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Remote Customer Support Jobs in Midvale, UT (NOW HIRING)

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How much do remote customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer support in Midvale, UT is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are popular job titles related to Remote Customer Support jobs in Midvale, UT?

For Remote Customer Support jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Midvale, UT look for?

The top searched job categories for Remote Customer Support jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Customer Support jobs?

Cities near Midvale, UT with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Midvale, UT as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,454 per year, or $21.9 per hour.

Medical Support Assistant (Medical Receptionist)

Customer Value Partners

Park City, UT • Remote

$17.25 - $21.25/hr

Full-time

Re-posted 5 days ago

Job description

Overview

CVP is seeking Medical Support Assistants to join our team in support of our Nation's Veterans at the Salt Lake City VA Health Care System (SLCHCS) in Salt Lake City, UT. These are full-time remote positions based in Wasatch County, Utah supporting both the Health Administration Service (HAS) and the Office of Community Care (OCC) departments. Working hours are Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays. This role is primarily remote but may call for on-site training and support as needed.

As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.


Responsibilities

  • Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI)
  • High School Diploma or GED equivalent
  • Minimum 6 months of customer service experience
  • Oral and written proficiency in English
  • Minimum typing speed of 50 words per minute (WPM)
  • Basic computer skills required; daily proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Basic medical terminology knowledge
  • No health or physical disability restrictions that would interfere with the performance of assigned duties
  • Must be able to work independently, make decisions, and exercise sound judgment with limited direct supervision
  • Prior VA scheduling or medical support assistant experience preferred
  • Familiarity with HIPAA and Privacy Act requirements preferred

Shift

  • Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays

Location

  • Salt Lake City VA Health Care System (SLCHCS) at 500 S Foothill Dr, Salt Lake City, UT 84148
  • *This is a primarily remote position; must live within 50 miles of Salt Lake City VA Medical Center for on-site training and support.*

About CVP

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.

At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.


Qualifications

Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI)