ZipRecruiter

Log In

2

Remote Customer Support Engineer Jobs in Savannah, GA

ABB

Senior Project Engineer

Bloomingdale, GA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... witness tests (FWT), and FAT support with customers to ensure compliance with project ...

ABB

Commercial Proposal Engineer

Bloomingdale, GA · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Raymond

Civil Engineer

Savannah, GA · On-site +1

Conyers, GA / Charleston, SC / Raleigh, NC / Savannah, GA / Remote (Hybrid options available) About ... This role supports a wide range of civil engineering projects, including site development, grading ...

Cableone

Senior Solutions Engineer (Hybrid)

Bluffton, SC · On-site +1

$51.50 - $66.50/hr

Conducts live and remote demonstrations and makes presentations to prospective customers clearly ... Delivers support in the ways that are most useful to our customers and addresses their needs with ...

Raymond

Senior Structural Engineer

Savannah, GA · On-site +1

$93K - $127K/yr

Savannah, GA / Remote (Hybrid options available) About Raymond: We are a progressive, forward ... Support business development activities and assist with expanding client relationships. * Sign and ...

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

previous pagenext page

Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Savannah, GA

Remote Customer Support Engineer information

See Savannah, GA salary details

$36.3K

$73.2K

$101.1K

How much do remote customer support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer support engineer in Savannah, GA is $73,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $83,800.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Savannah, GA?

For Remote Customer Support Engineer jobs in Savannah, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Savannah, GA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Savannah, GA are:

What cities near Savannah, GA are hiring for Remote Customer Support Engineer jobs?

Cities near Savannah, GA with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Savannah, GA as of June 2026, with employment types broken down into 77% Full Time, 13% Part Time, 6% Temporary, and 4% Contract. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution, with an average salary of $73,175 per year, or $35.2 per hour.

Customer Service Representative - Travel (Remote)

Homebasedcareersintravel

Savannah, GA • Remote

$15 - $20.25/hr

Full-time

Re-posted 13 days ago

Job description

We are seeking friendly, reliable, and service-oriented individuals to join our team as a Customer Service Representative – Travel. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.

This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Key Responsibilities

  • Provide excellent customer service to clients planning travel

  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels

  • Respond to client questions and provide helpful travel information

  • Communicate with travel suppliers to confirm reservations and travel details

  • Maintain accurate records of client interactions and bookings

  • Stay informed on travel promotions, supplier updates, and destination information

  • Provide support to clients before and after travel as needed

Qualifications

  • Strong customer service and communication skills

  • Ability to work independently in a remote environment

  • Comfortable using email, online platforms, and basic computer tools

  • Organized with strong attention to detail

  • Positive attitude and professional communication style

  • Previous customer service or travel experience is helpful but not required

What We Offer

  • Remote work opportunity

  • Flexible schedule

  • Access to travel industry training and resources

  • Ongoing support from an experienced travel team

  • Travel industry perks and supplier discounts when available

Apply