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Remote Customer Support Engineer Jobs in Brandon, FL

ForgeFit

Remote Customer Service Specialist

Tampa, FL · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Lakeland, FL · On-site +1

$15.75 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

3B Staffing LLC

Logic Apps Support Engineer

Tampa, FL · Remote

Another mapping resource, used alternatively to BizTalk, Data Mapper POSITION Logic Apps Support Engineer LOCATION 100% remote, team is scatter globally Need to align to CST hours, core hours 8am-5pm ...

3B Staffing LLC

Logic Apps Support Engineer

Tampa, FL · Remote

Another mapping resource, used alternatively to BizTalk, Data Mapper POSITION Logic Apps Support Engineer LOCATION 100% remote, team is scatter globally Need to align to CST hours, core hours 8am-5pm ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Brandon, FL

Remote Customer Support Engineer information

See Brandon, FL salary details

$33.9K

$68.3K

$94.3K

How much do remote customer support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote customer support engineer in Brandon, FL is $68,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Brandon, FL?

For Remote Customer Support Engineer jobs in Brandon, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Brandon, FL look for?

The top searched job categories for Remote Customer Support Engineer jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Remote Customer Support Engineer jobs?

Cities near Brandon, FL with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Brandon, FL as of June 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $68,270 per year, or $32.8 per hour.

Remote Customer Support Independent Contractor

GADASI BUSINESS SOLUTIONS LLC

Saint Petersburg, FL • Remote

$11 - $17/hr

Part-time

Re-posted 5 days ago

Job description

Benefits:
  • Flexible schedule

Gadasi Business Solutions, LLC is seeking dependable and motivated independent contractors for remote customer support opportunities through the Arise Platform.
If you enjoy helping others, communicate professionally, and are looking for the flexibility to work from home while managing your own schedule, we'd love to hear from you.
This opportunity is ideal for individuals who are self-motivated, reliable, and committed to providing excellent customer service.
Responsibilities
  • Provide professional customer support by phone, email, or chat (depending on the client program)
  • Assist customers by answering questions and resolving concerns with patience and professionalism
  • Accurately document customer interactions using client systems
  • Follow client procedures and quality standards
  • Escalate issues appropriately when necessary
  • Maintain confidentiality and professionalism at all times
Qualifications
  • Previous customer service experience is helpful but not required
  • Strong verbal and written communication skills
  • Comfortable using computers and learning new software
  • Reliable high-speed internet connection
  • Quiet, distraction-free workspace
  • Strong attention to detail and problem-solving skills
  • Ability to work independently and manage your own schedule
  • Willingness to complete client-specific certification requirements
Why Partner with Gadasi Business Solutions?
At Gadasi Business Solutions, LLC, we believe professionalism, communication, and support make a difference.
While you operate as an independent contractor, our goal is to provide a positive onboarding experience and help you feel prepared as you begin your remote customer support journey.
We value individuals who are dependable, eager to learn, and committed to delivering excellent customer experiences.
Important Information
  • This is an Independent Contractor (1099) opportunity.
  • Contractors provide services through the Arise Platform.
  • Client availability, certification requirements, background checks, and compensation vary by client program.
  • Contractors are responsible for maintaining equipment and meeting client technical requirements.
If you're looking for a flexible remote opportunity and take pride in providing exceptional customer service, we encourage you to apply and learn more.

This is a remote position.