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Remote Customer Support Jobs in Midvale, UT (NOW HIRING)

DGI Supply

Customer Service Representative

Salt Lake City, UT · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Service Representative will be responsible for answering phone calls, replying to ... supports occasional in-person meetings, team collaboration, or site visits as needed. #LI-Remote

Romex Pest Control

Customer Service Manager

Pleasant Grove, UT · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure remote team members feel connected, supported, and included as valued members of the team ... Customer Escalations * Collaborate with upper management to align on department goals and ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pay $17.00 per hour DESCRIPTION Customer Service Specialists support our customers across multiple ... Monday-Thursday in office (South Jordan, UT area), Friday remote.

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

$15 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ownership of your development with support from leaders dedicated to fostering growth * Bi-annual ... United States Remote Hourly Range $15-$21 USD

401GO

Tenant Support Manager

Sandy, UT · On-site +1

United States (Remote/Hybrid) Reports to: Head of Enterprise Platforms Position Overview: The ... This role serves as the primary operational support contact for the enterprise customer team ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Midvale, UT

Remote Customer Support information

See Midvale, UT salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer support in Midvale, UT is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are popular job titles related to Remote Customer Support jobs in Midvale, UT?

For Remote Customer Support jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Midvale, UT look for?

The top searched job categories for Remote Customer Support jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Customer Support jobs?

Cities near Midvale, UT with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Midvale, UT as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,454 per year, or $21.9 per hour.

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Salt Lake City, UT • On-site, Remote

$16 - $19.50/hr

Full-time

Posted 11 days ago

Job description

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Medical Receptionist) to support the George E. Wahlen VA Medical Center located at 500 Foothill Dr, Salt Lake City, UT 84148. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 8:00 AM to 4:30 PM. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
  • Schedule appointments in accordance with VA scheduling and consult management directives.
  • Coordinate and authorize Veteran care with community providers when services are unavailable or delayed within the VA.
  • Process community care consults using HealthShare Referral Manager (HSRM), PPMS, and related VA systems.
  • Perform appointment scheduling, tracking, and pre/post appointment outreach.
  • Screen and answer incoming phone calls in a courteous and timely manner.
  • Respond to patient and provider inquiries regarding services.
  • Validate and update patient demographic and insurance information.
  • Process and integrate medical records into CPRS and VistA systems.
  • Communicate with VA providers regarding Community Care procedures and requirements.
  • Monitor scheduling reports, recalls, consults, and access metrics.
  • Document and maintain accurate patient records and correspondence.
  • Use Microsoft Office applications including Outlook, Teams, Excel, and Word daily.
  • Provide exceptional customer service to Veterans, families, providers, and VA staff.
  • Follow VA privacy, HIPAA, security, and scheduling requirements.
  • Complete an average minimum of 20 cases per day (or as otherwise assigned). [
  • Perform other duties as assigned.
Qualifications
  • Citizen of the United States of America.
  • High school diploma or GED.
  • Must live within 50 miles of the facility
  • Minimum 6 months of customer service experience.
  • Ability to speak clearly, hear and write English.
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
  • No health restrictions affecting job performance.
  • Basic medical terminology
  • No sponsorship available

All candidates must be able to:
  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply