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Remote Customer Support Representative Assistant Jobs in Romeoville, IL

PainPoint Health

Customer Service Representative

Chicago, IL · Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ... Growth and continuing education support * Comprehensive benefits package What You'll Do As a ...

Enova International

Be Seen First

Call Center Sales Representative (Remote)

Chicago, IL · Remote

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is entirely remote; however, candidates must reside within 100 miles of either Chicago ... customer criteria. In the role of an Application Support Representative, you will undergo a ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative Assistant JobsRemote Customer Support Representative Assistant Jobs in Romeoville, IL

Remote Customer Support Representative Assistant information

See Romeoville, IL salary details

$15

$20

$25

How much do remote customer support representative assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer support representative assistant in Romeoville, IL is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $22.55 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Romeoville, IL?

The most popular types of Remote Customer Support Representative jobs in Romeoville, IL are:

What are popular job titles related to Remote Customer Support Representative Assistant jobs in Romeoville, IL?

For Remote Customer Support Representative Assistant jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative Assistant jobs in Romeoville, IL look for?

The top searched job categories for Remote Customer Support Representative Assistant jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Customer Support Representative Assistant jobs?

Cities near Romeoville, IL with the most Remote Customer Support Representative Assistant job openings:

Remote Customer Support Representative Assistant jobs near you

Customer Service Representative

PainPoint Health

Chicago, IL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Customer Service Representative 
Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time
Location: Remote

Looking for a rewarding career where you can make an impact every day?
Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices nationwide, where you'll help new patients get scheduled and educated about treatment options, all from the comfort of home, with a consistent weekday schedule.

Why You'll Love Working Here 

  • Fully remote position with a remote stipend 
  • Consistent Monday-Friday daytime schedule 
  • Warm leads only, no cold calling 
  • Meaningful work connecting patients to care 
  • Growth and continuing education support 
  • Comprehensive benefits package

What You'll Do
 As a Contact Center Representative, you'll play a key role in scheduling new patients for our affiliated pain clinics and surgery centers, handling inbound calls and following up with warm leads to educate them on treatment options.

  • Answer inbound calls from prospective new patients and assess their needs
  • Answer general questions regarding treatment options
  • Make outbound calls to incoming leads to educate them about possible treatments
  • Register and schedule new patients; send appropriate materials prior to appointments
  • Reschedule, cancel, and confirm appointments as needed
  • Provide excellent, timely customer service
  • Maintain operations by following established policies and procedures
  • Help track the effectiveness of new marketing initiatives
  • Contribute creative ideas to optimize marketing strategies
  • Perform other related duties as assigned

Qualifications

  • High school diploma or GED required
  • 1+ year of customer interaction or customer support experience (phone or face-to-face) strongly preferred
  • Previous healthcare facility and contact center experience preferred

Skills for Success

  • Excellent verbal and written communication
  • Strong interpersonal and customer service skills
  • Service-oriented approach to resolving customer concerns
  • Excellent organization and attention to detail
  • Comfortable learning new software and computer systems
  • Understanding of patient confidentiality requirements
  • Familiarity with medical terminology and office ethics
  • Proficiency with Microsoft Office Suite or related software

Benefits:

  • Health, dental, and vision insurance
  • Accident and life/AD&D insurance
  • Short- and long-term disability
  • HSA
  • Health management tools
  • Emergency travel assistance & ID-theft protection
  • LifeMart employee discount program
  • PTO & company-paid holidays
  • Paternal leave
  • 401(k) retirement plan
  • Remote stipend & travel reimbursement
  • Continuing education reimbursement
  • Bonusly employee recognition platform
  • DailyPay on-demand pay access

Join Our Team!
If you're looking for an opportunity to make a meaningful impact from home while helping patients access life-changing care, we'd love to hear from you.
 

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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