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Remote Customer Support Engineer Jobs in Covington, LA

Cint

Software Engineer II

New Orleans, LA · On-site +1

$95K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support the business teams and product managers in data extracts and data analysis. * Demonstrate ... Build analytics tools that utilize the data pipeline to provide actionable insights into customer ...

CMGT

Community Association Manager - Hammond

Hammond, LA · Remote

$56K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer support. We are seeking dedicated professionals who excel in communication, embrace ... Flexible Scheduling and Remote Work * Health, Dental, and Vision Insurance * Company Paid Life ...

CMGT

Community Association Manager - Northshore

Covington, LA · Remote

$56K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer support. We are seeking dedicated professionals who excel in communication, embrace ... Flexible Scheduling and Remote Work * Health, Dental, and Vision Insurance * Company Paid Life ...

ForgeFit

Remote Inside Sales Representative

New Orleans, LA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

OST INC

ROWS Engineer, Software II

New Orleans, LA · On-site +1

Work collaboratively with developers, analysts, customers, and other technical stakeholders. * Support applicable CMMI processes, documentation, and work products. Required Qualifications * Bachelor ...

TraceSecurity

Software Engineer

New Orleans, LA · Remote

$55K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With market experience that spans over 2,000 customers, TraceSecurity offers the insight, products ... support the security and risk management efforts of organizations of all sizes across all ...

Intralox

Field Service Engineer

New Orleans, LA · On-site +1

$60K - $127K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Engineer for multiple regions within the United States. Intralox is a division of Laitram, L.L.C ... Our award-winning customer service team provides comprehensive support and access to technical ...

BIOS Technologies

Tier 3 IT Project Engineer

New Orleans, LA · Remote

$85K - $110K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Here's how we support your success: * Competitive Compensation - Performance-based pay for ... Flexible Work Structure - A mix of client-site, remote, and in-office engagement. * High Visibility ...

Intralox

Palantir Foundry Engineer

New Orleans, LA · On-site +1

... have driven customer growth for more than 50 years. We are deeply committed to innovation ... Support analysts in building repeatable dashboards and reports in Contour and Quiver Delivery ...

OST INC

Sr COBOL Programmer

New Orleans, LA · Remote

$83K/yr

... Sr. COBOL Programmer (Remote) Description of specific duties in a typical workday for this ... Experience with large systems that process multiple files supporting many customers. * Db2 SQL - 5 ...

VAA

Electrical Designer - (Hybrid/Remote)

New Orleans, LA · On-site +1

$28.50 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Designer works with Engineers and Project Managers to prepare complete construction documents ... Further, develop design skills to support the advancement of technical expertise. * Attend internal ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Covington, LA

Remote Customer Support Engineer information

See Covington, LA salary details

$33.5K

$67.6K

$93.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote customer support engineer in Covington, LA is $67,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $77,400.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Covington, LA?

For Remote Customer Support Engineer jobs in Covington, LA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Covington, LA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Covington, LA are:

What cities near Covington, LA are hiring for Remote Customer Support Engineer jobs?

Cities near Covington, LA with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Covington, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,588 per year, or $32.5 per hour.

Software Engineer II

Cint

New Orleans, LA • On-site, Remote

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Company Description
Cint is a global leader in research and measurement technology connecting brands, researchers, academics, or anyone with a question, to a network of over 800 suppliers representing millions of engaged respondents in 130+ countries. The Cint Exchange empowers users to gather insights at scale to build business strategies, develop research-enabled solutions, publish credible research, and more. At Cint, we're feeding the world's curiosity.
Job Description
  • Develop real time data pipelines and solve big data problems utilizing modern technologies like Spark, Python, Java/Scala, SQL, and AWS cloud environment.
  • Write reliable, maintainable, well-documented code that will scale to support millions of respondents.
  • Create and maintain optimal data pipeline architecture.
  • Execute the full software development life cycle as part of an Agile team.
  • Collaborate with Product Managers to refine and modify requirements.
  • Follow established design paradigms and design patterns.
  • Utilize abilities in unit testing and integration testing.
  • Participate in the on-call rotation to monitor shipped features for success and issues.
  • Support the business teams and product managers in data extracts and data analysis.
  • Demonstrate proficiency in developing software for the user interface, business logic, data modeling and systems, and component integration.
  • Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
  • Perform pull requests reviews and CI/CD pipeline integration.
  • Develop and manage end-to-end ETL pipelines for both real-time and batch processing, ensuring the secure and efficient migration of large-scale datasets from MSSQL environments to cloud-based data warehouses.
  • Engineer robust streaming architecture using SNS, Kinesis Data Streams, and Kinesis Data Analytics to enable real-time insights and schema-validated ingestion, ensuring high-quality data delivery.
  • Utilize the following tools and technologies: Github, SQL, REST APIs, and Jira.
  • Position allows work from home anywhere in the United States. Headquarters located at 1235 Saint Thomas Street, Suite 201, New Orleans, LA 70130.

Qualifications
  • The position requires a Master's degree or foreign equivalent degree in Computer Science, Technology Management, or closely related field.
  • The qualified candidate must have at least 1 year (12 months) of experience in a software engineer position or closely related occupation.
  • The qualified candidate must also have at least 1 year (12 months) of experience with all of the following: (a) performing pull requests reviews and CI/CD pipeline integration; (b) developing and managing pipelines ensuring secure and efficient migration of large-scale datasets; (c) writing and optimizing complex, performance-oriented SQL queries; (d) engineering advanced data features/architectures to ensure high-quality data delivery; and (e) utilizing the following tools and technologies: Github, SQL, REST APIs, and Jira.
  • All experience may be gained concurrently.

Additional Information
The anticipated annualised base pay range for this role is $95,000-$105,893 with the potential for annual on target bonus of up to 10%. In addition, this position is also eligible for the following benefits:
  • Medical, Dental, and Vision insurance options to suit you and your family's needs
  • 401K with company matching
  • PTO, unlimited sick days
  • Remote Work
  • Paid maternity and paternity leave

All your information will be kept confidential according to EEO guidelines.
Our Values
Collaboration is our superpower
  • We uncover rich perspectives across the world
  • Success happens together
  • We deliver across borders.

Innovation is in our blood
  • We're pioneers in our industry
  • Our curiosity is insatiable
  • We bring the best ideas to life.

We do what we say
  • We're accountable for our work and actions
  • Excellence comes as standard
  • We're open, honest and kind, always.

We are caring
  • We learn from each other's experiences
  • Stop and listen; every opinion matters
  • We embrace diversity, equity and inclusion.

More About Cint
We're proud to be recognised in Newsweek's 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.
In June 2021, Cint acquired Berlin-based GapFish - the world's largest ISO certified online panel community in the DACH region - and in January 2022, completed the acquisition of US-based Lucid - a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

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