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Remote Customer Support Engineer Jobs in Covington, LA

AECOM

Electrical Discipline Lead

New Orleans, LA · On-site +1

$153K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AECOM is seeking a Senior Electrical Engineer to support our multi-disciplinary design team ... Successful experience working in remote and multi-discipline teams * Expert familiarity with ...

Aggreko

Project Manager, Major Projects

New Orleans, LA · Remote

$130K - $150K/yr

  • Medical

... customers' worlds on. From world-class events that last a few weeks to mining operations and remote ... Work with internal engineering and other teams to facilitate estimates, drawings and other related ...

Healthpilot Technologies LLC

Be Seen First

Independent Medicare Agent (Remote)

New Orleans, LA · Remote

$104K - $136K/yr

We're looking for licensed agents who share that passion: ambitious, customer-focused self-starters ... support to help you succeed. Why Join Healthpilot? Uncapped Earning Potential * Full carrier ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Covington, LA

Remote Customer Support Engineer information

See Covington, LA salary details

$33.5K

$67.6K

$93.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote customer support engineer in Covington, LA is $67,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $77,400.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Covington, LA?

For Remote Customer Support Engineer jobs in Covington, LA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Covington, LA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Covington, LA are:

What cities near Covington, LA are hiring for Remote Customer Support Engineer jobs?

Cities near Covington, LA with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Covington, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,588 per year, or $32.5 per hour.

Hiring Remote Insurance Brokers

The Edelson Agency

New Orleans, LA • On-site, Remote

$70K - $90K/yr

Full-time

Re-posted 6 days ago

Job description

Insurance Broker

We are Seeking a motivated Insurance Broker to help clients find the right insurance coverage. Responsibilities include assessing client needs, recommending policies, managing applications, and providing ongoing support with claims and renewals. Affordable and detailed Leads. There is NO cold calling!! Ongoing in depth Training included.

Skills: Strong sales, customer service, and organizational abilities. Keeping a positive attitude and sincerity for clients needs.

Schedule: Remote work with flexible hours. Tailored to YOUR schedule

Join The Edelson Agency and build a rewarding career in insurance!

Apply now!

Employment Type: OTHER

Apply