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Remote Customer Support Engineer Jobs in Salem, OR

The AES Group

Business System Analyst

Salem, OR · Remote

Remote - USA Let's create our future together at The AES Group! About The AES Group The AES Group ... Support business analysts, developers, and QA teams throughout the solution lifecycle. Testing ...

Agility Robotics

Events Manager

Salem, OR · On-site +1

$96K - $124K/yr

... customer excitement, and industry buzz * Collaborate closely with engineering and product teams to ... Experience supporting PR and media relations at events Location * This is a fully remote role with ...

A-dec, Inc.

Quality Assurance Specialist, Sr

Newberg, OR · Remote

$86K - $119K/yr

Supports Management Representative with key QMS processes, including Management Review ... Participates as process administrator for weekly customer complaints review process (FACT -Feedback ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Salem, OR

Remote Customer Support Engineer information

See Salem, OR salary details

$39.2K

$79K

$109K

How much do remote customer support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote customer support engineer in Salem, OR is $78,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $90,500.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Salem, OR?

For Remote Customer Support Engineer jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Salem, OR look for?

The top searched job categories for Remote Customer Support Engineer jobs in Salem, OR are:

What cities near Salem, OR are hiring for Remote Customer Support Engineer jobs?

Cities near Salem, OR with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Salem, OR as of June 2026, with employment types broken down into 67% Full Time, 27% Part Time, 4% Temporary, and 2% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $78,965 per year, or $38 per hour.

Entry Level Remote Insurance Sales Representative

MINK Life & Legacy Agency

Salem, OR • On-site, Remote

$150K - $200K/yr

Full-time

Re-posted 25 days ago

Job description

Mink Life & Legacy is seeking motivated, coachable individuals who want more time and more control. If you're tired of long commutes or missing moments with family, this work-from-home opportunity offers a real path to a meaningful career - with free, proven training and full support.

What You Can Expect

Independent broker model - not captive, full carrier access

Free, structured training (no experience needed)

Innovative lead program (mortgage protection, final expense, annuities)

Cutting-edge CRM with automated lead upload

Multiple income streams: direct commissions, renewals, and agency overrides

Compensation- 100% Commission Only

Part-time: $50,000-$75,000+

Full-time: $80,000-$150,000+

Income depends on your performance and activity level.

We're Looking For

Self-driven, disciplined, and coachable individuals

Those seeking flexible, remote work

People who want growth, leadership, and long-term income potential

Requirements

Must be eligible to work in the U.S.

Must obtain a life insurance license (we guide you)

Reliable phone, computer, and internet

Apply today and join an independent agency committed to your growth and success.

Employment Type: FULL_TIME

Apply