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Remote Customer Support Jobs in Rosenberg, TX (NOW HIRING)

DealerBuilt

Customer Support Specialist

Houston, TX · On-site +1

$16.25 - $21.75/hr

We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ... Perform remote troubleshooting through diagnostic techniques and pertinent questions * Troubleshoot ...

ForgeFit

Remote Customer Service Specialist

Houston, TX · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Pearland, TX · On-site +1

$15.25 - $20/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

Nexora Talent

Remote- Customer Experience Service

Houston, TX · Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Liveops

Remote Customer Service Agent

Missouri City, TX · Remote

$13.50 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Houston, TX · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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All JobsRemote Customer Support JobsRemote Customer Support Jobs in Rosenberg, TX

Remote Customer Support information

See Rosenberg, TX salary details

$9

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How much do remote customer support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote customer support in Rosenberg, TX is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $10.72 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Rosenberg, TX? The most popular types of Customer Support jobs in Rosenberg, TX are:
What are popular job titles related to Remote Customer Support jobs in Rosenberg, TX? For Remote Customer Support jobs in Rosenberg, TX, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Rosenberg, TX look for? The top searched job categories for Remote Customer Support jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Remote Customer Support jobs? Cities near Rosenberg, TX with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Rosenberg, TX as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,004 per year, or $20.7 per hour.
Customer Support Specialist Level 1

Customer Support Specialist Level 1

Financial Software Solutions, LLC

Houston, TX • Remote

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Financial Software Solutions, LLC (FSS) is a fast-growing SaaS fintech company delivering innovative financial software to legal and trustee professionals. We are seeking a Customer Support Specialist Level 1 who is passionate about delivering exceptional customer experiences through phone and digital support channels.
This is a customer-facing, non-technical role focused on issue intake, basic troubleshooting, customer education, and relationship buildingnot software development or coding.
The ideal candidate will have strong analytical skills, excellent MS Office skills, written and verbal communication, high customer service mentality and Excel/SQL server database analysis skills.
What Youll Do
  • Serve as the first point of contact for customers via phone (50%+ of the day), email, and chat
  • Assist customers with platform questions, basic troubleshooting, and usage guidance
  • Accurately document customer issues and requests in our internal issue-tracking system
  • Set clear expectations around resolution timelines and provide proactive follow-up
  • Deliver remote customer training sessions and webinars as needed
  • Escalate complex issues appropriately and collaborate with internal teams
  • Build strong customer relationships that support a zero-attrition mindset
What Were Looking For
  • 12 years of experience in SaaS customer support, help desk, or customer success
  • Excellent phone presence, verbal communication, and active listening skills
  • Strong problem-solving, critical thinking, and documentation abilities
  • Comfortable using Microsoft Office and remote tools (Zoom, Teams, etc.)
  • Associate degree or equivalent experience required; Bachelors degree preferred
  • Professional, dependable, and customer-focused mindset
  • Experience with database scripting is a plus (not required)
  • Strong Analytical skills
  • High Customer Service Mentality
  • Excel/SQL server database analysis skills

What Success Looks Like
  • Execution: Accurate, timely, and high-quality customer support
  • Teamwork: Strong collaboration with peers and internal partners
  • Integrity: Trust-building through professionalism and accountability

Benefits & Perks (Full-Time Employees)
  • Health and dental insurance
  • 401(k) with up to 4% company match after one year
  • Supportive, collaborative, close-knit team environment