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Remote Customer Support Representative Jobs (NOW HIRING)

ALFA RX

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Customer Support Representative

El Segundo, CA · Remote

$18/hr

We are hiring a Customer Support Representative for a temp-to-hire role, with a real path to ... remote position. You must provide your own: * Reliable computer (no Chromebooks or tablets)

Texas Sports Academy Main

Customer Support Rep

$20/hr

Full Time $20/hour We're hiring Customer Support Representatives to help parents get the most out ... Location: Remote (U.S.). U.S. work authorization required. Bonus Points * Customer Support ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

Managed Solution LLC

Customer Support Representative, L2

$17.50 - $22.25/hr

Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming ... Work Location/Remote Status: This position is eligible for remote work, within a state where ...

Adecco

Customer Support Representative

Rio Rancho, NM · On-site +1

$19.59/hr

... is fully Remote. This role may require flexibility in work hours, including occasional extended hours to support operational demands. This Customer Solutions Representative position is being ...

Skimmer

$15.75 - $21.50/hr

What You'll Do As a Customer Support Representative, you'll be on the front lines helping pool pros ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

Rillet

Customer Support Representative

New York, NY · On-site +1

$55K - $70K/yr

You'll join as our first dedicated Customer Support Representative, working directly alongside our ... We value both the flexibility of remote and hybrid work and the creativity and energy that comes ...

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How much do remote customer support representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Customer Support Representative?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive in the Remote Customer Support Representative position, and why are they important?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a Remote Customer Support Representative job?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

More about Remote Customer Support Representative jobs
What cities are hiring for Remote Customer Support Representative jobs? Cities with the most Remote Customer Support Representative job openings:
What are the most commonly searched types of Customer Support Representative jobs? The most popular types of Customer Support Representative jobs are:
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What job categories do people searching Remote Customer Support Representative jobs look for? The top searched job categories for Remote Customer Support Representative jobs are:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support Representative

ALFA RX

El Segundo, CA • Remote

$18/hr

Temporary

Posted 20 days ago

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Job description

We are hiring a Customer Support Representative for a temp-to-hire role, with a real path to full-time for the right person. This is a 3-4 month temporary assignment that converts based on performance, not a revolving door.

Schedule
Exact shift will be assigned within the 8:00 AM - 6:00 PM EST window, Monday-Friday. Must have availability for overtime when needed.

Responsibilities
You'll support our customers through inbound and outbound calls and email tickets, so you need to be comfortable switching between both. Speed and accuracy matter here: customers expect fast responses and correct information, not just a fast reply.

  • Receive inbound calls and emails, and make outbound calls
  • Respond to email tickets and phone calls with accurate, timely information
  • Provide clear information about our products and services
  • Document and update customer records after every interaction
  • Maintain and build on a knowledge base as products and services evolve

Requirements

  • Previous experience in call center, customer support, or telesales (required, not preferred)
  • Experience working with a CRM (HubSpot strongly preferred)
  • Ability to build rapport with clients and communicate clearly, written and verbal
  • Ability to prioritize and multitask across calls, emails, and documentation

Equipment (BYOD)
This is a remote position. You must provide your own:

  • Reliable computer (no Chromebooks or tablets)
  • Working webcam
  • Noise-cancelling headset

Why this role
This isn't a 3-month filler job. We're looking for someone to grow into a permanent seat on the team, and we move fast on converting people who perform.

Company Description

RxPartner (also known as Alfa Rx) is a pharmacist-led technology company on a mission to make prescriptions more affordable for patients and easier to manage for insurers and pharmacies. We design simple, innovate solutions that reduce out-of-pocket costs, streamline operations, and improve adherence—without adding work for front-line teams. We move fast, partner closely with healthcare organizations, and value curiosity, humility, and impact. Join us to help build practical tools that remove cost and complexity from medication access.