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Remote Customer Support Jobs in Georgetown, TX (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service +

Austin, TX · Remote

$15.75 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

Liveops

Remote Customer Service Agent

Austin, TX · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Cedar Park, TX · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Killeen, TX · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Pflugerville, TX · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Leander, TX · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Georgetown, TX · Remote

$14.50 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Round Rock, TX · Remote

$14.50 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Enverus

Customer Support Representative - 26256

Austin, TX

$16.75 - $21.50/hr

As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software ...

drillinginfo

Customer Support Representative - 26256

Austin, TX · On-site

$16.75 - $21.50/hr

As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software ...

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Georgetown, TX

Remote Customer Support information

See Georgetown, TX salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support in Georgetown, TX is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $24.57 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Georgetown, TX?

For Remote Customer Support jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Georgetown, TX look for?

The top searched job categories for Remote Customer Support jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Remote Customer Support jobs?

Cities near Georgetown, TX with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Georgetown, TX as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $44,780 per year, or $21.5 per hour.

Customer Support Representative - Swing Shift

Allied Tech

Austin, TX • Remote

$58K - $71K/yr

Full-time

Re-posted 7 days ago

Job description

Customer Support Representative - Swing Shift

It's been said that the secret of getting ahead is getting started. We'd add one thing to that: it helps considerably if you actually like people. We're building a team of thoughtful, service-minded people who find satisfaction in a good conversation, take pride in solving problems, and make every customer feel like they called at just the right time.


What is the pay?

  • $58,000 - $71,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Providing customer support and basic technical support via phone, live chat, ticketing systems, and occasional video calls
  • Resolving complex cases escalated by Customer Support Representatives
  • Troubleshooting both common and uncommon account and software-related issues for our clients' users
  • Guiding users through solutions in a clear and patient manner
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Escalating complex cases through structured workflows
  • Documenting issues and resolutions accurately within internal systems
  • Contributing to knowledge base articles for both common and uncommon issues
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Able to diagnose and resolve common software-related issues including login errors, access permissions, and account billing resolutions
  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 2+ years customer service, help desk, or other customer-facing support experience
  • 1+ year experience with phone, live chat, and ticketing software systems such as Zendesk, Intercom, or similar

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Swing Shift: 4:00 PM - 12:00 AM Central Time (CT)

Great customer support is about more than resolving issues -- it's about creating trust, solving problems, and helping people feel supported when something isn't working. If that sounds like the kind of work you do best, we'd love to hear from you.