Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane , and we're building the Intelligent Control Plane --a new
Quick apply
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane , and we're building the Intelligent Control Plane --a new
Company Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming
Quick apply
Company Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming
Customer Support Manager - Americas
Seattle, WA · On-site +1
$110.21K - $137.76K/yr
Company Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming
Customer Support Manager - Americas
Seattle, WA · On-site +1
$110.21K - $137.76K/yr
Company Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming
Be Seen First
Entry Level Customer Sales Representative (Work From Home)
Seattle, WA · Remote
$60K - $80K/yr
Entry Level Customer Sales Representative (Work From Home) Remote | USA & Canada | Flexible Schedule | Training Provided | No Experience Required Looking for a career that gives you more flexibility,
New
Quick apply
Be Seen First
Entry Level Customer Sales Representative (Work From Home)
Seattle, WA · Remote
$60K - $80K/yr
Entry Level Customer Sales Representative (Work From Home) Remote | USA & Canada | Flexible Schedule | Training Provided | No Experience Required Looking for a career that gives you more flexibility,
New
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales
Remote Customer Support Representative Assistant information
See Renton, WA salary details
$17.03 - $17.99
3% of jobs
$17.99 - $18.95
3% of jobs
$18.95 - $19.91
6% of jobs
$19.91 - $20.87
8% of jobs
$21.38 is the 25th percentile. Wages below this are outliers.
$20.87 - $21.83
9% of jobs
$21.83 - $22.79
15% of jobs
The median wage is $23.16 / hr.
$22.79 - $23.75
15% of jobs
$24.63 is the 75th percentile. Wages above this are outliers.
$23.75 - $24.70
17% of jobs
$24.70 - $25.66
15% of jobs
$25.66 - $26.62
5% of jobs
$26.62 - $27.58
3% of jobs
$17
$23
$27
How much do remote customer support representative assistant jobs pay per hour?
As of May 31, 2026, the average hourly pay for remote customer support representative assistant in Renton, WA is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $24.86 per hour, depending on experience, location, and employer.
What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?
| Aspect | Remote Customer Support Representative Assistant | Remote Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Assists support reps, often in a team setting, handling administrative tasks | Directly interacts with customers, resolving issues via chat, email, or phone |
| Employer & Industry | Customer service departments across various industries | Customer service departments across various industries |
| Search & Comparison Intent | Understanding support roles assisting customer reps | Seeking direct customer support roles |
The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.
What are the most commonly searched types of Remote Customer Support Representative jobs in Renton, WA? The most popular types of Remote Customer Support Representative jobs in Renton, WA are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Renton, WA? For Remote Customer Support Representative Assistant jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Renton, WA look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Customer Support Representative Assistant jobs? Cities near Renton, WA with the most Remote Customer Support Representative Assistant job openings:
Full-time
Posted 2 days ago
Job description
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable.
Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.
Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io.
As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.
In this role, you will:
- Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch
- Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause
- Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way
- Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution
- Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience
- Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology
- Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team
- Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impact
You're a good fit if you have:
- 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment
- A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes
- Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct
- Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code
- Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision
- A customer-first mindset with a relentless drive to deliver experiences that genuinely delight
- Solid experience with Kubernetes and cloud-native technologies — including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno)
- Able to drive root cause analysis independently using observability tooling — Prometheus, Grafana, Loki, or equivalent — without needing Engineering to interpret metrics or traces for you
- Experience with vulnerability management in containerised environments — triaging CVE severity, assessing blast radius, and communicating risk and remediation timelines to enterprise security teams
It's a plus if you have:
- Hands-on experience with Upbound and/or Crossplane
- Familiarity with KCS (Knowledge-Centered Service) practices and methodology
- Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes
- Proficiency with Unix-like shells and command-line interfaces
- Scripting skills in Python, Bash, or similar
- Startup experience you know how to operate with ambiguity and move fast
- Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering
- Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks
- Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes
#LI-REMOTE
Why Upbound?
At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table.
About Upbound
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.