintain confidential and highly sensitive information
  • Ability to work in a team environment
  • Ability to multi-task
  • Establish productive working relationships at multiple levels within the organization

MINIMUM WORK EXPERIENCE:

Typically, 0-2 years of related experience

PREFERRED EDUCATION:

Typicaly High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.


Hayes Handpiece Franchises Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.