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Remote Customer Support Engineer Jobs in Wichita, KS

Sr Stress Engineer

Wichita, KS · On-site +1

$52.50 - $72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support to our airline customers. If you're interested in designing, creating, and testing the ... Onsite or remote: Onsite 90% Vision: able to see and read computer screens and other electronic ...

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Customer Service Associate to join our team. This position is eligible ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Customer Service Associate to join our team. This position is eligible ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

Design - Stress - MRB Engineer

Wichita, KS · On-site +1

$52.50 - $72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support to our airline customers. If you're interested in designing, creating, and testing the ... Onsite or remote: Onsite 90% * Vision: able to see and read computer screens and other electronic ...

Power/Electrical Engineer (EIT)

Wichita, KS · Remote

  • Medical

  • Retirement

  • PTO

... Colorado Springs, CO | Remote consideredAbout UsGuidant Power delivers electrical safety ... You will support our Project Engineers on power distribution projects for new installations and ...

Power/Electrical Engineer (EIT)

Wichita, KS · On-site +1

$70K - $85K/yr

  • Medical

  • Retirement

  • PTO

... Colorado Springs, CO | Remote considered About Us Guidant Power delivers electrical safety ... You will support our Project Engineers on power distribution projects for new installations and ...

Sr Electrical Power Engineer

Wichita, KS · On-site +1

$90K/yr

  • Medical

  • Retirement

  • PTO

... Colorado Springs, CO | Remote considered About Us Guidant Power delivers electrical safety ... Direct the work of entry level engineers supporting your projects, and review their models ...

Sr Electrical Power Engineer

Wichita, KS · Remote

  • Medical

  • Retirement

  • PTO

... Colorado Springs, CO | Remote consideredAbout UsGuidant Power delivers electrical safety ... Direct the work of entry level engineers supporting your projects, and review their models ...

Lustre Software Engineer

Wichita, KS · Remote

  • Medical

  • Life

  • Retirement

  • PTO

... challenges customers face. Job Requirements 8 plus years of Lustre development experience ... It is likely this position will need to be hired as remote to attract the ideal candidate.

Utilities Lead (Remote)

Wichita, KS · On-site +1

$120K - $150K/yr

By providing customers with lifes essentials, we enable businesses to grow, communities to prosper ... Influence and partner with site teams in maintenance, utilities, engineering and operations.

Remote Inside Sales Representative

Wichita, KS · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

Remote Insurance Agent

Wichita, KS · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Showing results 21-40

Remote Customer Support Engineer information

See Wichita, KS salary details

$34.9K

$70.3K

$97.1K

How much do remote customer support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer support engineer in Wichita, KS is $70,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Wichita, KS?

For Remote Customer Support Engineer jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Wichita, KS look for?

The top searched job categories for Remote Customer Support Engineer jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Remote Customer Support Engineer jobs?

Cities near Wichita, KS with the most Remote Customer Support Engineer job openings:

Infographic showing various Remote Customer Support Engineer job openings in Wichita, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $70,288 per year, or $33.8 per hour.

Sr Stress Engineer

Ag

Wichita, KS • On-site, Remote

$52.50 - $72/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com

  • Notice: Know Your Rights: Workplace Discrimination is Illegal
  • Notice: Pay Transparency Nondiscrimination (English)
  • Aviso: Transparencia en el Pago No Discriminacion(Spanish)

Job Description:

Airbus Commercial Aircraft is looking for a Senior Stress Engineer to join our Engineering department based in Wichita, Kansas.


You will be part of a team that supports the development of aircraft structures as a Static Stress analyst. Duties include performing complex static analysis for both metallic and non-metallic parts while working in close collaboration with design and fatigue colleagues to provide quality solutions. Methods include the use of both classical hand calculations and computer techniques to develop high strength to weight ratio structures.

Meet the team:
Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you're interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world.

Your working environment:
Located on the Wichita State University (WSU) innovation campus is Airbus' first dedicated engineering facility outside of Europe. Our team of 200+ support staff and engineers focus on aerostructure design including analysis of aircraft primary structures, such as wings and fuselages, for all major Airbus products across the globe.

How we care for you:
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:
Autonomously perform complex analyses to verify that structural integrity requirements have been met. Team assignments may include detail part
sizing, layout maturation, trade study analysis, weight reduction efforts, certification activity, or in-service support.
Document analyses in support of trade studies or detail drawing sign-off for airframe structure.
Liaise with Design, Fatigue and other appropriate Airbus departments to come up with optimum design solutions.
Mentor and provide leadership to less experienced structural analysts.
Leads in the preparation of complex business and technical material and presentation packages.
Accept broad objectives with agreed deadlines and establish the tasks required and how they should be completed. Works independently.
Demonstrates a high level of listening and oral skills by leading discussions on issues, solutions, ideas, and status of work.
Applies extensive technical expertise and has full knowledge of other related disciplines.
Ability to obtain Static Authorizer Technical Signatory. Has obtained and utilizes Static Approver Signatory effectively.
Guides and/or leads the successful completion of projects and execute activities to achieve customer requirements.
Key technical contact on contracts and projects. Interacts with senior external personnel on major technical matters.

Your boarding pass:
Bachelor of Science (BS) Degree in Engineering (Aero, Civil, Mechanical) with a strong curriculum emphasis on structural design and analysis and mechanics of materials.
9 years total experience in static stress analysis with airframe structures.
Position requires in-depth knowledge of technical principles of engineering. Applied knowledge of technical documentation, techniques and procedures.
A strong computer background, including MS Office application experience (Outlook, Excel, Word, PowerPoint) and Google Suite application experience (Docs, Sheets, Slides, Gmail).
Authorized to Work in the US
Working knowledge of all Airbus Structures.

Physical Requirements:
Onsite or remote: Onsite 90%
Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
Sitting: able to sit for long periods of time in meetings, working on the computer.
Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
Standing: able to stand for discussions in offices or on the production floor.
Travel: able to travel independently and at short notice.
Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.
Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus Americas, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Structure & Dynamic Systems Analysis

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported toemsom@airbus.com.