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Remote Customer Support Jobs in Payson, UT (NOW HIRING)

SecurityMetrics

Customer Support - French

Orem, UT · Remote

$14.75 - $19/hr

This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how ...

Precoa

Agent Support Representative

Orem, UT · Remote

$19.25 - $25.50/hr

Maintain leads, records, and key data within our CRM so agents and teams have the reliable ... support. Create a great service experience * Communicate clearly across phone, email, and chat ...

New

Five Star Solutions

Customer Service Mon-Fri

Provo, UT · Remote

$14/hr

You will support them on the phone and through email and chat. Qualifications * 1 year of customer ... Previous remote work from home experience a plus * Quick learner and able to work independently

Five Star Solutions

Customer Service Mon-Fri

Provo, UT · On-site +1

$14/hr

You will support them on the phone and through email and chat. Qualifications * 1 year of customer ... Previous remote work from home experience a plus * Quick learner and able to work independently

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

Deliver exceptional customer service across a high volume of inbound support calls * Provide clear ... A computer (laptop or desktop) no older than 5-7 years (Please note our remote-based software does ...

Archer Travel Service, Inc

Customer Representative

Provo, UT · Remote

$15.25 - $20.50/hr

... role in supporting our clients throughout their travel journey from the moment they book to the ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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All JobsRemote Customer Support JobsRemote Customer Support Jobs in Payson, UT

Remote Customer Support information

See Payson, UT salary details

$9

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$51

How much do remote customer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote customer support in Payson, UT is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $10.87 and $23.94 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Payson, UT? For Remote Customer Support jobs in Payson, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Payson, UT look for? The top searched job categories for Remote Customer Support jobs in Payson, UT are:
What cities near Payson, UT are hiring for Remote Customer Support jobs? Cities near Payson, UT with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Payson, UT as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,656 per year, or $21 per hour.
Customer Support - French

Customer Support - French

SecurityMetrics

Orem, UT • Remote

$14.75 - $19/hr

Other

Posted 10 days ago

Job description

Customer Support Representative

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

  • Provide basic customer support and account maintenance via phone, email, or chat
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

  • Fluent in English and French
  • Customer Support experience
  • Call center experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Technical troubleshooting
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

  • Familiar with PCI-DSS
  • HTML and JavaScript knowledge
  • Basic understanding of networks and network devices
  • Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)

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