Jackson, TN · Remote
$75K - $122K/yr
... help control customers' sources of risk, loss, and costs. Serves as a technical expert in ... Remote Role with 75% Travel Essential Duties & Responsibilities: * Conducts on-site inspections of ...
Jackson, TN · Remote
$75K - $122K/yr
... help control customers' sources of risk, loss, and costs. Serves as a technical expert in ... Remote Role with 75% Travel Essential Duties & Responsibilities: * Conducts on-site inspections of ...
... help control customers' sources of risk, loss, and costs. Serves as a technical expert in ... Remote Role with 75% Travel Essential Duties & Responsibilities: * Conducts on-site inspections of ...
... help control customers' sources of risk, loss, and costs. Serves as a technical expert in ... Remote Role with 75% Travel Essential Duties & Responsibilities: * Conducts on-site inspections of ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
Jackson, TN · On-site +1
You`ll manage a team of engineers and designers in all aspects of design and plan preparation for ... You'll experience a culture where we share in our successes and support one another through ...
You will receive support from internal scientists and engineers in your efforts. Required ... Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for this internship ...
You will receive support from internal scientists and engineers in your efforts. Required ... Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for this internship ...
Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...
New
Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...
New
Jackson, TN · Remote
$13 - $17.50/hr
In this role, you'll support our marketing team by creating visually arresting images and videos ... Our data security posture management platform is engineered specifically to address modern data ...
Jackson, TN · Remote
$13 - $17.50/hr
In this role, you'll support our marketing team by creating visually arresting images and videos ... Our data security posture management platform is engineered specifically to address modern data ...
Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...
New
Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...
New
TN · Remote
... customer engagements globally. This is a remote position for candidates based in the United States ... Bachelor's degree in Engineering, Business Administration, or related field (or equivalent ...
TN · Remote
... customer engagements globally. This is a remote position for candidates based in the United States ... Bachelor's degree in Engineering, Business Administration, or related field (or equivalent ...
... customer engagements globally. This is a remote position for candidates based in the United States ... Bachelor's degree in Engineering, Business Administration, or related field (or equivalent ...
... customer engagements globally. This is a remote position for candidates based in the United States ... Bachelor's degree in Engineering, Business Administration, or related field (or equivalent ...
Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Band Level 3 Summary #LI-Remote This is a field-based and remote opportunity supporting key ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Band Level 3 Summary #LI-Remote This is a field-based and remote opportunity supporting key ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Band Level 3 Summary #LI-Remote This is a field-based and remote opportunity supporting key ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Band Level 3 Summary #LI-Remote This is a field-based and remote opportunity supporting key ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an ... Navigate and resolve challenges within accounts to ensure customer needs are met with effective ...
Jackson, TN · Remote
$62.50 - $64.90/hr
... engineering, threat hunting, or cyber threat intelligence. * Must be comfortable supporting a ... LI-MP1LI-REMOTE
Jackson, TN · Remote
$62.50 - $64.90/hr
... engineering, threat hunting, or cyber threat intelligence. * Must be comfortable supporting a ... LI-MP1LI-REMOTE
Jackson, TN · Remote
$13.75 - $17.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Support ad-hoc requests for data; build reports, visualizations, executive dashboards, and ...
Jackson, TN · Remote
$13.75 - $17.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Support ad-hoc requests for data; build reports, visualizations, executive dashboards, and ...
Jackson, TN · On-site +1
... customer satisfaction, we're proud to be at the forefront of the industry ... Amteck Technologiesspecializes in the design, installation, testing, certification, and support of ...
Jackson, TN · On-site +1
... customer satisfaction, we're proud to be at the forefront of the industry ... Amteck Technologiesspecializes in the design, installation, testing, certification, and support of ...
Jackson, TN · Remote
$21 - $26/hr
At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...
Jackson, TN · Remote
$21 - $26/hr
At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...
$37K - $43K
11% of jobs
$43K - $49K
1% of jobs
$49K - $55K
2% of jobs
$55K - $61K
5% of jobs
$64.9K is the 25th percentile. Wages below this are outliers.
$61K - $67K
9% of jobs
$67K - $73K
19% of jobs
The median wage is $73.8K / yr.
$73K - $79K
19% of jobs
$83.2K is the 75th percentile. Wages above this are outliers.
$79K - $85K
12% of jobs
$85K - $91K
10% of jobs
$91K - $97K
8% of jobs
$97K - $103K
4% of jobs
$37K
$74.6K
$103K
| Aspect | Remote Customer Support Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Technical certifications, customer service skills | Technical certifications, troubleshooting skills |
| Work Environment | Customer service platforms, remote communication tools | Helpdesk software, remote troubleshooting tools |
| Employer & Industry | Tech companies, SaaS providers | IT service providers, hardware/software vendors |
| Search & Comparison Intent | Understanding roles, job requirements | Job differences, skills needed |
The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.
$75K - $122K/yr
Full-time
Posted 22 days ago
9.0
Based on 146 frontline employees who took The Breakroom Quiz
36th of 301 rated insurance
Under limited supervision, we provide loss prevention consulting services within the Property and Marine Loss Prevention department, specializing in equipment breakdown risk. Completes Boiler and Pressure Vessel inspection, conducts extensive research, data collection, evaluation, and analysis to make recommendations that help control customers’ sources of risk, loss, and costs. Serves as a technical expert in mechanical systems and equipment breakdown exposures.
Remote Role with 75% Travel
Essential Duties & Responsibilities:
Conducts on-site inspections of boilers, pressure vessels, and mechanical systems to identify hazards and assess risk.
Compiles facts from site visits, reports, and databases to evaluate existing processes, determine severity/frequency of issues, and identify improvement needs.
Assesses and benchmarks on customer performance against internal and industry standards, including NBIC requirements.
Interprets and analyzes data to determine best course of action and solutions that satisfy customer risk service needs.
Utilizes advanced software applications and Microsoft systems to develop innovative, cost-effective solutions.
Investigate cause-and-effect relationships and prepare technical reports summarizing findings and recommendations.
Organizes data into clear, actionable formats and presents reports outlining improvement plans and cultural/behavioral changes.
Maintains effective partnerships with customers, learning their business to identify risk management objectives and needs.
Provides technical support and training to assist with implementation of recommendations and action plans.
Actively pursues professional development to better meet customer expectations.
May participate in acquiring new business by following up on leads and presenting proposals.
Preferred Education: Bachelor’s degree in engineering or related field preferred.
Experience: Strong background in mechanical systems or loss control engineering.
Certifications: NBIC Commission required for posted position, but trainee opportunities available; other relevant certifications a plus.
Technical Skills:
Proficiency in Microsoft Office Suite and general computer systems.
Ability to interpret technical drawings and specifications.
Soft Skills:
Strong analytical and problem-solving abilities.
Excellent communication and report-writing skills.
Ability to work independently and manage multiple priorities.
Preferred Attributes:
Familiarity with property and marine insurance risk assessment.
Knowledge of industry codes, standards, and best practices related to equipment breakdown.
Experience in client-facing roles with strong relationship-building skills.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.
Insurance services
10,000+ Employees
Boston, MA, US
