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Remote Customer Support Engineer Jobs in Myrtle Beach, SC

ReminderMedia

Direct Sales Closer - Remote

Myrtle Beach, SC · Remote

$65K - $125K/yr

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... Receive unwavering support from inspirational leaders who care as much as you about your success ...

Moderna

Intern, CMC Development (Summer 2027)

Conway, SC · On-site +1

$20 - $60/hr

Perform process scale-up, support technology transfer and provide manufacturing support at internal ... Strong fundamental scientific and engineering skills for the evaluation of experimental data

ABB

Commercial Strategy Intern - Spring 2027

Conway, SC · Remote

$20 - $34/hr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... The work model for the role is Remote based out of Florida, USA. This role is contributing to the ...

Workiva

Spring 2027 Intern - Sales Analyst

Conway, SC · On-site +1

$21/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... Execute all phases of the subscription renewal lifecycle, including notifying customers of renewal ...

Workiva

Spring 2027 Intern - Partnerships

Conway, SC · On-site +1

$21/hr

... support during the launch of the redesigned Partner Program * Ensure Salesforce CRM and Crossbeam ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Marketing (MBA)

Conway, SC · On-site +1

$35/hr

Compile analyses and build financial models on customer trends and historical data to support ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Myrtle Beach, SC

Remote Customer Support Engineer information

See Myrtle Beach, SC salary details

$35.1K

$70.7K

$97.6K

How much do remote customer support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote customer support engineer in Myrtle Beach, SC is $70,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Myrtle Beach, SC?

For Remote Customer Support Engineer jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Myrtle Beach, SC look for?

The top searched job categories for Remote Customer Support Engineer jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Remote Customer Support Engineer jobs?

Cities near Myrtle Beach, SC with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,711 per year, or $34 per hour.

Direct Sales Closer - Remote

ReminderMedia

Myrtle Beach, SC • Remote

$65K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Are you a top-performing sales professional who consistently exceeds quota in a competitive, high-volume environment? Do you want to earn what you're truly worth in a fully remote role with uncapped income potential?

As a Remote Sales Executive, you'll take full ownership of the sales cycle-engaging qualified prospects over the phone and closing deals in a fast-paced, performance-driven culture built for winners - working for an organization that's been recognized as a top place to work (philly.com), one of the nation's fastest growing companies (Inc 5000), and an A+ BBB rating. Key performance indicators include phone-time, outbound dials and sales results.

  • Conduct a high volume of outbound phone calls to potential customers using leads that are provided to you
  • Follow a proven sales process with step-by-step scripts to engage prospects and effectively close deals
  • Attend a world class, instructor-led training program that's paid and conducted virtually
  • Receive unwavering support from inspirational leaders who care as much as you about your success

Requirements

  • 40-hour standard weekly schedule from 9:00 a.m. to 6:00 p.m. (EST) weekdays with paid time-off, paid holidays and no night or weekend shifts
  • A dedicated, distraction-free workspace with a high-speed internet connection
  • State Residency in FL, GA, SC, NC, NJ, PA, DE, VA, KY, TN, IN, MI, MO, MN, AL, TX, OK, CO, NM, AZ, UT, or NV

Benefits

  • Market-leading compensation that includes base pay plus aggressive performance-based incentives -- with OTE from $65K to $125K+
  • Robust benefits package includes medical, dental, vision, 401(k) with company match, paid time off, and much more
  • All equipment needed to work remotely is provided by the company

About Us

ReminderMedia is a leading marketing services provider that has helped over 100K small businesses grow their client base through a powerful suite of digital and direct-mail marketing tools. We are proud to be an equal opportunity employer who considers qualified applicants with criminal histories and disabilities in line with all applicable laws and will not discriminate on any basis prohibited by applicable law. Applicants requiring alternative methods of application or screening should contact a member of our recruiting team directly. By providing contact information through the application process, candidates consent to receive text messages, phone calls and emails.

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