We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support & Sales Representatives. This fully remote opportunity is ideal for individuals who enjoy ...
Quick apply
We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support & Sales Representatives. This fully remote opportunity is ideal for individuals who enjoy ...
Remote Customer Service Agent
Jackson, MI · Remote
$14 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Jackson, MI · Remote
$14 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Representative
Jackson, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Jackson, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Customer Service Call Agent
Jackson, MI · Remote
$16.50/hr
... support · Familiarity with CRM systems or application processing platforms Work Environment · Fully remote (work from home) · Structured, process-driven role with consistent daily tasks · ...
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Customer Service Call Agent
Jackson, MI · Remote
$16.50/hr
... support · Familiarity with CRM systems or application processing platforms Work Environment · Fully remote (work from home) · Structured, process-driven role with consistent daily tasks · ...
Remote Spanish Bilingual Customer Service
Jackson, MI · Remote
$14 - $17.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Remote Spanish Bilingual Customer Service
Jackson, MI · Remote
$14 - $17.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Distribution Engineer
Jackson, MI · On-site +1
... commercial customers. * Determine the need, size, location, and timing of power delivery ... Work Environment This role combines both field and remote work in support of electric distribution ...
Quick apply
Distribution Engineer
Jackson, MI · On-site +1
... commercial customers. * Determine the need, size, location, and timing of power delivery ... Work Environment This role combines both field and remote work in support of electric distribution ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Ensure systems are engineered to support business growth * Develop and influence the 5-10-year ... Remote role (U.S. based) - This position is available as a remote role in one of our approved ...
Ensure systems are engineered to support business growth * Develop and influence the 5-10-year ... Remote role (U.S. based) - This position is available as a remote role in one of our approved ...
Ensure systems are engineered to support business growth * Develop and influence the 5-10-year ... Remote role (U.S. based) - This position is available as a remote role in one of our approved ...
Ensure systems are engineered to support business growth * Develop and influence the 5-10-year ... Remote role (U.S. based) - This position is available as a remote role in one of our approved ...
Senior Transmission Line Engineer
Jackson, MI · On-site +1
$73K - $132K/yr
This position is 100% REMOTE but candidate must reside in Michigan to be considered. You should ... Construction Management and Support Why Leidos: At Leidos, we deliver innovative solutions through ...
Senior Transmission Line Engineer
Jackson, MI · On-site +1
$73K - $132K/yr
This position is 100% REMOTE but candidate must reside in Michigan to be considered. You should ... Construction Management and Support Why Leidos: At Leidos, we deliver innovative solutions through ...
Remote Sales Agent
Jackson, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...
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Remote Sales Agent
Jackson, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...
Senior Subcontracts Specialist
Mason, MI · On-site +1
... engineering services, driving cost savings initiatives, ensuring contract compliance and support on ... Remote candidates will be considered if they are located within one hour of a major airport. While ...
Senior Subcontracts Specialist
Mason, MI · On-site +1
... engineering services, driving cost savings initiatives, ensuring contract compliance and support on ... Remote candidates will be considered if they are located within one hour of a major airport. While ...
Senior Subcontracts Specialist
Mason, MI · On-site +1
... engineering services, driving cost savings initiatives, ensuring contract compliance and support on ... Remote candidates will be considered if they are located within one hour of a major airport. While ...
Senior Subcontracts Specialist
Mason, MI · On-site +1
... engineering services, driving cost savings initiatives, ensuring contract compliance and support on ... Remote candidates will be considered if they are located within one hour of a major airport. While ...
Sr. Mortgage Systems Engineer
Mason, MI · On-site +1
$91K - $124K/yr
... customers and we are there for them for the most important times in their lives. Dart Bank. For ... supporting company authentication and communication applications. Employees in remote or hybrid ...
Sr. Mortgage Systems Engineer
Mason, MI · On-site +1
$91K - $124K/yr
... customers and we are there for them for the most important times in their lives. Dart Bank. For ... supporting company authentication and communication applications. Employees in remote or hybrid ...
Operating at the intersection of engineering, construction, asset management, and capital planning ... Support compliance with safety, building, and environmental requirements. Develop Long-Term ...
Operating at the intersection of engineering, construction, asset management, and capital planning ... Support compliance with safety, building, and environmental requirements. Develop Long-Term ...
Operating at the intersection of engineering, construction, asset management, and capital planning ... Support compliance with safety, building, and environmental requirements. Develop Long-Term ...
Operating at the intersection of engineering, construction, asset management, and capital planning ... Support compliance with safety, building, and environmental requirements. Develop Long-Term ...
This remote opportunity provides flexibility, training, and opportunities for professional growth ... support customer needs, and assist with sales opportunities by identifying customer needs and ...
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This remote opportunity provides flexibility, training, and opportunities for professional growth ... support customer needs, and assist with sales opportunities by identifying customer needs and ...
Commercial Project Manager - Midwest
Jonesville, MI · On-site +1
... engineering firms. * Provide high levels of customer service to both internal and external ... Remote home office * Corporate office * Regional office
Commercial Project Manager - Midwest
Jonesville, MI · On-site +1
... engineering firms. * Provide high levels of customer service to both internal and external ... Remote home office * Corporate office * Regional office
Certified Weld Inspector
Jackson, MI · Remote
$29 - $39.25/hr
Support customer documentation - Support PPAP, FAIR, and customer documentation as required ... Ability to read and interpret engineering drawings, weld symbols, and GD&T * Experience using ...
Quick apply
Certified Weld Inspector
Jackson, MI · Remote
$29 - $39.25/hr
Support customer documentation - Support PPAP, FAIR, and customer documentation as required ... Ability to read and interpret engineering drawings, weld symbols, and GD&T * Experience using ...
Remote Customer Support Engineer information
See Jackson, MI salary details
$35.5K - $41.2K
11% of jobs
$41.2K - $47K
1% of jobs
$47K - $52.7K
2% of jobs
$52.7K - $58.5K
5% of jobs
$62.2K is the 25th percentile. Wages below this are outliers.
$58.5K - $64.2K
9% of jobs
$64.2K - $70K
19% of jobs
The median wage is $70.8K / yr.
$70K - $75.7K
19% of jobs
$79.8K is the 75th percentile. Wages above this are outliers.
$75.7K - $81.5K
12% of jobs
$81.5K - $87.2K
10% of jobs
$87.2K - $93K
8% of jobs
$93K - $98.7K
4% of jobs
$35.5K
$71.5K
$98.7K
How much do remote customer support engineer jobs pay per year?
As of Aug 21, 2026, the average yearly pay for remote customer support engineer in Jackson, MI is $71,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $81,900.00 per year, depending on experience, location, and employer.
What is a remote customer support engineer?
A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.
What are the key skills and qualifications needed to thrive as a remote customer support engineer?
To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.
How does a remote customer support engineer typically collaborate with other technical teams while working off-site?
As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.
What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?
| Aspect | Remote Customer Support Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Technical certifications, customer service skills | Technical certifications, troubleshooting skills |
| Work Environment | Customer service platforms, remote communication tools | Helpdesk software, remote troubleshooting tools |
| Employer & Industry | Tech companies, SaaS providers | IT service providers, hardware/software vendors |
| Search & Comparison Intent | Understanding roles, job requirements | Job differences, skills needed |
The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.
What are popular job titles related to Remote Customer Support Engineer jobs in Jackson, MI?
For Remote Customer Support Engineer jobs in Jackson, MI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Jackson, MI look for?
The top searched job categories for Remote Customer Support Engineer jobs in Jackson, MI are:
What cities near Jackson, MI are hiring for Remote Customer Support Engineer jobs?
Cities near Jackson, MI with the most Remote Customer Support Engineer job openings:
Full-time
Posted 5 days ago
Job description
We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support & Sales Representatives. This fully remote opportunity is ideal for individuals who enjoy communicating with people, building relationships, and helping customers identify products and services that meet their needs.
In this role, you will communicate with prospective and existing clients who have requested information about our products and services. Your responsibilities will include answering questions, providing information, following up with customers, maintaining accurate records, and guiding customers through the sales process while delivering a professional and positive customer experience.
Key Responsibilities
- Communicate with prospective and existing clients by phone, email, text message, and virtual meetings.
- Respond to customer inquiries and provide accurate information regarding products and services.
- Identify customer needs and assist in recommending appropriate solutions.
- Follow up with prospective and existing customers in a timely and professional manner.
- Maintain accurate customer records and activity within company systems.
- Schedule and conduct virtual appointments as needed.
- Participate in virtual meetings, training sessions, and ongoing professional development.
- Collaborate with team members to support customer satisfaction and organizational goals.
- Follow established company policies, procedures, and compliance guidelines.
Qualifications
- Previous experience in customer service, sales, or another customer-facing position is preferred but not required.
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building abilities.
- Basic computer proficiency and the ability to learn new software applications.
- Strong organizational and time-management skills.
- Ability to work independently in a remote environment.
- Professional, dependable, and customer-focused.
- Willingness to participate in training and ongoing professional development.
What We Offer
- Fully remote work environment.
- Flexible scheduling.
- Comprehensive onboarding and ongoing training.
- Professional development and advancement opportunities.
- Access to company-provided technology and business tools.
- Supportive team environment with mentorship and coaching.
If you are looking for a remote opportunity where you can develop professionally, build meaningful customer relationships, and contribute to a collaborative team, we encourage you to apply. We look forward to learning more about you.