Remote Customer Support Engineer Jobs in Jackson, MI

Technique is looking for a Certified Weld Inspector (CWI) to join our Quality team at our Jackson, Michigan facility. This position is responsible for ensuring welded products meet customer specifications, applicable codes, and internal quality standards. The role includes performing visual weld inspections in accordance with AWS standards, reviewing weld procedures and welder qualifications, conducting first article, in-process, and final acceptance inspections, and supporting audits, root cause investigations, and continuous improvement across prototype and production manufacturing. Technique is ITAR registered and supports aerospace and defense manufacturing with AS9100 quality standards and full material traceability.
The ideal candidate has a strong background in aerospace welding requirements and experience working within AS9100 or similarly regulated manufacturing environments. A current AWS Certified Weld Inspector (CWI) certification and a minimum of 5 years of weld inspection experience in a manufacturing environment are required, along with strong knowledge of GMAW (MIG), GTAW (TIG), resistance welding, and robotic welding processes, the ability to read and interpret engineering drawings, weld symbols, and GD&T, and experience using precision inspection equipment.
Responsibilities:

• Perform visual weld inspections - Perform visual weld inspections in accordance with AWS standards, customer specifications, and engineering drawings.
• Verify weld quality - Verify weld quality throughout prototype and production manufacturing.
• Interpret specifications - Interpret welding symbols, blueprints, GD&T, and engineering specifications.
• Ensure compliance - Ensure compliance with AWS D1.1, AWS D17.1 (preferred), customer specifications, and internal procedures.
• Review weld procedures - Review weld procedures (WPS), Procedure Qualification Records (PQR), and Welder Performance Qualifications (WPQ).
• Conduct inspections - Conduct first article inspections, in-process inspections, and final acceptance inspections.
• Document inspection results - Document inspection results and maintain accurate quality records.
• Support continuous improvement - Support root cause investigations, corrective actions, and continuous improvement initiatives.
• Collaborate across teams - Work closely with Welding Engineers, Manufacturing Engineers, Production, and Quality teams to resolve weld-related issues.
• Assist with audits - Assist with customer audits, internal audits, and supplier quality activities.
• Verify calibration status - Verify calibration status of inspection equipment and maintain compliance with quality system requirements.
• Support customer documentation - Support PPAP, FAIR, and customer documentation as required.

Requirements:

• Current AWS Certified Weld Inspector (CWI) certification
• Minimum 5 years of weld inspection experience in a manufacturing environment
• Strong knowledge of GMAW (MIG), GTAW (TIG), Resistance Welding, and robotic welding processes
• Ability to read and interpret engineering drawings, weld symbols, and GD&T
• Experience using precision inspection equipment including calipers, micrometers, gauges, and height gauges
• Excellent documentation and communication skills
• Proficient with Microsoft Office
• High attention to detail and commitment to quality
• Strong analytical and problem-solving abilities
• Ability to work independently while collaborating across departments
• Professional communication skills with both internal teams and customers
• A continuous improvement mindset with a passion for manufacturing excellence
• Aerospace manufacturing experience preferred
• Experience working in an AS9100 and/or NADCAP environment preferred
• Familiarity with AWS D17.1, AWS D1.1, ISO 9001, and aerospace quality requirements preferred
• Experience with First Article Inspection Reports (FAIR) to AS9102 preferred
• Non-Destructive Testing (VT, PT, MT, UT) certifications are a plus
• Knowledge of metallurgy, weld discontinuities, and failure analysis preferred
• Experience supporting customer audits from aerospace or defense OEMs preferred

About Technique,
Technique is a Michigan-based precision sheet metal and welded assemblies manufacturer serving aerospace, defense, automotive, motorsports, medical, and food processing industries. We specialize in high-speed prototypes, ultra-low volume stampings, tubing, and assemblies for production and emergency-based manufacturing.
Our employees enjoy a work culture that values safety, integrity, teamwork, learning opportunities, and results.
Technique benefits include paid time off, health insurance, dental insurance, vision insurance, life insurance, disability insurance, health savings account (HSA), flexible spending account (FSA), 401(k), 401(k) matching, professional development, referral program, paid training, on-the-job training, employee assistance program, and tuition reimbursement.
Benefits:

• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k)
• 401(k) Matching
• Professional Development
• Referral Program
• Paid Training
• On The Job Training
• Employee Assistance Program
• Tuition Reimbursement

Technique is an equal employment opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.