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Remote Phone Operator Jobs in Wichita, KS (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Wichita, KS · Remote

$14.25 - $19.50/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Deloitte

Epic Denials Management Operator

Wichita, KS · Remote

$16 - $21.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Liveops

Remote Spanish Bilingual Customer Service

Wichita, KS · Remote

$13.75 - $17.50/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

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See Wichita, KS salary details

$8

$15

$22

How much do remote phone operator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote phone operator in Wichita, KS is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.40 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Wichita, KS?

For Remote Phone Operator jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Wichita, KS look for?

The top searched job categories for Remote Phone Operator jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Remote Phone Operator jobs?

Cities near Wichita, KS with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Wichita, KS as of August 2026, with employment types broken down into 82% Full Time, and 18% Temporary. Highlights an 100% Remote job distribution, with an average salary of $33,233 per year, or $16 per hour.

Virtual Client Solutions Specialist - Remote Customer Service

Globe Life American Income Division

Wichita, KS • On-site, Remote

$15.25 - $20.25/hr

Full-time

Medical, Life

Posted 13 days ago

Job description

Virtual Client Solutions Specialist - Remote Customer Service
Company: AO (American Income Division)
Work Arrangement: 100% Remote - U.S. Residents Only
Schedule: Flexible | Work From HomeBuild a Career That Fits Your Life
Are you looking for a remote career that combines flexibility, meaningful client interaction, professional development, and long-term growth potential?
AO is seeking motivated, people-focused professionals to join our growing team as Virtual Client Solutions Specialists. In this role, you'll connect with individuals and families who have requested information about available supplemental benefits, help them understand their options, and provide professional support throughout the process.
Whether you're beginning your career, making a career change, or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and ongoing support needed to help you succeed.
No prior insurance experience is required.About AO
AO is part of the American Income Division of Globe Life and has a long history of serving working families, union members, associations, and their families.
Our representatives help clients understand supplemental benefit and financial protection options while providing ongoing service and support.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to build careers from home while remaining connected through modern technology, structured training, mentorship, and team collaboration.
Our culture emphasizes service, integrity, professional development, accountability, and performance-based growth.What You'll Do
As a Virtual Client Solutions Specialist, you'll work with prospective and existing clients through scheduled virtual appointments while developing valuable customer service, communication, and relationship-building skills.Client Service & Support
  • Meet with clients virtually through Zoom and phone appointments
  • Connect with clients who have requested information regarding available benefits
  • Identify individual and family needs through thoughtful conversations
  • Explain benefit programs and coverage options clearly and professionally
  • Answer questions and provide solution-focused guidance
  • Assist clients with applications, enrollment, and benefit updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
  • Build long-term relationships through professionalism, reliability, and consistent communication
Professional Development
  • Participate in structured virtual onboarding and training
  • Attend ongoing coaching and professional development sessions
  • Learn industry products, systems, and best practices
  • Strengthen communication, presentation, and problem-solving skills
  • Collaborate with a supportive remote team
  • Receive mentorship from experienced leaders
  • Develop skills that can prepare you for future leadership opportunities
Why You'll Love Working Remotely with AO
🏡 100% Remote Work
Build your career from home without the daily commute.
  • Work remotely from anywhere within the United States
  • Virtual client appointments
  • Modern online systems and technology
  • Collaborative remote team environment
⏰ Flexible Scheduling
Enjoy greater control over your workday while maintaining the structure and consistency needed to meet professional goals.
This opportunity is well suited for self-motivated individuals who value independence while remaining accountable for their performance.
🤝 Client Opportunities Provided
Focus on helping people rather than searching for strangers to contact.
  • Connect with clients who have requested information
  • Focus on relationship-building and client service
  • Conduct scheduled virtual consultations
  • No cold calling required
Weekly Performance-Based Compensation
Representatives have opportunities to earn through:
  • Weekly performance-based compensation
  • Performance bonuses
  • Recognition incentives
  • Leadership incentives
  • Residual income opportunities through qualifying client renewals

Compensation is performance-based and may vary according to individual activity and results.Comprehensive Training & Mentorship
You don't need previous insurance experience to be considered.
AO provides:
  • Structured onboarding
  • Product and systems training
  • Weekly virtual development
  • One-on-one coaching
  • Ongoing mentorship
  • Client communication training
  • Leadership development opportunities
  • Continued professional education

We're looking for people who are coachable, motivated, and willing to consistently learn and improve.Career Growth & Leadership Development
This opportunity is designed for professionals interested in more than simply working remotely.
Representatives can develop skills in:
  • Client relationship management
  • Communication and presentation
  • Problem-solving
  • Customer service
  • Business development
  • Team collaboration
  • Leadership and mentorship

Advancement opportunities are based on performance, initiative, consistency, and professional development-not simply tenure.
Motivated representatives may have opportunities to advance into training, team leadership, management, and additional organizational leadership roles.Benefits, Resources & Recognition
Qualifying representatives may have access to:
  • Company-supported life insurance
  • Medical reimbursement program
  • Residual income opportunities
  • Leadership development programs
  • Professional conferences and development events
  • Company-sponsored incentive travel opportunities
  • Performance recognition programs
  • Modern virtual business systems and technology

Eligibility and performance requirements may apply.Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent verbal and written communication skills
  • Strong active listening abilities
  • Customer-focused and solutions-oriented mindset
  • Positive, professional demeanor
  • Strong interpersonal and relationship-building skills
  • Self-motivation and personal accountability
  • Effective organization and time management
  • Attention to detail and follow-through
  • Adaptability and problem-solving abilities
  • Ability to work independently from home
  • Comfort communicating through Zoom and other virtual platforms
  • Coachability and willingness to learn
  • High standards of professionalism and integrity
Helpful Experience - Not Required
Experience in any of the following areas can be beneficial:
  • Customer Service
  • Client Relations
  • Member Services
  • Healthcare
  • Hospitality
  • Retail
  • Education
  • Administrative Support
  • Call Center Operations
  • Account Management
  • Sales
  • Leadership or Management

Previous insurance experience is not required. Comprehensive training and ongoing mentorship are provided.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable meeting and communicating with clients virtually
  • Be willing to participate in required training and development
Why AO?
This opportunity may be a strong fit if you're looking for a career where you can:
  • Work entirely from home
  • Create greater flexibility in your schedule
  • Help working families understand important benefits
  • Work with clients who have requested information
  • Develop valuable professional and communication skills
  • Receive ongoing mentorship and coaching
  • Build long-term client relationships
  • Advance based on performance and development
  • Develop leadership skills
  • Create long-term career and income opportunities

At AO, we believe professional success comes from a combination of service, consistency, mentorship, accountability, and opportunity.Interview Process
Qualified candidates will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom video conferencing, making the hiring process convenient and accessible from anywhere in the United States.Ready to Build Your Future From Home?
If you're looking for a remote career where you can help people, develop professionally, build meaningful relationships, and create opportunities for long-term growth, we'd like to hear from you.
Apply today to be considered for our Virtual Client Solutions Specialist opportunity with AO.Work Remotely. Serve with Purpose. Grow Your Career. Build Your Future. 🚀

Apply