... support provided -Work independently while being part of a supportive team -Grow your skills ... Strong organizational skills with a proactive, customer-focused mindset.
... support provided -Work independently while being part of a supportive team -Grow your skills ... Strong organizational skills with a proactive, customer-focused mindset.
Manufacturing Application Engineer
Mission Viejo, CA · Remote
$180K - $220K/yr
Remote Company Overview:From start-ups to blue-chips, Saratech (saratech.com) helps companies ... and post-sales support, be personable and a natural helper with a customer service minded ...
Quick apply
Manufacturing Application Engineer
Mission Viejo, CA · Remote
$180K - $220K/yr
Remote Company Overview:From start-ups to blue-chips, Saratech (saratech.com) helps companies ... and post-sales support, be personable and a natural helper with a customer service minded ...
Remote Production Support Technician,
Aliso Viejo, CA · On-site +1
$85K - $95K/yr
Come join our amazing team and work remote from home! What you'll do: The Production Support Technician will be responsible for providing production support . Analyzes, troubleshoots and documents ...
Remote Production Support Technician,
Aliso Viejo, CA · On-site +1
$85K - $95K/yr
Come join our amazing team and work remote from home! What you'll do: The Production Support Technician will be responsible for providing production support . Analyzes, troubleshoots and documents ...
Remote Production Support Technician,
Aliso Viejo, CA · On-site +1
$85K - $95K/yr
Come join our amazing team and work remote from home! What you'll do: The Production Support Technician will be responsible for providing production support . Analyzes, troubleshoots and documents ...
Remote Production Support Technician,
Aliso Viejo, CA · On-site +1
$85K - $95K/yr
Come join our amazing team and work remote from home! What you'll do: The Production Support Technician will be responsible for providing production support . Analyzes, troubleshoots and documents ...
Principal Customer Service Engineer
Irvine, CA · On-site +1
Support presales activities including discovery calls, technical reviews, and solution proposals ... Mentor and support other members of the Customer Service Engineering team * Deliver custom workflow ...
Principal Customer Service Engineer
Irvine, CA · On-site +1
Support presales activities including discovery calls, technical reviews, and solution proposals ... Mentor and support other members of the Customer Service Engineering team * Deliver custom workflow ...
Product Lifecycle Management (PLM) Application Engineer - REMOTE
Mission Viejo, CA · Remote
$20 - $60/hr
Saratech is a leading engineering Siemens software partner, but first and foremost an engineering ... support to extend our customers' abilities to apply Teamcenter solutions to meet design ...
Quick apply
Product Lifecycle Management (PLM) Application Engineer - REMOTE
Mission Viejo, CA · Remote
$20 - $60/hr
Saratech is a leading engineering Siemens software partner, but first and foremost an engineering ... support to extend our customers' abilities to apply Teamcenter solutions to meet design ...
Client Benefits Advisor (spanish speaker -Remote, U.S.)
Riverside, CA · Remote
$60K - $80K/yr
... Remote) We are currently seeking Spanish-speaking professionals to join our growing team serving ... This position focuses on customer service, client support, benefits education, and relationship ...
Quick apply
Client Benefits Advisor (spanish speaker -Remote, U.S.)
Riverside, CA · Remote
$60K - $80K/yr
... Remote) We are currently seeking Spanish-speaking professionals to join our growing team serving ... This position focuses on customer service, client support, benefits education, and relationship ...
Client Benefits Advisor (spanish speaker -Remote, U.S.)
Riverside, CA · Remote
$60K - $80K/yr
... Remote) We are currently seeking Spanish-speaking professionals to join our growing team serving ... This position focuses on customer service, client support, benefits education, and relationship ...
Quick apply
Client Benefits Advisor (spanish speaker -Remote, U.S.)
Riverside, CA · Remote
$60K - $80K/yr
... Remote) We are currently seeking Spanish-speaking professionals to join our growing team serving ... This position focuses on customer service, client support, benefits education, and relationship ...
Client Benefits Advisor (spanish speaker -Remote, U.S.)
Riverside, CA · Remote
$60K - $80K/yr
... Remote) We are currently seeking Spanish-speaking professionals to join our growing team serving ... This position focuses on customer service, client support, benefits education, and relationship ...
Quick apply
Client Benefits Advisor (spanish speaker -Remote, U.S.)
Riverside, CA · Remote
$60K - $80K/yr
... Remote) We are currently seeking Spanish-speaking professionals to join our growing team serving ... This position focuses on customer service, client support, benefits education, and relationship ...
... ongoing customer support Build strong professional relationships with clients and team members ... remote environment -Brings a positive attitude and strong work ethic No prior experience in ...
... ongoing customer support Build strong professional relationships with clients and team members ... remote environment -Brings a positive attitude and strong work ethic No prior experience in ...
Sr. Mechanical Engineer
Pomona, CA · On-site +1
$121K - $148K/yr
... and customer support, to ensure seamless product sustainment. * Ensure all product modifications ... This is not a hybrid or remote role. Knowledge/Skills/Abilities: * Proficient with CAD software ...
Sr. Mechanical Engineer
Pomona, CA · On-site +1
$121K - $148K/yr
... and customer support, to ensure seamless product sustainment. * Ensure all product modifications ... This is not a hybrid or remote role. Knowledge/Skills/Abilities: * Proficient with CAD software ...
Customer Experience Coordinator
Lake Forest, CA · Remote
$20 - $23/hr
Monday-Friday, 8:00 AM - 5:00 PM Hybrid schedule available (3 days onsite / 2 days remote), though ... They specialize in operational technology and solutions that support efficiency, analytics, and ...
Quick apply
Customer Experience Coordinator
Lake Forest, CA · Remote
$20 - $23/hr
Monday-Friday, 8:00 AM - 5:00 PM Hybrid schedule available (3 days onsite / 2 days remote), though ... They specialize in operational technology and solutions that support efficiency, analytics, and ...
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
Protection and Control Engineer
CA · Remote
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
Protection and Control Engineer
CA · Remote
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...
Staff Mechanical Engineer
Pomona, CA · On-site +1
... and customer support, to ensure seamless product sustainment. * Ensure all product modifications ... This is not a hybrid or remote opportunity Knowledge/Skills/Abilities: * Experience managing ...
Staff Mechanical Engineer
Pomona, CA · On-site +1
... and customer support, to ensure seamless product sustainment. * Ensure all product modifications ... This is not a hybrid or remote opportunity Knowledge/Skills/Abilities: * Experience managing ...
.Net Full Stack Developer - Remote / Telecommute
Aliso Viejo, CA · Remote
$35 - $40/hr
Experience with external customer support, technical troubleshooting, and issue triage. * Ability ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
Quick apply
.Net Full Stack Developer - Remote / Telecommute
Aliso Viejo, CA · Remote
$35 - $40/hr
Experience with external customer support, technical troubleshooting, and issue triage. * Ability ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Remote Customer Support Engineer information
See Irvine, CA salary details
$41.9K - $48.6K
11% of jobs
$48.6K - $55.4K
1% of jobs
$55.4K - $62.2K
2% of jobs
$62.2K - $69K
5% of jobs
$73.4K is the 25th percentile. Wages below this are outliers.
$69K - $75.8K
9% of jobs
$75.8K - $82.6K
19% of jobs
The median wage is $83.5K / yr.
$82.6K - $89.3K
19% of jobs
$94.1K is the 75th percentile. Wages above this are outliers.
$89.3K - $96.1K
12% of jobs
$96.1K - $102.9K
10% of jobs
$102.9K - $109.7K
8% of jobs
$109.7K - $116.5K
4% of jobs
$41.9K
$84.3K
$116.5K
How much do remote customer support engineer jobs pay per year?
As of Sep 6, 2026, the average yearly pay for remote customer support engineer in Irvine, CA is $84,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,100.00 and $96,600.00 per year, depending on experience, location, and employer.
What is a remote customer support engineer?
A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.
What are the key skills and qualifications needed to thrive as a remote customer support engineer?
To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.
How does a remote customer support engineer typically collaborate with other technical teams while working off-site?
As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.
What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?
| Aspect | Remote Customer Support Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Technical certifications, customer service skills | Technical certifications, troubleshooting skills |
| Work Environment | Customer service platforms, remote communication tools | Helpdesk software, remote troubleshooting tools |
| Employer & Industry | Tech companies, SaaS providers | IT service providers, hardware/software vendors |
| Search & Comparison Intent | Understanding roles, job requirements | Job differences, skills needed |
The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.
What are popular job titles related to Remote Customer Support Engineer jobs in Irvine, CA?
For Remote Customer Support Engineer jobs in Irvine, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Irvine, CA look for?
The top searched job categories for Remote Customer Support Engineer jobs in Irvine, CA are:
What cities near Irvine, CA are hiring for Remote Customer Support Engineer jobs?
Cities near Irvine, CA with the most Remote Customer Support Engineer job openings:
Remote Customer Service Leaders/ Benefits Specialist
Pomona, CA • Remote
Full-time
Posted 25 days ago
Globe Life Insurance rating
8.0
Based on 22 frontline employees who took The Breakroom Quiz
172nd of 315 rated insurance
Job description
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
-Grow your skills, income, and career through ongoing coaching
Industry leaders will train all new canidates, but you must be:
-
Coachable and demonstrate high integrity
-
Your have a desire to help others
-
Excellent written and verbal communication skills
-
Strong organizational skills with a proactive, customer-focused mindset.
What Globe Life Insurance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Globe Life
Sourced by ZipRecruiter
Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.
Industry
Insurance services and insurance agencies and brokerages
Company size
1,001 - 5,000 Employees
Headquarters location
McKinney, TX, US